Contract Manager (Social Services)

The Alliance for Aging, a non-profit agency, provides information and access to social services for older adults and their families to help keep them at home and in their communities. The Alliance contracts with community-based organizations and companies for the direct provision of social services. The Alliance offers great benefits. Immediate full-time opportunity available for a Contract Manager (Social Services) position for an experienced professional in the area of compliance and quality assurance. Primary Accountabilities Candidates must have excellent oral and written communication skills and should have experience with compliance and quality assurance of social services programs. Candidates must be willing to travel throughout Miami-Dade and Monroe Counties. The individual will be responsible for monitoring contract compliance of agencies receiving state and federal funds for social services for the elderly through the Alliance. Responsibilities include: Provider monitoring including reviewing policies and procedures, client satisfaction interviews, service sampling, outcome measures, and program spending. Preparing various reports that include contract performance, recommendations for improvement, and identification of non-compliance issues. Providing ongoing technical assistance and training related to social services and program administration. Maintaining constant open lines of communication with social service providers and providing guidance, as needed. Conducting presentations and trainings for contracted social service providers on required program policies. Maintaining knowledge and understanding of current policies and procedures. Job Type: Full-time Pay: From $44,982.00 per year Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Work Location: In person