{"schemaVersion":"jobsearcher.job.v1","id":"42c4749882446bb1c42ab0c8","url":"https://jobsearcher.com/jobs/42c4749882446bb1c42ab0c8","canonicalUrl":"https://jobsearcher.com/jobs/42c4749882446bb1c42ab0c8","title":"Account Manager","description":"About EchoFounded in 2021, Echo has been on a fast growth journey driven by ambition, innovation, and a global vision. Echo Analytics helps companies by tackling one of the industry's biggest challenges: fragmented identity. We connect digital identifiers into a unified identity layer enriched with offline signals, helping companies build stronger audiences, expand omnichannel reach, and measure real-world impact. At Echo, we're building the infrastructure that connects the digital and physical worlds with a team that values ownership, ambition, and people-first culture.\r\nYour Role At EchoOur Account Management team currently consists of three people, and you will report directly to Denisse, our Head of Account Management. As an Account Manager at Echo, you will own a portfolio of accounts end-to-end, acting as the main point of contact for your clients. You will be responsible for building strong relationships, ensuring customer success, and driving account growth. You will take 360 ownership of your clientsfrom onboarding and managing technical requests to securing renewals, identifying upsell and cross-sell opportunities, and overseeing contract negotiations. We're looking for someone who combines a strong sales drive with a customer-first mindsetproactively growing accounts while ensuring clients remain satisfied and successful with Echo's services.\r\nWhat You'll DoOwn a portfolio of accounts end-to-end, building strong relationships with key stakeholders and developing a deep understanding of their needs.\r\nDrive growth and retention by securing renewals, reducing churn, and identifying upsell and cross-sell opportunities.\r\nOversee contracts and negotiations, managing renewals and commercial discussions with your accounts.\r\nLead onboarding and adoption, ensuring new clients successfully launch and quickly realize value from Echo.\r\nHandle and coordinate technical or operational requests, working closely with Product, Tech, and Delivery teams when needed.\r\nAct as the voice of the customer internally, sharing feedback and insights to improve our product and services.\r\nCollaborate cross-functionally with Sales, Product, and Tech teams to deliver the best customer experience and continue improving Echo's offering.\r\nWhat We're Looking For3+ years of experience in Sales, Account Management, Customer Success, or another B2B client-facing role.\r\nFluent in English (written and spoken).\r\nStrong relationship-building skills with key stakeholders and decision-makers.\r\nA commercial mindset, with experience driving renewals, upsells, or cross-sells.\r\nExperience managing contracts and leading client negotiations.\r\nHighly customer-centric, with a focus on delivering value and maintaining strong client satisfaction.\r\nProactive, organized, and autonomous, able to manage multiple accounts effectively.\r\nComfortable working cross-functionally with product, tech, and delivery teams to resolve client needs.\r\nExperience with CRM tools (HubSpot preferred).\r\nWhy Us?Global & diverse team Work with colleagues across Europe, APAC and North America representing 30+ nationalities. Ownership & impact Take initiative, own projects, and make a real impact from day one. People-first culture We believe great companies are built by great teams. Flexible workspace Access WeWork offices worldwide or work from our central Paris HQ with rooftop views. Remote-friendly Flexible and hybrid ways of working. Perks Free coffee & snacks, plus healthcare insurance. Still hesitating or feeling like you don't check all the boxes? We encourage you to apply anyway! Best case scenario: we start an incredible collaboration. If not, you only invest a few minutes towards your application. We promise, you won't regret it!","company":"Echo Analytics","rawCompany":"echo analytics","city":"Addison","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-09T08:04:06.979Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Account Manager","description":"About EchoFounded in 2021, Echo has been on a fast growth journey driven by ambition, innovation, and a global vision. Echo Analytics helps companies by tackling one of the industry's biggest challenges: fragmented identity. We connect digital identifiers into a unified identity layer enriched with offline signals, helping companies build stronger audiences, expand omnichannel reach, and measure real-world impact. At Echo, we're building the infrastructure that connects the digital and physical worlds with a team that values ownership, ambition, and people-first culture.\r\nYour Role At EchoOur Account Management team currently consists of three people, and you will report directly to Denisse, our Head of Account Management. As an Account Manager at Echo, you will own a portfolio of accounts end-to-end, acting as the main point of contact for your clients. You will be responsible for building strong relationships, ensuring customer success, and driving account growth. You will take 360 ownership of your clientsfrom onboarding and managing technical requests to securing renewals, identifying upsell and cross-sell opportunities, and overseeing contract negotiations. We're looking for someone who combines a strong sales drive with a customer-first mindsetproactively growing accounts while ensuring clients remain satisfied and successful with Echo's services.\r\nWhat You'll DoOwn a portfolio of accounts end-to-end, building strong relationships with key stakeholders and developing a deep understanding of their needs.\r\nDrive growth and retention by securing renewals, reducing churn, and identifying upsell and cross-sell opportunities.\r\nOversee contracts and negotiations, managing renewals and commercial discussions with your accounts.\r\nLead onboarding and adoption, ensuring new clients successfully launch and quickly realize value from Echo.\r\nHandle and coordinate technical or operational requests, working closely with Product, Tech, and Delivery teams when needed.\r\nAct as the voice of the customer internally, sharing feedback and insights to improve our product and services.\r\nCollaborate cross-functionally with Sales, Product, and Tech teams to deliver the best customer experience and continue improving Echo's offering.\r\nWhat We're Looking For3+ years of experience in Sales, Account Management, Customer Success, or another B2B client-facing role.\r\nFluent in English (written and spoken).\r\nStrong relationship-building skills with key stakeholders and decision-makers.\r\nA commercial mindset, with experience driving renewals, upsells, or cross-sells.\r\nExperience managing contracts and leading client negotiations.\r\nHighly customer-centric, with a focus on delivering value and maintaining strong client satisfaction.\r\nProactive, organized, and autonomous, able to manage multiple accounts effectively.\r\nComfortable working cross-functionally with product, tech, and delivery teams to resolve client needs.\r\nExperience with CRM tools (HubSpot preferred).\r\nWhy Us?Global & diverse team Work with colleagues across Europe, APAC and North America representing 30+ nationalities. Ownership & impact Take initiative, own projects, and make a real impact from day one. People-first culture We believe great companies are built by great teams. Flexible workspace Access WeWork offices worldwide or work from our central Paris HQ with rooftop views. Remote-friendly Flexible and hybrid ways of working. Perks Free coffee & snacks, plus healthcare insurance. Still hesitating or feeling like you don't check all the boxes? We encourage you to apply anyway! Best case scenario: we start an incredible collaboration. If not, you only invest a few minutes towards your application. We promise, you won't regret it!","datePosted":"2026-04-09T08:04:06.979Z","dateModified":"2026-04-09T08:04:06.979Z","hiringOrganization":{"@type":"Organization","name":"Echo Analytics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Addison","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"42c4749882446bb1c42ab0c8"},"url":"https://jobsearcher.com/jobs/42c4749882446bb1c42ab0c8"}}