Banquet Assistant Manager

Please note: a resume is required for this position*Pay Rate: $57,200 starting salarySUMMARY: To provide leadership to the Banquet Department staff and support to the Banquet Manager in all areas of operational aspects of banquet operations within a large-scale casino resort environment. This position ensures seamless coordination of all casino and event functions including corporate banquets, entertainment receptions, VIP dinners, and hospitality service.The Assistant Banquet Manager maintains the highest standards of service quality, organization, and guest satisfaction while leading banquet teams and coordinating logistics with multiple departments. Responsible for a high level of guest service.ESSENTIAL DUTIES AND RESPONSIBILITIESAssist in planning, organizing, and executing all casino banquet and event functions including concerts, player appreciation events, weddings, and corporate meetings.Review Banquet Event Orders (BEOs) for menu selections, setup requirements, staffing, and service standards.Coordinate with culinary, beverage, and entertainment teams to ensure flawless execution of each event.Supervise setup, service, and breakdown to maintain property and brand standards across banquet spaces and hospitality suites.Ensure all events reflect the casino’s guest service and operational excellence standards.Participate in post-event evaluations to assess efficiency, service quality, and guest satisfaction.Supervise banquet servers, bartenders, and setup staff, ensuring consistent, professional service across all functions.Conduct pre-shift briefings outlining event details, timing, and service expectations.Assist with recruiting, onboarding, and training banquet and support staff.Hire, schedule, coach, and develop staff and conduct performance reviewsAssist with office duties, such as billing, payroll, inventory and ordering.KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIESKnowledge and CertificationRequired:3 years supervisory experience with Banquet operations in high-volume venuesPreferred:Previous casino experienceSkillsRequired:Accurate and detail-orientedStrong organizational skillsExcellent written communication skillsExcellent verbal and interpersonal communication skillsExcellent problem-solving skillsStrong leadership skillsPreferred:Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows XPAbilitiesRequired:Ability to work fast and efficientlyAbility to follow established dress code policies and practice good personal hygieneAbility to interact with guests, coworkers and management in a professional and courteous mannerAbility to assist in the management of departmental budget and control labor and expensesAbility to manage projects in a timely and efficient mannerAbility to independently complete multiple tasks in a professional mannerAbility to serve both internal and external customersAbility to speak in a clear, concise and pleasant voiceREQUIRED TRAININGTreasure Island guest service trainingTIPS training and certificationCPRServe Safe CertificationAGYLSIS TrainingEffectively Handling Harassment trainingAny position-related training as determined by department managerPHYSICAL DEMANDS Must be able to walk and / or stand and sit for long periods throughout the dayMust have a good sense of balance and be able to bend and kneelMust be able to push, pull and grasp objectsMust have the ability to independently lift up to 50 pounds infrequentlyMust be able to perform repetitive hand and wrist motionsMust have good eye hand coordinationWORKING ENVIRONMENTOffice, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smokeMust be willing to work a flexible schedule including all shifts, weekends and holidaysExtensive computer useOccasionally must deal with angry or hostile individualsHigh volume direct public contact