{"schemaVersion":"jobsearcher.job.v1","id":"43ae7d2535b8d142a0528fe4","url":"https://jobsearcher.com/jobs/43ae7d2535b8d142a0528fe4","canonicalUrl":"https://jobsearcher.com/jobs/43ae7d2535b8d142a0528fe4","title":"Integration Support Engineer","description":"At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\r\nIn under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\r\nPodium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\r\nOur growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.\r\nThe Integration Support Engineer is a critical player in a program that is key to our long-term success. We need someone who can coordinate the successful setup of direct integrations between Podium and our clients' systems.\r\nWhat you will be doing: You will coordinate standard and custom integration projects for Podiums clients.\r\nYou will scope out and plan projects with strategic clients, ensuring that they are set up for long-term success and scalability.\r\nYou will be comfortable configuring API settings and managing a work queue alongside Customer Success Account Managers (AMs/CSMs).\r\nYou will support our strategic clients and Account Managers (AMs/CSMs). The integrations you complete are key components in the overall success plan for the clients they manage.\r\nYou will solve integration issues. Technical and process issues may arise during the initial integration or as dependent platforms change. You will troubleshoot and solve these problems.\r\nYou will serve as an integrations expert across Podium and share customer needs for automations to continually improve the integrations and automations we offer.\r\nYou will maintain high quality documentation of the clients integrations that we set up, as well as update any existing client workbooks/SOPs when needed.\r\nYou will be explaining technical documentation, such as the Developer API Portal, to strategic clients that comprise both non-technical and technical audiences.\r\nWhat you should have: 2-3 years prior experience setting up software or following technical operating procedures\r\nExperience using API's, webhooks and FTP's.\r\nDemonstrated over-achievement managing a large work queue\r\nExperience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization\r\nYou will also need to be the type of person who\r\nConstantly invents new and better ways to get tasks done.\r\nIs accountable to others. Your projects will be part of a larger client engagement.\r\nEarns the trust of your colleagues by always keeping your commitments.\r\nKeep your key stakeholders informed on the progress being made in setting up integrations.\r\nIs able to identify short-term and long-term issues or concerns related to client's integrations and adjust projects accordingly.\r\nFocuses on results. What you do has clear purpose and you are not satisfied until you achieve your planned outcomes.\r\nWhy you'll love working here: Podium is the best place to work to:\r\nJoin the leaders in AI agents\r\nUnlock career-defining growth\r\nBuild with world-class talent\r\nMake a real impact on local business\r\nBenefits Open and transparent culture\r\nLife insurance, long and short-term disability coverage\r\nPaid maternity and paternity leave\r\nFertility Benefits\r\nGenerous vacation time, plus three 4-day summer holiday weekends\r\nExcellent medical, dental, and vision benefits\r\n401k Plan\r\nBi-annual swag drops with cool Podium gear and apparel\r\nA stellar HQ (Utah) gym with local professional coaches and classes offered\r\nOnsite HQ (Utah) child care center, subsidized for employees\r\nPodium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\r\nJ-18808-Ljbffr","company":"Socket","rawCompany":"socket","city":"Lehi","state":"UT","isRemote":false,"isActive":false,"createdAt":"2026-08-12T00:51:25.222Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Integration Support Engineer","description":"At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.\r\nIn under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.\r\nPodium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.\r\nOur growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.\r\nThe Integration Support Engineer is a critical player in a program that is key to our long-term success. We need someone who can coordinate the successful setup of direct integrations between Podium and our clients' systems.\r\nWhat you will be doing: You will coordinate standard and custom integration projects for Podiums clients.\r\nYou will scope out and plan projects with strategic clients, ensuring that they are set up for long-term success and scalability.\r\nYou will be comfortable configuring API settings and managing a work queue alongside Customer Success Account Managers (AMs/CSMs).\r\nYou will support our strategic clients and Account Managers (AMs/CSMs). The integrations you complete are key components in the overall success plan for the clients they manage.\r\nYou will solve integration issues. Technical and process issues may arise during the initial integration or as dependent platforms change. You will troubleshoot and solve these problems.\r\nYou will serve as an integrations expert across Podium and share customer needs for automations to continually improve the integrations and automations we offer.\r\nYou will maintain high quality documentation of the clients integrations that we set up, as well as update any existing client workbooks/SOPs when needed.\r\nYou will be explaining technical documentation, such as the Developer API Portal, to strategic clients that comprise both non-technical and technical audiences.\r\nWhat you should have: 2-3 years prior experience setting up software or following technical operating procedures\r\nExperience using API's, webhooks and FTP's.\r\nDemonstrated over-achievement managing a large work queue\r\nExperience working directly with clients, comfortable explaining complex technical processes in a concise way to contacts in varying roles and technical aptitude at an organization\r\nYou will also need to be the type of person who\r\nConstantly invents new and better ways to get tasks done.\r\nIs accountable to others. Your projects will be part of a larger client engagement.\r\nEarns the trust of your colleagues by always keeping your commitments.\r\nKeep your key stakeholders informed on the progress being made in setting up integrations.\r\nIs able to identify short-term and long-term issues or concerns related to client's integrations and adjust projects accordingly.\r\nFocuses on results. What you do has clear purpose and you are not satisfied until you achieve your planned outcomes.\r\nWhy you'll love working here: Podium is the best place to work to:\r\nJoin the leaders in AI agents\r\nUnlock career-defining growth\r\nBuild with world-class talent\r\nMake a real impact on local business\r\nBenefits Open and transparent culture\r\nLife insurance, long and short-term disability coverage\r\nPaid maternity and paternity leave\r\nFertility Benefits\r\nGenerous vacation time, plus three 4-day summer holiday weekends\r\nExcellent medical, dental, and vision benefits\r\n401k Plan\r\nBi-annual swag drops with cool Podium gear and apparel\r\nA stellar HQ (Utah) gym with local professional coaches and classes offered\r\nOnsite HQ (Utah) child care center, subsidized for employees\r\nPodium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.\r\nJ-18808-Ljbffr","datePosted":"2026-08-12T00:51:25.222Z","dateModified":"2026-08-12T00:51:25.222Z","hiringOrganization":{"@type":"Organization","name":"Socket","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lehi","addressRegion":"UT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"43ae7d2535b8d142a0528fe4"},"url":"https://jobsearcher.com/jobs/43ae7d2535b8d142a0528fe4"}}