Inside Sales Manager

Job SummaryWe are seeking a results-driven and customer-focused Inside Sales Manager to lead our inbound sales efforts and manage key customer relationships. This role is responsible for converting incoming sales opportunities, supporting existing accounts, and overseeing daily inside sales operations.Key ResponsibilitiesRespond promptly and professionally to inbound customer inquiries via phone, email, and web leadsConvert inbound opportunities into closed sales while maximizing revenue and marginManage and grow relationships with existing customers to support retention and long-term account developmentProvide day-to-day guidance and support to inside sales staff, including pricing, product selection, and order-related questionsEnsure all quotes, orders, and sales transactions comply with the Company’s Quality Management System and applicable regulatory requirementsMaintain accurate and up-to-date records for products, pricing, and customer accountsDevelop and apply effective pricing strategies aligned with company goals and customer expectationsMonitor inbound sales activity and provide insights on customer demand, market trends, and purchasing behaviorUtilize reporting and forecasting tools to support sales planning and performance trackingQualifications3–5+ years of inside sales or account management experience (aerospace industry experience is a strong plus)Proven success closing sales from inbound inquiries (phone, email, web leads)Experience leading or mentoring inside sales or account management teamsStrong knowledge of pricing, quoting, and order management processesExcellent communication skills, both written and verbalCustomer-focused with a track record of building and maintaining long-term relationshipsWhat We OfferCompetitive compensation based on experienceCollaborative team environmentStable, process-driven workplace with a strong focus on qualityBenefits401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceExperienceInside sales or account management: 3 years (Required)Ability to CommuteChandler, AZ 85225 (Required)Work Location: In person