{"schemaVersion":"jobsearcher.job.v1","id":"42e7e1de6e96dfda7eb415b7","url":"https://jobsearcher.com/jobs/42e7e1de6e96dfda7eb415b7","canonicalUrl":"https://jobsearcher.com/jobs/42e7e1de6e96dfda7eb415b7","title":"Assistant Manager","description":"For over 20 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.\n\nREPORTS TO: GENERAL MANAGER\nLOCATION: THE PUBLICAN\nFLSA: NON-EXEMPT\nPOSITION SUMMARY: Assistant Managers are passionate about providing unforgettable experiences for our guests. Front-end management directs and oversees all activities in accordance with standardized policies in order to provide efficient, friendly services and profitable operations. Additionally, this role possesses an enhanced focus and dedication to the details of all FOH organization and service.\n\nEssential Duties & Responsibilities\n\nThe essential functions include, but are not limited to the following:\nMaintains a cheerful, courteous disposition and a neat, clean and professional image\nPromotes cooperative effort, team spirit and good morale among employees\nThorough understanding of all FOH hourly roles and duties and willingness to assist in the event of absence or increased volume\nUnderstanding and upholding existing policies and systems as pertains to both office duties and guest service\nHigh level attention to detail in all aspects of work\nMaintains up-to-date knowledge of all food and beverage items on menu and trains the staff on the same\nSupervises staff during, before, and after service to ensure high levels of guest satisfaction and that all standards of cleanliness and quality are being upheld\nParticipates in daily inspections and periodic audits to check safety of equipment\nCollaborates with GM, marketing, and social media teams on ideas for promotions and advertising\nPrioritizes excellent guest service including personally greeting guests and touching tables during service\nEnhances and strengthens guest relationships, both established and new\nResolves complaints from guests in a polite, friendly manner always making sure we follow up with them when needed (also reporting all escalated situations to the General Manager)\nHas a strong understanding of company background, core values and philosophy\nMust be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish\nAdheres to all company safety and sanitation policies and procedures\n\nMinimum Qualifications (Education, Experience, Skills)\nHigh School Diploma or GED graduate\nServSafe and BASSET Certification required\nOpen availability\nAbility to handle stress under pressure\nWillingness to maintain a clean, healthy, and safe working environment\nAbility to coordinate multiple activities with attention to detail\nAbility to work independently with minimal supervision\nFamiliarity with 7 Shifts, Tock and/or Toast a plus\nA strong bar background a plus, especially experience with ordering, menu development, and inventory management\n\nPhysical Demands and Work Environment\nAbility to be flexible with job demands and open minded when being asked to complete tasks\nAbility to operate and use all equipment necessary to run the restaurant\nAbility to move or handle equipment throughout the restaurant generally weighing 0-50 pounds\nAbility to work varied hours/days as business dictates\nAbility to stand for up to 8-10 hours a day\n\nOne Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nMore detail about The Publican part of One Off Hospitality Group","company":"Publican","rawCompany":"publican","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:52:25.408Z","occupations":[{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Manager","description":"For over 20 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.\n\nREPORTS TO: GENERAL MANAGER\nLOCATION: THE PUBLICAN\nFLSA: NON-EXEMPT\nPOSITION SUMMARY: Assistant Managers are passionate about providing unforgettable experiences for our guests. Front-end management directs and oversees all activities in accordance with standardized policies in order to provide efficient, friendly services and profitable operations. Additionally, this role possesses an enhanced focus and dedication to the details of all FOH organization and service.\n\nEssential Duties & Responsibilities\n\nThe essential functions include, but are not limited to the following:\nMaintains a cheerful, courteous disposition and a neat, clean and professional image\nPromotes cooperative effort, team spirit and good morale among employees\nThorough understanding of all FOH hourly roles and duties and willingness to assist in the event of absence or increased volume\nUnderstanding and upholding existing policies and systems as pertains to both office duties and guest service\nHigh level attention to detail in all aspects of work\nMaintains up-to-date knowledge of all food and beverage items on menu and trains the staff on the same\nSupervises staff during, before, and after service to ensure high levels of guest satisfaction and that all standards of cleanliness and quality are being upheld\nParticipates in daily inspections and periodic audits to check safety of equipment\nCollaborates with GM, marketing, and social media teams on ideas for promotions and advertising\nPrioritizes excellent guest service including personally greeting guests and touching tables during service\nEnhances and strengthens guest relationships, both established and new\nResolves complaints from guests in a polite, friendly manner always making sure we follow up with them when needed (also reporting all escalated situations to the General Manager)\nHas a strong understanding of company background, core values and philosophy\nMust be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish\nAdheres to all company safety and sanitation policies and procedures\n\nMinimum Qualifications (Education, Experience, Skills)\nHigh School Diploma or GED graduate\nServSafe and BASSET Certification required\nOpen availability\nAbility to handle stress under pressure\nWillingness to maintain a clean, healthy, and safe working environment\nAbility to coordinate multiple activities with attention to detail\nAbility to work independently with minimal supervision\nFamiliarity with 7 Shifts, Tock and/or Toast a plus\nA strong bar background a plus, especially experience with ordering, menu development, and inventory management\n\nPhysical Demands and Work Environment\nAbility to be flexible with job demands and open minded when being asked to complete tasks\nAbility to operate and use all equipment necessary to run the restaurant\nAbility to move or handle equipment throughout the restaurant generally weighing 0-50 pounds\nAbility to work varied hours/days as business dictates\nAbility to stand for up to 8-10 hours a day\n\nOne Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nThis policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.\nMore detail about The Publican part of One Off Hospitality Group","datePosted":"2026-04-12T20:52:25.408Z","dateModified":"2026-04-12T20:52:25.408Z","hiringOrganization":{"@type":"Organization","name":"Publican","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"42e7e1de6e96dfda7eb415b7"},"url":"https://jobsearcher.com/jobs/42e7e1de6e96dfda7eb415b7"}}