{"schemaVersion":"jobsearcher.job.v1","id":"44db97303ffd6f673b4402cb","url":"https://jobsearcher.com/jobs/44db97303ffd6f673b4402cb","canonicalUrl":"https://jobsearcher.com/jobs/44db97303ffd6f673b4402cb","title":"IT L3 Technical Lead / Client Manager","description":"What does an IT Client Manager do?\nProvide consulting for client base to ensure their technical and service needs are met\nBe able to provide L3 technical support when necessary – the buck stops with you\nWork with and utilize L1/L2 help desk staff to ensure customer satisfaction\nUltimately responsible for integrity of all client documentation\nLiaison with 3rd party vendors in order to support the customer\nLead Quarterly Business Review meetings with your client base\nUncover new opportunities within customer base, such as projects, hardware/software, etc.\nAbove all, work with team members to ensure a positive customer experience\nAre you a fit for this role? We are seeking someone with the following experience:\n8+ years in a technical support role\nExtensive experience with setup and administration of Windows Servers, Active Directory, firewalls/routers, and core network protocols\nIntimate understanding of small/medium network designs\nExtensive experience with backup solutions and concepts\nAttention to detail and dedication to maintaining organization when things are hectic\nExcellent listening, written, and verbal communication skills\nHighly desired: MCSE or MCITP Certification\nHighly desired: Ability to communicate in a sales role\nHighly desired: Experience in an IT Services company (aka Managed Service Provider)","company":"Comsys","rawCompany":"comsys","city":"Pompano Beach","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-19T13:04:18.352Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT L3 Technical Lead / Client Manager","description":"What does an IT Client Manager do?\nProvide consulting for client base to ensure their technical and service needs are met\nBe able to provide L3 technical support when necessary – the buck stops with you\nWork with and utilize L1/L2 help desk staff to ensure customer satisfaction\nUltimately responsible for integrity of all client documentation\nLiaison with 3rd party vendors in order to support the customer\nLead Quarterly Business Review meetings with your client base\nUncover new opportunities within customer base, such as projects, hardware/software, etc.\nAbove all, work with team members to ensure a positive customer experience\nAre you a fit for this role? We are seeking someone with the following experience:\n8+ years in a technical support role\nExtensive experience with setup and administration of Windows Servers, Active Directory, firewalls/routers, and core network protocols\nIntimate understanding of small/medium network designs\nExtensive experience with backup solutions and concepts\nAttention to detail and dedication to maintaining organization when things are hectic\nExcellent listening, written, and verbal communication skills\nHighly desired: MCSE or MCITP Certification\nHighly desired: Ability to communicate in a sales role\nHighly desired: Experience in an IT Services company (aka Managed Service Provider)","datePosted":"2026-07-19T13:04:18.352Z","dateModified":"2026-07-19T13:04:18.352Z","hiringOrganization":{"@type":"Organization","name":"Comsys","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pompano Beach","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"44db97303ffd6f673b4402cb"},"url":"https://jobsearcher.com/jobs/44db97303ffd6f673b4402cb"}}