Remote Technical Support Engineer - Escalations & Debugging

Turnitin, LLC is seeking a Technical Support Representative to work remotely in a full-time capacity. You will manage escalated technical issues and collaborate with engineering teams to enhance the support experience for end users. Your responsibilities will include triaging escalations from support teams, maintaining case quality, and translating technical information for customers. The role demands proficiency in SQL and experience with tools like Postman and Docker. #J-18808-Ljbffr