{"schemaVersion":"jobsearcher.job.v1","id":"450c52fed8169dcf18ced230","url":"https://jobsearcher.com/jobs/450c52fed8169dcf18ced230","canonicalUrl":"https://jobsearcher.com/jobs/450c52fed8169dcf18ced230","title":"General Manager","description":"Description:\nAt Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for everyone who walks through our doors.\nThe General Manager is responsible for the overall leadership and performance of our poker room. This role oversees all aspects of the guest experience, staff performance, financial management, and venue compliance. The General Manager serves as a key ambassador for the brand, fostering a high-energy, welcoming atmosphere while driving operational excellence. Strong business acumen, leadership, and hospitality management experience are essential for success in this role.\nWe encourage applicants from all backgrounds and those requiring accommodations to apply!\nThis role will be in-person, located at our TCH Spring location.\nKey Responsibilities:\nLead, supervise, and support all departments, including the poker room and guest services.\nEnsure smooth daily operations while maintaining high levels of efficiency, cleanliness, and customer satisfaction.\nOversee hiring, training, and scheduling for all staff.\nEnforce company policies, operational standards, and gaming/bar compliance procedures.\nMonitor and manage labor costs, food & beverage, and venue profitability.\nHandle customer issues, player disputes, and guest feedback professionally.\nCreate and maintain a culture of service excellence, accountability, and teamwork.\nCollaborate with marketing to plan, promote, and execute poker events.\nEnsure compliance with all local, state, and federal laws (including health, labor, liquor, and gaming regulations).\nOversee inventory control, purchasing, and vendor relations.\nAnalyze daily/weekly/monthly performance reports and implement strategic improvements.\nWork closely with ownership and executive leadership to achieve short- and long-term business goals.\nPerform other duties as assigned by regional leadership or ownership.\nJob Details:\nJob Type: Full-time, Salaried exempt\nTotal Compensation: Up to $120,000/annual with performance bonuses\nBenefits:\nMedical Insurance\nDental & Vision Insurance\nPaid Time Off\nBonus and Incentive Programs\nEqual Opportunity Employer\nTCH is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.\nIf you require any accommodations during the application process or while performing any job duties, please inform us so we can ensure equal access.\nRequirements:\nQualifications:\nMinimum 3–5 years of Poker Director, General Management or senior leadership experience in hospitality, gaming, or restaurant/bar operations (Required).\nKnowledge of poker/card room operations and food & beverage service preferred.\nStrong leadership skills with the ability to hire, manage, and develop a high-performing team.\nExcellent communication and interpersonal skills with a customer-first attitude.\nStrong financial literacy, including experience with budgeting, labor tracking, P&L statements, and POS systems.\nAbility to remain calm and professional in high-pressure or high-volume situations.\nExceptional organizational and time-management skills.\nServSafe, TABC certification, or equivalent food/alcohol handling certifications preferred, or the ability to get them.\nAbility to work nights, weekends, and holidays as needed.\nWork Environment:\nPoker room with high energy, music, bright lights, and constant guest interaction.\nPhysical Requirements:\nMobility: Ability to stand or walk for extended periods and move throughout a large venue.\nDexterity: Ability to handle paperwork, technology, and POS systems.\nVision: Ability to observe operations and identify issues related to cleanliness, compliance, and guest safety.\nHearing: Ability to communicate clearly in a noisy environment with guests and staff.\nCommunication: Strong verbal and written communication to give direction and resolve conflict.\nEndurance: Ability to manage stress and multitask during long or peak-hour shifts.\nLifting: Ability to lift and carry up to 30 pounds (e.g., inventory, supplies).\nEnvironment: Must be comfortable in a fast-paced, crowded, and occasionally loud venue with varied lighting and temperatures.\nReasonable Accommodations: TCH will provide reasonable accommodations for qualified individuals with disabilities to perform the essential duties of the role.","company":"Tch Spring","rawCompany":"tch spring","city":"Spring","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-05T14:36:06.213Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9071.00","title":"Gambling Managers","slug":"gambling-managers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"}],"industries":[{"code":"713210","title":"Casinos (except Casino Hotels)","slug":"casinos-except-casino-hotels"},{"code":"713290","title":"Other Gambling Industries","slug":"other-gambling-industries"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"General Manager","description":"Description:\nAt Texas Card House, we are dedicated to providing the highest quality of service to our guests. We take pride in delivering memorable, positive experiences for everyone who walks through our doors.\nThe General Manager is responsible for the overall leadership and performance of our poker room. This role oversees all aspects of the guest experience, staff performance, financial management, and venue compliance. The General Manager serves as a key ambassador for the brand, fostering a high-energy, welcoming atmosphere while driving operational excellence. Strong business acumen, leadership, and hospitality management experience are essential for success in this role.\nWe encourage applicants from all backgrounds and those requiring accommodations to apply!\nThis role will be in-person, located at our TCH Spring location.\nKey Responsibilities:\nLead, supervise, and support all departments, including the poker room and guest services.\nEnsure smooth daily operations while maintaining high levels of efficiency, cleanliness, and customer satisfaction.\nOversee hiring, training, and scheduling for all staff.\nEnforce company policies, operational standards, and gaming/bar compliance procedures.\nMonitor and manage labor costs, food & beverage, and venue profitability.\nHandle customer issues, player disputes, and guest feedback professionally.\nCreate and maintain a culture of service excellence, accountability, and teamwork.\nCollaborate with marketing to plan, promote, and execute poker events.\nEnsure compliance with all local, state, and federal laws (including health, labor, liquor, and gaming regulations).\nOversee inventory control, purchasing, and vendor relations.\nAnalyze daily/weekly/monthly performance reports and implement strategic improvements.\nWork closely with ownership and executive leadership to achieve short- and long-term business goals.\nPerform other duties as assigned by regional leadership or ownership.\nJob Details:\nJob Type: Full-time, Salaried exempt\nTotal Compensation: Up to $120,000/annual with performance bonuses\nBenefits:\nMedical Insurance\nDental & Vision Insurance\nPaid Time Off\nBonus and Incentive Programs\nEqual Opportunity Employer\nTCH is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.\nIf you require any accommodations during the application process or while performing any job duties, please inform us so we can ensure equal access.\nRequirements:\nQualifications:\nMinimum 3–5 years of Poker Director, General Management or senior leadership experience in hospitality, gaming, or restaurant/bar operations (Required).\nKnowledge of poker/card room operations and food & beverage service preferred.\nStrong leadership skills with the ability to hire, manage, and develop a high-performing team.\nExcellent communication and interpersonal skills with a customer-first attitude.\nStrong financial literacy, including experience with budgeting, labor tracking, P&L statements, and POS systems.\nAbility to remain calm and professional in high-pressure or high-volume situations.\nExceptional organizational and time-management skills.\nServSafe, TABC certification, or equivalent food/alcohol handling certifications preferred, or the ability to get them.\nAbility to work nights, weekends, and holidays as needed.\nWork Environment:\nPoker room with high energy, music, bright lights, and constant guest interaction.\nPhysical Requirements:\nMobility: Ability to stand or walk for extended periods and move throughout a large venue.\nDexterity: Ability to handle paperwork, technology, and POS systems.\nVision: Ability to observe operations and identify issues related to cleanliness, compliance, and guest safety.\nHearing: Ability to communicate clearly in a noisy environment with guests and staff.\nCommunication: Strong verbal and written communication to give direction and resolve conflict.\nEndurance: Ability to manage stress and multitask during long or peak-hour shifts.\nLifting: Ability to lift and carry up to 30 pounds (e.g., inventory, supplies).\nEnvironment: Must be comfortable in a fast-paced, crowded, and occasionally loud venue with varied lighting and temperatures.\nReasonable Accommodations: TCH will provide reasonable accommodations for qualified individuals with disabilities to perform the essential duties of the role.","datePosted":"2026-08-05T14:36:06.213Z","dateModified":"2026-08-05T14:36:06.213Z","hiringOrganization":{"@type":"Organization","name":"Tch Spring","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Spring","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"450c52fed8169dcf18ced230"},"url":"https://jobsearcher.com/jobs/450c52fed8169dcf18ced230"}}