{"schemaVersion":"jobsearcher.job.v1","id":"449d07d1ea82c957f35fea73","url":"https://jobsearcher.com/jobs/449d07d1ea82c957f35fea73","canonicalUrl":"https://jobsearcher.com/jobs/449d07d1ea82c957f35fea73","title":"Founding Technical Support Engineer Cross-Functional Impact","description":"Orb is seeking a dedicated Technical Support Engineer to join our growing Support team in San Francisco. You will oversee issues across all support tiers and shape the customer experience, acting as a linchpin between customers, Product, and Engineering.\r\nYou'll resolve problems via SOPs or cross-functional coordination, ensuring timely, data-driven improvements. You will collaborate with Customer Success, Product, and Operations to define tooling requirements and workflow efficiencies, building\r\nJ-18808-Ljbffr","company":"Orb","rawCompany":"orb","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-07T00:55:27.895Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Founding Technical Support Engineer Cross-Functional Impact","description":"Orb is seeking a dedicated Technical Support Engineer to join our growing Support team in San Francisco. You will oversee issues across all support tiers and shape the customer experience, acting as a linchpin between customers, Product, and Engineering.\r\nYou'll resolve problems via SOPs or cross-functional coordination, ensuring timely, data-driven improvements. You will collaborate with Customer Success, Product, and Operations to define tooling requirements and workflow efficiencies, building\r\nJ-18808-Ljbffr","datePosted":"2026-08-07T00:55:27.895Z","dateModified":"2026-08-07T00:55:27.895Z","hiringOrganization":{"@type":"Organization","name":"Orb","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"449d07d1ea82c957f35fea73"},"url":"https://jobsearcher.com/jobs/449d07d1ea82c957f35fea73"}}