{"schemaVersion":"jobsearcher.job.v1","id":"4405b3c2eacbdf2d2425bba9","url":"https://jobsearcher.com/jobs/4405b3c2eacbdf2d2425bba9","canonicalUrl":"https://jobsearcher.com/jobs/4405b3c2eacbdf2d2425bba9","title":"Client Operations Associate (Floater)","description":"About Xerox Holdings Corporation\nFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.\n\nOverview:\nThis is a floater position. You will support hardware and software across the customer environment, helping maintain reliable device performance and effective workflows. In this customer-facing role, you will provide proactive device monitoring, incident resolution, firmware configuration, and workflow support while serving as an advocate for the client. Join Xerox and help deliver a consistent, responsive technology experience.\n\nWhy Join This Team:\n\nCompetitive hourly compensation with overtime potential\n\nComprehensive benefits from day one, including medical, dental, vision, and life insurance\n\n401(k) with company match\n\nPaid time off, holidays, and personal days\n\nA culture that prioritizes flexibility, safety, and work-life balance\n\nWhat You Will Do:\n\nManage the equipment fleet, monitor performance, and coordinate service response\n\nProvide on-site helpdesk support and serve as a point of contact for escalations\n\nAdminister workflow scanning configurations, firmware updates, and device deployments\n\nMonitor consumables and parts inventory and coordinate order fulfillment\n\nCoordinates device installations, moves, and decommissions while maintaining service reporting, supporting client ticketing systems, and escalating major incidents as needed\n\nWhat You Need to Succeed:\n\nExperience managing a print or equipment fleet environment\n\nFamiliarity with printers, multifunction devices, Local Area Networks, and basic networking\n\nExperience with software and server administration, configuration, and device troubleshooting\n\nProficiency with Microsoft Office and effective organizational, customer service, and communication skills\n\nA+ certification or relevant technical training is preferred\n\nWe are also open for no experience and fresh graduate.\n\nHow We Set You Up for Success:\n\nFull onboarding and technical training\n\nAccess to support tools and advanced remote monitoring systems\n\nCareer development supported through regular reviews and improvement plans\n\nClient-specific compliance and training programs, including applicable security and HIPAA requirements\n\nWith Our Technology, Build Your Future at Xerox. Apply Now.\n\n#LI-ONSITE\n#LI-RL1","company":"Xerox","rawCompany":"xerox","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-27T11:54:13.266Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"49-2011.00","title":"Computer, Automated Teller, and Office Machine Repairers","slug":"computer-automated-teller-and-office-machine-repairers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Operations Associate (Floater)","description":"About Xerox Holdings Corporation\nFor more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.\n\nOverview:\nThis is a floater position. You will support hardware and software across the customer environment, helping maintain reliable device performance and effective workflows. In this customer-facing role, you will provide proactive device monitoring, incident resolution, firmware configuration, and workflow support while serving as an advocate for the client. Join Xerox and help deliver a consistent, responsive technology experience.\n\nWhy Join This Team:\n\nCompetitive hourly compensation with overtime potential\n\nComprehensive benefits from day one, including medical, dental, vision, and life insurance\n\n401(k) with company match\n\nPaid time off, holidays, and personal days\n\nA culture that prioritizes flexibility, safety, and work-life balance\n\nWhat You Will Do:\n\nManage the equipment fleet, monitor performance, and coordinate service response\n\nProvide on-site helpdesk support and serve as a point of contact for escalations\n\nAdminister workflow scanning configurations, firmware updates, and device deployments\n\nMonitor consumables and parts inventory and coordinate order fulfillment\n\nCoordinates device installations, moves, and decommissions while maintaining service reporting, supporting client ticketing systems, and escalating major incidents as needed\n\nWhat You Need to Succeed:\n\nExperience managing a print or equipment fleet environment\n\nFamiliarity with printers, multifunction devices, Local Area Networks, and basic networking\n\nExperience with software and server administration, configuration, and device troubleshooting\n\nProficiency with Microsoft Office and effective organizational, customer service, and communication skills\n\nA+ certification or relevant technical training is preferred\n\nWe are also open for no experience and fresh graduate.\n\nHow We Set You Up for Success:\n\nFull onboarding and technical training\n\nAccess to support tools and advanced remote monitoring systems\n\nCareer development supported through regular reviews and improvement plans\n\nClient-specific compliance and training programs, including applicable security and HIPAA requirements\n\nWith Our Technology, Build Your Future at Xerox. Apply Now.\n\n#LI-ONSITE\n#LI-RL1","datePosted":"2026-08-27T11:54:13.266Z","dateModified":"2026-08-27T11:54:13.266Z","hiringOrganization":{"@type":"Organization","name":"Xerox","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"4405b3c2eacbdf2d2425bba9"},"url":"https://jobsearcher.com/jobs/4405b3c2eacbdf2d2425bba9"}}