{"schemaVersion":"jobsearcher.job.v1","id":"44d34232af8e844aeb2db5b3","url":"https://jobsearcher.com/jobs/44d34232af8e844aeb2db5b3","canonicalUrl":"https://jobsearcher.com/jobs/44d34232af8e844aeb2db5b3","title":"Remote Client Operations Supervisor","description":"Client Operations Supervisor\nSummary of Position Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites.\nDuties & Responsibilities Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS).\nResponsible for meeting facility revenue goals on a consistent basis.\nIdentifies and recommends opportunities to increase productivity.\nComplies with all release of information related functions, as stipulated by service agreement.\nPrepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction.\nAssists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote.\nAssists in selecting, interviewing, hiring and terminating of employees.\nParticipates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary.\nManages scheduling of onsite staff to include time off requests and payroll approval\nAssists remote supervisors with the coordination of work.\nDistributes workflow to site personnel.\nMaintains confidentiality by keeping all information seen and heard in the facility secure.\nProvides input into the review and revision of site procedure.\nPerforms quality reviews and site evaluations as required by clients.\nReviews release of information requests for validity according to applicable state or federal statutes; returns inappropriate authorizations and requests to the requester.\nLooks up medical record numbers, fills out guides and pulls medical records, when appropriate.\nReviews the requests to determine which encounters are being requested.\nScans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.analysis|>We inadvertently truncated a tag in the list: `\nScans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.analysis|>` Let's correct that.{\n\n#J-18808-Ljbffr","company":"Verisma","rawCompany":"verisma","city":"Brooklyn","state":"NY","isRemote":true,"isActive":false,"createdAt":"2026-08-16T03:17:51.802Z","occupations":[{"code":"51-1011.00","title":"First-Line Supervisors of Production and Operating Workers","slug":"first-line-supervisors-of-production-and-operating-workers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Client Operations Supervisor","description":"Client Operations Supervisor\nSummary of Position Under the direction of the Director of Client Operations and the general instruction of the Facility Contact at various facilities, the Client Operations Supervisor is responsible for the efficient operation of assigned accounts. In addition, the Client Operations Supervisor will also assist in training, staffing, and providing coverage at various sites.\nDuties & Responsibilities Answers day-to-day questions posed by clients and Release of Information Specialists (ROIS).\nResponsible for meeting facility revenue goals on a consistent basis.\nIdentifies and recommends opportunities to increase productivity.\nComplies with all release of information related functions, as stipulated by service agreement.\nPrepares weekly dashboard and month-end Operational performance reports Monitors productivity and quality to ensure high customer service satisfaction.\nAssists the Director of Client Operations in the training and evaluation of ROIS staff, both onsite and remote.\nAssists in selecting, interviewing, hiring and terminating of employees.\nParticipates in counseling sessions of site personnel and makes disciplinary or termination recommendations, when necessary.\nManages scheduling of onsite staff to include time off requests and payroll approval\nAssists remote supervisors with the coordination of work.\nDistributes workflow to site personnel.\nMaintains confidentiality by keeping all information seen and heard in the facility secure.\nProvides input into the review and revision of site procedure.\nPerforms quality reviews and site evaluations as required by clients.\nReviews release of information requests for validity according to applicable state or federal statutes; returns inappropriate authorizations and requests to the requester.\nLooks up medical record numbers, fills out guides and pulls medical records, when appropriate.\nReviews the requests to determine which encounters are being requested.\nScans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.analysis|>We inadvertently truncated a tag in the list: `\nScans and/or captures electronically, the medical record and chooses the appropriate information to be duplicated.analysis|>` Let's correct that.{\n\n#J-18808-Ljbffr","datePosted":"2026-08-16T03:17:51.802Z","dateModified":"2026-08-16T03:17:51.802Z","hiringOrganization":{"@type":"Organization","name":"Verisma","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"44d34232af8e844aeb2db5b3"},"url":"https://jobsearcher.com/jobs/44d34232af8e844aeb2db5b3"}}