{"schemaVersion":"jobsearcher.job.v1","id":"448f4642281062ccb4f99b43","url":"https://jobsearcher.com/jobs/448f4642281062ccb4f99b43","canonicalUrl":"https://jobsearcher.com/jobs/448f4642281062ccb4f99b43","title":"Client Technical Support","description":"Job Title: Client Technical Support Location: Berkeley Heights, NJ (100% Onsite, Monday Friday)Employment Type: Full-Time (W2) with Infinite Computer SolutionsWhat You'll DoProvide Tier 2 technical support for hardware, software, applications, and operational issues.Troubleshoot and resolve complex client and internal support cases.Serve as a Subject Matter Expert (SME) and mentor junior team members.Collaborate with Product Development and cross-functional teams to resolve escalated issues.Deliver exceptional support to high-value clients and drive customer success.What We're Looking For3 5 years of technical support or help desk experience.Strong troubleshooting, communication, and customer service skills.Experience handling escalations and mentoring team members.Financial services or credit union industry experience is a plus.Schedule Flexible hours between 8:00 AM 9:00 PM EST On-call support as needed 100% onsite (Monday Friday)Interested? Send me your updated resume, and let's connect!","company":"Infinite Computer Solutions","rawCompany":"infinite computer solutions","city":"Berkeley Heights","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-07-01T10:14:44.875Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Technical Support","description":"Job Title: Client Technical Support Location: Berkeley Heights, NJ (100% Onsite, Monday Friday)Employment Type: Full-Time (W2) with Infinite Computer SolutionsWhat You'll DoProvide Tier 2 technical support for hardware, software, applications, and operational issues.Troubleshoot and resolve complex client and internal support cases.Serve as a Subject Matter Expert (SME) and mentor junior team members.Collaborate with Product Development and cross-functional teams to resolve escalated issues.Deliver exceptional support to high-value clients and drive customer success.What We're Looking For3 5 years of technical support or help desk experience.Strong troubleshooting, communication, and customer service skills.Experience handling escalations and mentoring team members.Financial services or credit union industry experience is a plus.Schedule Flexible hours between 8:00 AM 9:00 PM EST On-call support as needed 100% onsite (Monday Friday)Interested? Send me your updated resume, and let's connect!","datePosted":"2026-07-01T10:14:44.875Z","dateModified":"2026-07-01T10:14:44.875Z","hiringOrganization":{"@type":"Organization","name":"Infinite Computer Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berkeley Heights","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"448f4642281062ccb4f99b43"},"url":"https://jobsearcher.com/jobs/448f4642281062ccb4f99b43"}}