General Liability Adjuster

Hybrid Commercial Lines Clams adjuster needed to work Pennsylvania Claims out of the Indiannapolis office.Temp to hireThis position provides key support in the handling of claims across multiple lines of coverage, with a focus on Property. This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.Primary ResponsibilitiesReview, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claimsReview and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposureInvestigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materialsProvide proper documentation and reporting of investigation and claims handling activitiesProvide customer service to insureds and claimants throughout the claims processNegotiates and resolves claims with claimants and insureds and provides appropriate claims resolution documentsProvides direction to and management of independent adjusters and other third parties retained to assist in a particular claimPerform other duties as assignedQualificationsMinimum of 3 years of experience with the following:Coverage Review – interpreting policies, agreements and disclaimersClaims Investigation – Statements, authorizations, retention of qualified expertsClaims Administration – Reports, review reserves, compliance knowledge of laws and proceduresClaims Settlement – Preparation of releases and proof of loss statementsMust be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer serviceProven ability to develop and maintain good working relationships with customers and co-workers, both internal and externalAbility to clearly, accurately, and effectively communicate, both orally and in written correspondence and both internally and externally, including with our customers, claimants, and members of the publicGood negotiation skillsExcellent judgement and decision making skills