{"schemaVersion":"jobsearcher.job.v1","id":"41cf52fb94344182ff40cfd4","url":"https://jobsearcher.com/jobs/41cf52fb94344182ff40cfd4","canonicalUrl":"https://jobsearcher.com/jobs/41cf52fb94344182ff40cfd4","title":"Technical Support Engineer 4","description":"About Mattson\n\nCompany: Mattson Technology, Inc., a 38-year Silicon Valley company, designs, manufactures, markets, and globally supports plasma and rapid thermal processing equipment to fabricate integrated circuits for the global semiconductor industry.\n\nMattson Technology, Inc. offers processing equipment that utilizes innovative technologies to deliver advanced processing capabilities and high productivity for the fabrication of current and next-generation integrated circuits. Our equipment and technologies are used by leading memory and logic, analog /power device manufacturers worldwide. Innovations from Mattson Technology in Atomic Surface Engineering address the most critical logic and memory manufacturing challenges.\n\nIn May 2016, Mattson Technology was acquired by Beijing’s E-Town Capital. Our new investor’s vision is that Mattson Technology, with its Silicon Valley DNA, will continue to operate as a global, market-driven technology provider serving worldwide semiconductor manufacturing customers. In July, 2025, the company successfully listed in Shanghai’s STAR Exchange. As the external trade compliance environment evolves, Mattson Technology now operates independently from the parent company in product, business, and operations, serving customers outside of China.\nAbout the Role\n\nThis opening is for a Technical Support Engineer position based in Fremont, California. Candidates performance will be subject to peer review.\n\nKey Responsibilities:\nInterface with engineering departments\nParticipates in product review meetings\nReview of product release notes\nPlan all TS related tasks via Product Group roadmap or schedule\nIdentify tool reliability needs and participate and drive reliability improvement program within the department\nDrive system data collection and provide monthly report\nCollaborate with relevant product changes, improvement, and releases including ECR and CIP\nDrive warranty costs control\nMeasure cost of warranty in terms of dollar and labor hours\nConduct regular warranty meetings and provides meeting minutes\nInitiate appropriate actions to ensure continuous improvement of tool warranty\nCollect warranty data and report metrics to management\nWork with field and Division to manage escalations for tools under warranty from beginning to end\nInvolved in weekly communication and conference calls with field personnel and drives action items to closure\nParticipate in CAI and CREQ review board meeting\nCoordinate CES for skills readiness and prevent installation delay\nCan represent his/her manager in customer meetings and report customer feedback.\nIdentifies possible technical problems for tools\nIdentifies parts list and parts usage for tools\nOther duties as assigned\n\nRequirements:\nTwo+ years of experience in Systems Engineering\nBachelor’s degree in an engineering field (Mechanical, Electrical, Chemical) or physical science (Physics, Chemistry)\nAdvanced degree in Mechanical, Electrical, Chemical or physical science (Physics, Chemistry) preferred\nExperience optimizing a product from prototype to a reliable, manufacturable product\nExperience in the design or final test of semiconductor plasma chambers\nHands-on engineering skills, e.g. using common lab tools such as an oscilloscope and troubleshooting complex equipment, system, instrument, or device\nStrong verbal and written communication skills\nProject management skills\n\nEqual Opportunity Employer\nMattson Inc. is proud to be an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.","company":"Mattson Technology","rawCompany":"mattson technology","city":"Fremont","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-22T02:02:30.445Z","occupations":[{"code":"17-2199.00","title":"Engineers, All Other","slug":"engineers-all-other"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"}],"industries":[{"code":"334513","title":"Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables","slug":"instruments-and-related-products-manufacturing-for-measuring-displaying-and-controlling-industrial-process-variables"},{"code":"334519","title":"Other Measuring and Controlling Device Manufacturing","slug":"other-measuring-and-controlling-device-manufacturing"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer 4","description":"About Mattson\n\nCompany: Mattson Technology, Inc., a 38-year Silicon Valley company, designs, manufactures, markets, and globally supports plasma and rapid thermal processing equipment to fabricate integrated circuits for the global semiconductor industry.\n\nMattson Technology, Inc. offers processing equipment that utilizes innovative technologies to deliver advanced processing capabilities and high productivity for the fabrication of current and next-generation integrated circuits. Our equipment and technologies are used by leading memory and logic, analog /power device manufacturers worldwide. Innovations from Mattson Technology in Atomic Surface Engineering address the most critical logic and memory manufacturing challenges.\n\nIn May 2016, Mattson Technology was acquired by Beijing’s E-Town Capital. Our new investor’s vision is that Mattson Technology, with its Silicon Valley DNA, will continue to operate as a global, market-driven technology provider serving worldwide semiconductor manufacturing customers. In July, 2025, the company successfully listed in Shanghai’s STAR Exchange. As the external trade compliance environment evolves, Mattson Technology now operates independently from the parent company in product, business, and operations, serving customers outside of China.\nAbout the Role\n\nThis opening is for a Technical Support Engineer position based in Fremont, California. Candidates performance will be subject to peer review.\n\nKey Responsibilities:\nInterface with engineering departments\nParticipates in product review meetings\nReview of product release notes\nPlan all TS related tasks via Product Group roadmap or schedule\nIdentify tool reliability needs and participate and drive reliability improvement program within the department\nDrive system data collection and provide monthly report\nCollaborate with relevant product changes, improvement, and releases including ECR and CIP\nDrive warranty costs control\nMeasure cost of warranty in terms of dollar and labor hours\nConduct regular warranty meetings and provides meeting minutes\nInitiate appropriate actions to ensure continuous improvement of tool warranty\nCollect warranty data and report metrics to management\nWork with field and Division to manage escalations for tools under warranty from beginning to end\nInvolved in weekly communication and conference calls with field personnel and drives action items to closure\nParticipate in CAI and CREQ review board meeting\nCoordinate CES for skills readiness and prevent installation delay\nCan represent his/her manager in customer meetings and report customer feedback.\nIdentifies possible technical problems for tools\nIdentifies parts list and parts usage for tools\nOther duties as assigned\n\nRequirements:\nTwo+ years of experience in Systems Engineering\nBachelor’s degree in an engineering field (Mechanical, Electrical, Chemical) or physical science (Physics, Chemistry)\nAdvanced degree in Mechanical, Electrical, Chemical or physical science (Physics, Chemistry) preferred\nExperience optimizing a product from prototype to a reliable, manufacturable product\nExperience in the design or final test of semiconductor plasma chambers\nHands-on engineering skills, e.g. using common lab tools such as an oscilloscope and troubleshooting complex equipment, system, instrument, or device\nStrong verbal and written communication skills\nProject management skills\n\nEqual Opportunity Employer\nMattson Inc. is proud to be an Equal Opportunity Employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.","datePosted":"2026-07-22T02:02:30.445Z","dateModified":"2026-07-22T02:02:30.445Z","hiringOrganization":{"@type":"Organization","name":"Mattson Technology","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fremont","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"41cf52fb94344182ff40cfd4"},"url":"https://jobsearcher.com/jobs/41cf52fb94344182ff40cfd4"}}