Information Management Officer with Security Clearance

Position title: Site Lead Information Management Officer Location: Fort Sill, OK Clearance required: SECRET Position Summary: Serves as the primary on-site representative and manager. Responsible for the technical and administrative coordination of all customer and contractor IT work orders. Ensures mission-critical support to the FCoE and subordinate organizations. Responsibilities include (but are not limited to):Manage on-site operations and serve as the single point of contact for the COR.Guarantee a 30-minute response time for on-site meetings and 2-hour emergency response.Oversee lifecycle support for 10,000+ ADP systems, including servers, desktops, and mobile devices.Manage recruitment and retention to ensure NLT 30-day backfill for all vacancies. QualificationsPossess an associate's degree in information systems/computer science or technically related degree; OR three (3) years of technically related field experience in desktop support or network administration.Minimum of two (2) years of client support in a Microsoft Windows based environment (Windows 11 w/ Microsoft 365).Experience providing client support for users on Microsoft Windows network operating systems in a Microsoft Intune environment using applications in Microsoft 365 (including Outlook, OneDrive, Word, PowerPoint, Excel, OneNote, SharePoint, Teams, Viva Engage and Access).Strong base of experience in troubleshooting and resolving desktop related issues or user problems.Knowledge in PC imaging, connectivity, remote printer setup and troubleshooting automated E-Mail systems.Ability to quickly and accurately diagnose and resolve problems with computer hardware/software from a remote location.Experience in implementing systems security to include managing and issuing passwords, establishing user/group accounts, and recommending and developing file permission attributes.Understanding and experience with general connectivity issues in LAN/WAN/Internet environments.Active SECRET security clearance.