{"schemaVersion":"jobsearcher.job.v1","id":"445556ec514b636f1da4aae7","url":"https://jobsearcher.com/jobs/445556ec514b636f1da4aae7","canonicalUrl":"https://jobsearcher.com/jobs/445556ec514b636f1da4aae7","title":"Application Support Engineer","description":"Duration: 12 months with possible extension\r\nJob Description: Serving as a key technical resource under the direction of the IT Site Manager, this position works closely with plant operations, engineering, and IT to resolve user issues, implement effective solutions, and support ERP, MES, and other in-house applications that rely on Oracle and SQL databases. Responsibilities include application support, database analysis, testing, documentation, and end-user engagement in a production-focused environment.\r\nKey Responsibilities\r\nManufacturing Application Support\r\nProvide day-to-day support for plant applications, with primary responsibility for Camstar, ONEMES, and other in-house manufacturing/business systems.\r\nInvestigate, diagnose, and resolve application incidents, service requests, and production-impacting issues.\r\nWork directly with operators, engineers, supervisors, and plant leadership to understand issues and restore service quickly.\r\nSupport manufacturing operations through timely issue resolution and clear communication.\r\nApplication Development, Testing & Debugging\r\nDevelop IT solutions through creation of new functionality and modification of existing software applications.\r\nRead, analyze, and troubleshoot code with a primary emphasis on C# and Python.\r\nAnalyze system requirements, workflows, and business processes to support enhancements and issue resolution.\r\nCreate, test, debug, document, and implement application changes and minor development efforts.\r\nSupport software development activities using tools such as Visual Studio and technologies including C#, SQL, and related application components.\r\nAssist with prototypes, code changes, and solution validation for plant application improvements.\r\nDatabase & Data Integrity Support\r\nMaintain and support data accuracy and integrity within Oracle-based application environments.\r\nWrite and analyze SQL queries to investigate issues, validate data, and support troubleshooting.\r\nSupport systems using Oracle and SQL Server as needed.\r\nAssist in identifying root causes of data issues and implementing corrective actions.\r\nDocumentation, Training & Process Support\r\nCreate, maintain, and improve technical documentation, support procedures, knowledge articles, and troubleshooting guides.\r\nFollow established SOPs, change control practices, and support processes.\r\nProvide application training and knowledge transfer to end users as needed.\r\nContribute to a sustainable knowledge base for recurring issues and solutions.\r\nCoordination & Continuous Improvement\r\nCoordinate with stakeholders across IT, engineering, operations, and development teams to resolve incidents and support projects.\r\nHelp prioritize issues and enhancement requests based on business impact and urgency.\r\nIdentify recurring issues and recommend process, system, or support improvements.\r\nSupport additional application administration tasks, including account maintenance for systems such as Teamcenter, and assist the broader IT team as needed.\r\nRequired Qualifications\r\nExperience supporting business and/or manufacturing applications\r\nHands-on experience with relational databases, specifically Oracle\r\nAbility to write and interpret SQL for troubleshooting and data validation\r\nAbility to read and understand code, primarily C# and Python\r\nProficiency with Microsoft Office / Microsoft 365\r\nStrong troubleshooting, root cause analysis, and problem-solving skills\r\nAbility to work independently on most support issues while collaborating effectively with cross-functional teams\r\nStrong written and verbal communication skills with both technical and non-technical users\r\nPreferred Qualifications\r\nExperience supporting MES platforms, especially Camstar or similar manufacturing systems\r\nExperience in a manufacturing or plant environment\r\nExperience with SQL Server\r\nFamiliarity with MS SharePoint, XML, Visual Studio\r\nExperience with software QA, testing, and change deployment processes\r\nExperience with application administration or account management for systems\r\nUnderstanding of production workflows, routing, WIP tracking, and manufacturing operations\r\nEducation\r\nAAS degree in Information Technology, Computer Science, Engineering, or a related field or equivalent relevant experience\r\nUS Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\r\nJ-18808-Ljbffr","company":"U.S. Tech Solutions","rawCompany":"us tech solutions","city":"Cairo","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-07-25T00:36:07.608Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support Engineer","description":"Duration: 12 months with possible extension\r\nJob Description: Serving as a key technical resource under the direction of the IT Site Manager, this position works closely with plant operations, engineering, and IT to resolve user issues, implement effective solutions, and support ERP, MES, and other in-house applications that rely on Oracle and SQL databases. Responsibilities include application support, database analysis, testing, documentation, and end-user engagement in a production-focused environment.\r\nKey Responsibilities\r\nManufacturing Application Support\r\nProvide day-to-day support for plant applications, with primary responsibility for Camstar, ONEMES, and other in-house manufacturing/business systems.\r\nInvestigate, diagnose, and resolve application incidents, service requests, and production-impacting issues.\r\nWork directly with operators, engineers, supervisors, and plant leadership to understand issues and restore service quickly.\r\nSupport manufacturing operations through timely issue resolution and clear communication.\r\nApplication Development, Testing & Debugging\r\nDevelop IT solutions through creation of new functionality and modification of existing software applications.\r\nRead, analyze, and troubleshoot code with a primary emphasis on C# and Python.\r\nAnalyze system requirements, workflows, and business processes to support enhancements and issue resolution.\r\nCreate, test, debug, document, and implement application changes and minor development efforts.\r\nSupport software development activities using tools such as Visual Studio and technologies including C#, SQL, and related application components.\r\nAssist with prototypes, code changes, and solution validation for plant application improvements.\r\nDatabase & Data Integrity Support\r\nMaintain and support data accuracy and integrity within Oracle-based application environments.\r\nWrite and analyze SQL queries to investigate issues, validate data, and support troubleshooting.\r\nSupport systems using Oracle and SQL Server as needed.\r\nAssist in identifying root causes of data issues and implementing corrective actions.\r\nDocumentation, Training & Process Support\r\nCreate, maintain, and improve technical documentation, support procedures, knowledge articles, and troubleshooting guides.\r\nFollow established SOPs, change control practices, and support processes.\r\nProvide application training and knowledge transfer to end users as needed.\r\nContribute to a sustainable knowledge base for recurring issues and solutions.\r\nCoordination & Continuous Improvement\r\nCoordinate with stakeholders across IT, engineering, operations, and development teams to resolve incidents and support projects.\r\nHelp prioritize issues and enhancement requests based on business impact and urgency.\r\nIdentify recurring issues and recommend process, system, or support improvements.\r\nSupport additional application administration tasks, including account maintenance for systems such as Teamcenter, and assist the broader IT team as needed.\r\nRequired Qualifications\r\nExperience supporting business and/or manufacturing applications\r\nHands-on experience with relational databases, specifically Oracle\r\nAbility to write and interpret SQL for troubleshooting and data validation\r\nAbility to read and understand code, primarily C# and Python\r\nProficiency with Microsoft Office / Microsoft 365\r\nStrong troubleshooting, root cause analysis, and problem-solving skills\r\nAbility to work independently on most support issues while collaborating effectively with cross-functional teams\r\nStrong written and verbal communication skills with both technical and non-technical users\r\nPreferred Qualifications\r\nExperience supporting MES platforms, especially Camstar or similar manufacturing systems\r\nExperience in a manufacturing or plant environment\r\nExperience with SQL Server\r\nFamiliarity with MS SharePoint, XML, Visual Studio\r\nExperience with software QA, testing, and change deployment processes\r\nExperience with application administration or account management for systems\r\nUnderstanding of production workflows, routing, WIP tracking, and manufacturing operations\r\nEducation\r\nAAS degree in Information Technology, Computer Science, Engineering, or a related field or equivalent relevant experience\r\nUS Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\r\nJ-18808-Ljbffr","datePosted":"2026-07-25T00:36:07.608Z","dateModified":"2026-07-25T00:36:07.608Z","hiringOrganization":{"@type":"Organization","name":"U.S. Tech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cairo","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"445556ec514b636f1da4aae7"},"url":"https://jobsearcher.com/jobs/445556ec514b636f1da4aae7"}}