{"schemaVersion":"jobsearcher.job.v1","id":"41e92f4e9d57b427f4f4e0e5","url":"https://jobsearcher.com/jobs/41e92f4e9d57b427f4f4e0e5","canonicalUrl":"https://jobsearcher.com/jobs/41e92f4e9d57b427f4f4e0e5","title":"Customer Enablement Trainer","description":"About Latent Health\nLatent Health is building the AI nervous system for healthcare. Our platform powers faster clinical workflows, reduces administrative burden, and unlocks operational and financial performance for health systems through safe, explainable, and scalable applied LLM technology.\nWe partner with leading hospital systems to deliver better patient outcomes with less friction — returning valuable time back to clinicians, care teams, and operational leaders.\nWe’re a fast-growing Series B company backed by world-class investors. If you thrive in ambiguity, move fast, and care deeply about improving healthcare at scale, you’ll love building at Latent.\nAbout the Role\nAs a Customer Enablement Trainer, you’ll play a critical role in activating customers and accelerating time-to-value. You’ll design and deliver impactful training experiences that translate Latent’s AI-powered platform into intuitive, real-world clinical and operational workflows.\nYou’ll work directly with clinicians, pharmacists, operational leaders, and IT teams — helping them confidently adopt Latent and drive measurable outcomes. This role sits at the intersection of product, implementation, and customer success, partnering closely with Implementation, Account Management, Sales/Partnerships, Product, and Clinical teams.\nWhat You’ll Do\nTraining Delivery & Facilitation\nLead live virtual and onsite training sessions across clinical and operational user groups\nDeliver role-based enablement that drives proficiency and reinforces best practices\nFacilitate hands-on product walkthroughs, Q&A sessions, and office hours\nOwn go-live training execution to ensure customer readiness and successful launches\nCurriculum & Content Development\nCreate engaging training materials including decks, quick-start guides, videos, e-learning modules, and workflow job aids\nCustomize training based on clinical workflows, customer use cases, and user roles\nPartner with Product and Product Marketing to keep training content aligned with product releases\nCustomer Readiness & Adoption\nServe as a product expert across Latent’s features, workflows, and applied use cases\nAssess customer training needs and recommend the right mix of live and asynchronous learning\nCollect feedback and iterate on training programs to continuously improve quality and impact\nSupport adoption goals by reinforcing key behaviors and success metrics post-implementation\nCross-Functional Collaboration\nPartner with Implementation and Account Management to align training with customer goals\nShare frontline insights to inform product improvements and enablement strategy\nCollaborate with Clinical and Technical teams to ensure training is accurate, compliant, and healthcare-grade\nWhat You Bring\nExperience\n3–6+ years in customer enablement, training, or education within SaaS, healthcare technology, digital health, or clinical operations\nExperience training clinicians or healthcare operational users strongly preferred\nBackground in implementation, customer success, or clinical education is a plus\nSkills\nExceptional facilitator who can engage audiences with clarity, confidence, and empathy\nStrong instructional design and curriculum development capabilities\nAbility to simplify complex AI-driven workflows into intuitive experiences\nExcellent communication and storytelling skills\nComfortable operating in a fast-paced startup environment\nMindset\nDeeply customer-centric with a passion for helping others succeed\nOwnership-driven with a bias toward action\nThrive in ambiguity and adapt quickly\nMotivated by improving healthcare at scale\nWhy Latent Health\nMission-driven team tackling one of healthcare’s biggest challenges\nHigh-ownership culture with meaningful growth opportunities\nCompetitive compensation, equity, and benefits\nWork alongside leading experts in AI, healthcare, and product innovation","company":"Latent","rawCompany":"latent","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:01:24.815Z","occupations":[{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"25-9031.00","title":"Instructional Coordinators","slug":"instructional-coordinators"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"611420","title":"Computer Training","slug":"computer-training"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Enablement Trainer","description":"About Latent Health\nLatent Health is building the AI nervous system for healthcare. Our platform powers faster clinical workflows, reduces administrative burden, and unlocks operational and financial performance for health systems through safe, explainable, and scalable applied LLM technology.\nWe partner with leading hospital systems to deliver better patient outcomes with less friction — returning valuable time back to clinicians, care teams, and operational leaders.\nWe’re a fast-growing Series B company backed by world-class investors. If you thrive in ambiguity, move fast, and care deeply about improving healthcare at scale, you’ll love building at Latent.\nAbout the Role\nAs a Customer Enablement Trainer, you’ll play a critical role in activating customers and accelerating time-to-value. You’ll design and deliver impactful training experiences that translate Latent’s AI-powered platform into intuitive, real-world clinical and operational workflows.\nYou’ll work directly with clinicians, pharmacists, operational leaders, and IT teams — helping them confidently adopt Latent and drive measurable outcomes. This role sits at the intersection of product, implementation, and customer success, partnering closely with Implementation, Account Management, Sales/Partnerships, Product, and Clinical teams.\nWhat You’ll Do\nTraining Delivery & Facilitation\nLead live virtual and onsite training sessions across clinical and operational user groups\nDeliver role-based enablement that drives proficiency and reinforces best practices\nFacilitate hands-on product walkthroughs, Q&A sessions, and office hours\nOwn go-live training execution to ensure customer readiness and successful launches\nCurriculum & Content Development\nCreate engaging training materials including decks, quick-start guides, videos, e-learning modules, and workflow job aids\nCustomize training based on clinical workflows, customer use cases, and user roles\nPartner with Product and Product Marketing to keep training content aligned with product releases\nCustomer Readiness & Adoption\nServe as a product expert across Latent’s features, workflows, and applied use cases\nAssess customer training needs and recommend the right mix of live and asynchronous learning\nCollect feedback and iterate on training programs to continuously improve quality and impact\nSupport adoption goals by reinforcing key behaviors and success metrics post-implementation\nCross-Functional Collaboration\nPartner with Implementation and Account Management to align training with customer goals\nShare frontline insights to inform product improvements and enablement strategy\nCollaborate with Clinical and Technical teams to ensure training is accurate, compliant, and healthcare-grade\nWhat You Bring\nExperience\n3–6+ years in customer enablement, training, or education within SaaS, healthcare technology, digital health, or clinical operations\nExperience training clinicians or healthcare operational users strongly preferred\nBackground in implementation, customer success, or clinical education is a plus\nSkills\nExceptional facilitator who can engage audiences with clarity, confidence, and empathy\nStrong instructional design and curriculum development capabilities\nAbility to simplify complex AI-driven workflows into intuitive experiences\nExcellent communication and storytelling skills\nComfortable operating in a fast-paced startup environment\nMindset\nDeeply customer-centric with a passion for helping others succeed\nOwnership-driven with a bias toward action\nThrive in ambiguity and adapt quickly\nMotivated by improving healthcare at scale\nWhy Latent Health\nMission-driven team tackling one of healthcare’s biggest challenges\nHigh-ownership culture with meaningful growth opportunities\nCompetitive compensation, equity, and benefits\nWork alongside leading experts in AI, healthcare, and product innovation","datePosted":"2026-04-14T11:01:24.815Z","dateModified":"2026-04-14T11:01:24.815Z","hiringOrganization":{"@type":"Organization","name":"Latent","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"41e92f4e9d57b427f4f4e0e5"},"url":"https://jobsearcher.com/jobs/41e92f4e9d57b427f4f4e0e5"}}