Software Asset Manager

Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceEmployee discountsHealth insurancePaid time offProfit sharingTraining & developmentTuition assistanceVision insuranceSarelaTech is seeking a Senior Software Asset Manager in Fort Belvoir, VA to support the DTRA I3TS program.This role provides Software Asset Management (SAM) support to a large government agency, primarily leveraging the ServiceNow platform. You will lead the planning, deployment, monitoring, harvesting, and retirement of software assets by implementing best-practice workflows within the ServiceNow SAM Professional module and ITSM suite. You will be responsible for creating and maintaining the accuracy of the ServiceNow CMDB, managing software entitlements, and ensuring license compliance based on software license right-to-use (RTU), maintenance agreements, and discovery data.Clearance: Current Top Secret/SCI Clearance. US Citizenship requiredPrimary ResponsibilitiesServiceNow SAM Implementation: Support the development, configuration, and management of the ServiceNow SAM Professional module to automate the software lifecycle.Workflow Integration: Implement and optimize software request workflows within ServiceNow ITSM, ensuring seamless integration between the Service Catalog and Asset Management.Entitlement Management: Manually create and modify IT software asset records, entitlements, and software models within ServiceNow, ensuring linkage to appropriate contract records.Compliance & Reconciliation: Utilize the ServiceNow License Workbench to monitor compliance position, perform reconciliation, and address out-of-compliance alerts.Data Accuracy: Ensure the integrity of software discovery data within the ServiceNow CMDB by validating relationships between software installations and hardware devices.License Harvesting: Lead software harvesting and reclamation efforts using ServiceNow Reclamation Rules to optimize license utilization and reduce costs.Contract Lifecycle: Maintain software license contracts and maintenance agreements within ServiceNow, ensuring all vendor agreement changes are accurately reflected.Reporting: Create and distribute automated software compliance and utilization reports using ServiceNow Dashboards and Performance Analytics.Licensing Expertise: Research upgrade/downgrade rights and virtualization complexities to ensure ServiceNow counters accurately reflect client Right to Use (RTU).Required Qualifications:Bachelor's degree and 8+ years of experience in ITSM asset management, additional years of experience will be acceptable in lieu of a degreeCurrent ITIL4 Certification - Not required on Day 1ServiceNow Expertise: Proven experience utilizing ServiceNow ITSM and SAM Professional modules for asset tracking and license reconciliation.Platform Knowledge: Strong understanding of the ServiceNow Common Service Data Model (CSDM) and its impact on Software Asset Management.