{"schemaVersion":"jobsearcher.job.v1","id":"44603ec53dcf4f297d77c71d","url":"https://jobsearcher.com/jobs/44603ec53dcf4f297d77c71d","canonicalUrl":"https://jobsearcher.com/jobs/44603ec53dcf4f297d77c71d","title":"IT Support Engineer","description":"IT Support Engineer (1099 Contractor – Remote)About Us\nEubanks Cloud Services (ECS) is a managed service provider delivering IT, cybersecurity, and cloud solutions to small and mid-sized businesses. We support a diverse client base with a focus on Microsoft 365, endpoint management, security, and infrastructure services.\nWe prioritize reliability, clear communication, and long-term client relationships built on consistent service delivery.\nAbout the Role\nWe are seeking a skilled and dependable IT Support Engineer to support and maintain client environments. This is a remote, contract position offering flexible scheduling, with required daytime availability (Monday–Friday) to support client operations.\nWhile schedules are flexible, candidates must be available during business hours to respond to support requests and phone calls. Additional work may be completed during evenings or weekends based on workload and preference.\nOccasional on-site work may be required for hardware-related tasks.\nResponsibilities\nProvide technical support for Windows and macOS systems\nAdminister Microsoft 365 and Google Workspace environments\nManage endpoint devices using Microsoft Intune or similar platforms\nTroubleshoot issues related to e-mail, authentication, endpoints, and cloud services\nMonitor and respond to support tickets with clear documentation\nAnswer and handle support queue phone calls via VoIP softphone on a mobile device\nSupport user onboarding/offboarding and device setup\nAssist with client projects, migrations, and system improvements\nIndependently manage client environments and assigned tasks\nRequirements\nProfessional experience in IT support\nStrong Microsoft 365 administration experience\nExperience with Intune or other MDM endpoint management tools\nFamiliarity with Google Workspace administration\nSolid troubleshooting and problem-solving skills\nAbility to work independently without close supervision\nStrong communication and customer service skills\nAbility to manage multiple priorities effectively\nAvailability during standard business hours (Monday–Friday)\nWillingness to use a mobile device for VoIP softphone access to support calls\nPreferred Qualifications\nExperience with endpoint security platforms, including incident response and mitigation\nFamiliarity with backup and disaster recovery solutions\nExperience with DNS and domain management\nExposure to cloud or virtual desktop environments\nEducation\nAssociate’s or Bachelor’s degree in IT, Computer Science, or related field\n(or equivalent practical experience)\nRelevant certifications (Microsoft, CompTIA, etc.) are a plus\nPay & Work Details\nPay: $27.00 – $40.00 per hour (based on experience)\nJob Type: 1099 Contractor\nSchedule:\nMonday to Friday (daytime availability required)\nFlexible hours outside of required coverage\nPayroll: Processed monthly\nWork Location: Remote (occasional on-site work as needed)\nPay: $27.00 - $40.00 per hour\nBenefits:\nFlexible schedule\nApplication Question(s):\nAre you able to reliably answer support calls during standard business hours M-F 08:00-17:00?\nDescribe your experience managing Microsoft 365 environments and endpoint devices.\nWork Location: Hybrid remote in Charleston, SC 29406","company":"Eubanks Cloud Services","rawCompany":"eubanks cloud services","city":"Charleston","state":"SC","isRemote":false,"isActive":false,"createdAt":"2026-08-04T16:44:33.094Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Support Engineer","description":"IT Support Engineer (1099 Contractor – Remote)About Us\nEubanks Cloud Services (ECS) is a managed service provider delivering IT, cybersecurity, and cloud solutions to small and mid-sized businesses. We support a diverse client base with a focus on Microsoft 365, endpoint management, security, and infrastructure services.\nWe prioritize reliability, clear communication, and long-term client relationships built on consistent service delivery.\nAbout the Role\nWe are seeking a skilled and dependable IT Support Engineer to support and maintain client environments. This is a remote, contract position offering flexible scheduling, with required daytime availability (Monday–Friday) to support client operations.\nWhile schedules are flexible, candidates must be available during business hours to respond to support requests and phone calls. Additional work may be completed during evenings or weekends based on workload and preference.\nOccasional on-site work may be required for hardware-related tasks.\nResponsibilities\nProvide technical support for Windows and macOS systems\nAdminister Microsoft 365 and Google Workspace environments\nManage endpoint devices using Microsoft Intune or similar platforms\nTroubleshoot issues related to e-mail, authentication, endpoints, and cloud services\nMonitor and respond to support tickets with clear documentation\nAnswer and handle support queue phone calls via VoIP softphone on a mobile device\nSupport user onboarding/offboarding and device setup\nAssist with client projects, migrations, and system improvements\nIndependently manage client environments and assigned tasks\nRequirements\nProfessional experience in IT support\nStrong Microsoft 365 administration experience\nExperience with Intune or other MDM endpoint management tools\nFamiliarity with Google Workspace administration\nSolid troubleshooting and problem-solving skills\nAbility to work independently without close supervision\nStrong communication and customer service skills\nAbility to manage multiple priorities effectively\nAvailability during standard business hours (Monday–Friday)\nWillingness to use a mobile device for VoIP softphone access to support calls\nPreferred Qualifications\nExperience with endpoint security platforms, including incident response and mitigation\nFamiliarity with backup and disaster recovery solutions\nExperience with DNS and domain management\nExposure to cloud or virtual desktop environments\nEducation\nAssociate’s or Bachelor’s degree in IT, Computer Science, or related field\n(or equivalent practical experience)\nRelevant certifications (Microsoft, CompTIA, etc.) are a plus\nPay & Work Details\nPay: $27.00 – $40.00 per hour (based on experience)\nJob Type: 1099 Contractor\nSchedule:\nMonday to Friday (daytime availability required)\nFlexible hours outside of required coverage\nPayroll: Processed monthly\nWork Location: Remote (occasional on-site work as needed)\nPay: $27.00 - $40.00 per hour\nBenefits:\nFlexible schedule\nApplication Question(s):\nAre you able to reliably answer support calls during standard business hours M-F 08:00-17:00?\nDescribe your experience managing Microsoft 365 environments and endpoint devices.\nWork Location: Hybrid remote in Charleston, SC 29406","datePosted":"2026-08-04T16:44:33.094Z","dateModified":"2026-08-04T16:44:33.094Z","hiringOrganization":{"@type":"Organization","name":"Eubanks Cloud Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Charleston","addressRegion":"SC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"44603ec53dcf4f297d77c71d"},"url":"https://jobsearcher.com/jobs/44603ec53dcf4f297d77c71d"}}