{"schemaVersion":"jobsearcher.job.v1","id":"420d61ca23c457ba7ca3e7c7","url":"https://jobsearcher.com/jobs/420d61ca23c457ba7ca3e7c7","canonicalUrl":"https://jobsearcher.com/jobs/420d61ca23c457ba7ca3e7c7","title":"Lead NOC Engineer","description":"Job Title: Lead NOC Engineer\nLocation: Jackson, MI (Day 1 Onsite)\n12+years\nJob Description:\n· Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments.\n· Monitoring and escalation of critical application as per the SOW.\n· Generate and publish Application performance report\n· Provide notification to customers and the service teams for Severity 1 events.\n· Ownership of Severity Level 1 communications bridge handling the entire life cycle of the ticket to resolution.\n· Central point of contact for technical support teams including status updates for on-going incidents/events.\n· Must have aptitude and attitude to learn / work on new technologies.\n· Should be willing to work in shifts 24x7.\n· Create, update and document system processes and tasks as required.\n· Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades.\n· Work Closely with Wireless technology groups\n· Cisco IOS and APIC\n· Juniper JUNOS\n· Palo Alto firewalls\n· Wireless technology ( Cisco , Aruba , Juniper Mist , Meraki)\n· SDN Technology ( SDWAN , NSX or Similar)\n· Layer 2 and 3 network concepts\n· Routing protocols, OSPF and BGP\n· Troubleshooting connectivity issues\n· WAN networking concepts\n· Network documentation\n· IT Service Management applications\n· Monitoring Tools & automation concepts\nJob Types: Full-time, Contract\nPay: $38.95 - $40.56 per hour\nExpected hours: 8 per week\nSchedule:\n8 hour shift\nEducation:\nHigh school or equivalent (Preferred)\nExperience:\nIncident management: 10 years (Preferred)\nServiceNow: 10 years (Preferred)\nNOC: 10 years (Preferred)\nWork Location: In person","company":"Ehub Global Solution","rawCompany":"ehub global solution","city":"Jackson","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-08-08T12:36:16.802Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Lead NOC Engineer","description":"Job Title: Lead NOC Engineer\nLocation: Jackson, MI (Day 1 Onsite)\n12+years\nJob Description:\n· Primary monitoring and escalation point for identification, troubleshooting and resolution of events affecting customer production environments.\n· Monitoring and escalation of critical application as per the SOW.\n· Generate and publish Application performance report\n· Provide notification to customers and the service teams for Severity 1 events.\n· Ownership of Severity Level 1 communications bridge handling the entire life cycle of the ticket to resolution.\n· Central point of contact for technical support teams including status updates for on-going incidents/events.\n· Must have aptitude and attitude to learn / work on new technologies.\n· Should be willing to work in shifts 24x7.\n· Create, update and document system processes and tasks as required.\n· Work closely with network engineers, systems administrators and software engineers regarding technology and hardware upgrades.\n· Work Closely with Wireless technology groups\n· Cisco IOS and APIC\n· Juniper JUNOS\n· Palo Alto firewalls\n· Wireless technology ( Cisco , Aruba , Juniper Mist , Meraki)\n· SDN Technology ( SDWAN , NSX or Similar)\n· Layer 2 and 3 network concepts\n· Routing protocols, OSPF and BGP\n· Troubleshooting connectivity issues\n· WAN networking concepts\n· Network documentation\n· IT Service Management applications\n· Monitoring Tools & automation concepts\nJob Types: Full-time, Contract\nPay: $38.95 - $40.56 per hour\nExpected hours: 8 per week\nSchedule:\n8 hour shift\nEducation:\nHigh school or equivalent (Preferred)\nExperience:\nIncident management: 10 years (Preferred)\nServiceNow: 10 years (Preferred)\nNOC: 10 years (Preferred)\nWork Location: In person","datePosted":"2026-08-08T12:36:16.802Z","dateModified":"2026-08-08T12:36:16.802Z","hiringOrganization":{"@type":"Organization","name":"Ehub Global Solution","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jackson","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"420d61ca23c457ba7ca3e7c7"},"url":"https://jobsearcher.com/jobs/420d61ca23c457ba7ca3e7c7"}}