{"schemaVersion":"jobsearcher.job.v1","id":"413f14359e06ae46e07db8f0","url":"https://jobsearcher.com/jobs/413f14359e06ae46e07db8f0","canonicalUrl":"https://jobsearcher.com/jobs/413f14359e06ae46e07db8f0","title":"Systems Engineer (Level 2)","description":"Position – Systems Engineer (Level 2)Company: Tech GuardianStatus: Full TimeInitial Compensation: $29.08 – $34.51/hour (based on experience and certifications); plus travel and a significant bonus structureCompany DescriptionTech Guardian is a Managed Service Provider (MSP) that has been in business for over 19 years. We are an award-winning IT company rated in the top 5% in USA, with expertise across all IT environments. Our office is located in Lake Elsinore and we serve small and medium businesses throughout the Inland Empire. Tech Guardian provides something different than what is traditionally done in the IT space. We provide proactive IT services, not break/fix, so our techs are responsible for engineering system solutions to protect customers from downtime. Our business is steadily growing and we need engineers and technicians with a strong desire to grow with our company and be a team player. Tech Guardian values its employees and invests in their long-term growth. We expect our technicians to advance and grow in the company by certifying in a range of products and we compensate with pay raises with each certification. We provide paid technical training each week and we reimburse the cost of each passed certification. Every team member becomes a part of the Tech Guardian family and we frequently have team activities to maintain strong working relationships. Our employees work for Tech Guardian because they enjoy the atmosphere, the camaraderie and the challenge of solving new problems each day.ObjectiveTech Guardian is seeking a strong Level 2 Systems Engineer. A Level 2 Tech is the first escalation point for helpdesk and they resolve complex issues that are beyond the skill level of Level 1 Techs. They focus on proactive support, maintenance, systems administration and network administration. They work on high level projects and deploy all core Microsoft Server technologies. They work in our network operations center in Lake Elsinore and they work on-site at our clients’ facilities (within 30 miles of our office). They work directly with clients on-site and remotely to troubleshoot problems and plan projects. Therefore, Techs must have reliable transportation, exceptional customer services skills and look and act professional. In addition, they train and direct lower level Techs.ResponsibilitiesResolve escalated tickets and escalate to Level-3 if necessaryAssist helpdesk and field techs with overflow ticketsTest and maintain all client backups and BDR complianceProactively design solutions for a better client experienceImplement & troubleshoot Microsoft server environmentsSecure data networks using industry best practicesCustomize complex Group PoliciesDesign and setup TCP/IP networks including RDP, DNS, DHCP, WINS, and VPNImplement and configure Active DirectoryBuild and configure IBM/Dell/HP server equipmentSetup and implement virtual environments using HyperV/VMwareDesign, setup and implement Exchange 2016/2019/M365Configure and troubleshoot switches, routers and firewallsInstall equipment and application softwareTroubleshoot and repair hardwarePlan, structure and implement migrations and other projects while directing lower level techsWork with senior level techs on large migrations and other tasksFully document all procedures and tasks and create documentation for lower level techsRequired SkillsPrevious experience working for an MSP desiredExperience with PSA/Ticketing System and RMM toolsA service oriented attitude – you do what it takes to get the job done correctlyHave the ability to manage multiple projects simultaneously with minimum oversightBe eager to learn, pick up new technologies and be proficient in a short timeWorking knowledge of a broad range of technologiesBe a team player, avoid complaining and motivated to advance and growHave a teachable and positive attitude at all timesMeticulous – you have a fine eye for detailsResourceful Problem Solver – you always find a way to make it workConvey confidence while building rapport with clientsReliable, trustworthy and honestArticulate – you can communicate professionally over the phone, in person and in writingAbility to communicate technical information to non-technical peopleSkilled at organizing resources and establishing prioritiesAbility to work under pressure and manage stressAbout You4+ Years Help Desk / Field Tech ExperienceSystems Admin ExperienceDegree in a related field preferredDesired Certs: A+, Network+, Security+, MCSA, CCNA, CISSPAbout The JobOccasionally visiting client sites (within 30 miles of our office)$29.08 – $34.51 / hour (based on experience and certifications); plus travel and significant bonusesCompetitive benefits package available after 90 daysTypical shift: 8am – 5pm (or 7am to 4pm) M-F with some evenings and weekends (on a rotational basis)Must be able to pass a drug testPrincipals only. Recruiters please don’t contact this job poster.Please, no phone calls about this job!Occasionally lift and/or move up to 50 poundsFrequently bend, lift, stand and crawl under desksAccess to top tier training materials and certificationsLearn and apply IT best-practicesApply NowApply using the form below. After your application and resume is reviewed you’ll be emailed a link to take a series of tests to ensure you are qualified.Step 1 of 7 - Personal14%PhoneThis field is for validation purposes and should be left unchanged.Personal InformationName*First LastEmail*Phone*Address InformationAddress*Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP CodeEmergency Contact InformationContact Name*Contact Phone*Employment InformationPosition Applying For*Desired Wage (within the range the position pays)*Availability*Please specify your availability, i.e. days, evenings, weekends, part-time, full-time etc.Can you speak spanish?*YesNoAre You Presently Employed?*YesNoDo you have reliable transportation?*YesNoAre you legally able to be employed in the US?*YesNoHave you ever been terminated from a job?*YesNoIf So, ExplainGeneral InformationHave you ever worked in sales?*YesNoIf so, where?Have you ever worked in customer service?*YesNoIf so, where?How did you find out about this position?*ZipRecruiterFriendCraigslistSocial MediaOtherIf Other (from above): How did you find out about this position?Please describe any knowledge, skills, certifications and/or experience you have in the Information Technology (IT) industry.*Be as specific as possible, we review the answer to this question carefully.Have you worked for an MSP (Managed Service Provider) before?*YesNoBesides MSP's, have you worked for an IT Service Provider before?*YesNoEducation InformationHigh SchoolName of School*City*State*Years Completed*Did You Graduate?*YesNoCollegeName of SchoolCityStateYears CompletedDid You Graduate?YesNoCourse of StudyTrade or Business SchoolName of SchoolCityStateYears CompletedDid You Graduate?YesNoCourse of StudyEmployment History (newest first)Employment Entry 1Employer*Address*City*State*Phone*Start Date*End Date*Job Title*Supervisor*May We Contact?*YesNoDescription of Work*Reason for Leaving (or wanting to leave)*Employment Entry 2EmployerAddressCityStatePhoneStart DateEnd DateJob TitleSupervisorMay We Contact?YesNoDescription of WorkReason for LeavingEmployment Entry 3EmployerAddressCityStatePhoneStart DateEnd DateJob TitleSupervisorMay We Contact?YesNoDescription of WorkReason for LeavingReferencesReference 1Name*Phone*Best Time to Call*Relationship*Reference 2NamePhoneBest Time to CallRelationshipReference 3NamePhoneBest Time to CallRelationshipEssay QuestionsWhat do you consider the 5 most important features in a job?*Describe a situation when you received or provided excellent customer service.*Describe the hardest thing you've done at a job or in general, why you did it and how you felt about it.*Describe a conflict situation at a job and how you resolved it.*Your ResumeCover Letter / NoteDon't skip this question, tell us why you want to work for Tech Guardian.Attach Your Resume (.txt,.doc,.docx,.pdf)*Accepted file types: txt, doc, docx, pdf, Max. file size: 32 MB.Please ReadIn exchange for the consideration of my job application by Tech Guardian, I agree that:Neither the acceptance of this application nor the subsequent entry into any type of employment relationship, either in the position applied for or any other position shall serve to create an actual or implied contract of employment, or to confer any right to remain an employee of Tech Guardian, or otherwise to change in any respect the employment-at-will relationship between it and the undersigned. I understand and agree that if hired, my employment will be on an ‘at will’ basis and such employment is for no definite period of time. I understand and agree that my employment can be terminated with or without cause, and with or without notice at any time regardless of the date or payment of my wages or salary. If employed, I also understand that Tech Guardian may unilaterally change or revise their benefits, policies and procedures and such changes may include reduction in benefits.I authorize investigation of all statements contained in this application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without any previous notice. I hereby give Tech Guardian permission to contact schools, previous employers (unless otherwise indicated), references, and others, and hereby release Tech Guardian from any liability as a result of such contract.I understand that if employed by Tech Guardian, there will be probationary for a period of 90 days, and further that at any time during the probationary period or thereafter, my employment relation with Tech Guardian is terminable at will for any reason by either party.Thank you for completing this application form and for your interest in our business.Signature (please type your name)*Date*MM slash DD slash YYYYDo you agree with the above information?*YesNoΔGet Started With A Free Consultation TodayWith a full suite of cutting edge IT solutions, we know we can help your company grow. What’s more important to us is our clients and we’re ready to prove it to you. Contact us today to start a conversation and find out how.Call: 951-319-4080 Get Started","company":"Tech Guardian","rawCompany":"tech guardian","city":"Pine Level","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-07-23T13:23:15.313Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Systems Engineer (Level 2)","description":"Position – Systems Engineer (Level 2)Company: Tech GuardianStatus: Full TimeInitial Compensation: $29.08 – $34.51/hour (based on experience and certifications); plus travel and a significant bonus structureCompany DescriptionTech Guardian is a Managed Service Provider (MSP) that has been in business for over 19 years. We are an award-winning IT company rated in the top 5% in USA, with expertise across all IT environments. Our office is located in Lake Elsinore and we serve small and medium businesses throughout the Inland Empire. Tech Guardian provides something different than what is traditionally done in the IT space. We provide proactive IT services, not break/fix, so our techs are responsible for engineering system solutions to protect customers from downtime. Our business is steadily growing and we need engineers and technicians with a strong desire to grow with our company and be a team player. Tech Guardian values its employees and invests in their long-term growth. We expect our technicians to advance and grow in the company by certifying in a range of products and we compensate with pay raises with each certification. We provide paid technical training each week and we reimburse the cost of each passed certification. Every team member becomes a part of the Tech Guardian family and we frequently have team activities to maintain strong working relationships. Our employees work for Tech Guardian because they enjoy the atmosphere, the camaraderie and the challenge of solving new problems each day.ObjectiveTech Guardian is seeking a strong Level 2 Systems Engineer. A Level 2 Tech is the first escalation point for helpdesk and they resolve complex issues that are beyond the skill level of Level 1 Techs. They focus on proactive support, maintenance, systems administration and network administration. They work on high level projects and deploy all core Microsoft Server technologies. They work in our network operations center in Lake Elsinore and they work on-site at our clients’ facilities (within 30 miles of our office). They work directly with clients on-site and remotely to troubleshoot problems and plan projects. Therefore, Techs must have reliable transportation, exceptional customer services skills and look and act professional. In addition, they train and direct lower level Techs.ResponsibilitiesResolve escalated tickets and escalate to Level-3 if necessaryAssist helpdesk and field techs with overflow ticketsTest and maintain all client backups and BDR complianceProactively design solutions for a better client experienceImplement & troubleshoot Microsoft server environmentsSecure data networks using industry best practicesCustomize complex Group PoliciesDesign and setup TCP/IP networks including RDP, DNS, DHCP, WINS, and VPNImplement and configure Active DirectoryBuild and configure IBM/Dell/HP server equipmentSetup and implement virtual environments using HyperV/VMwareDesign, setup and implement Exchange 2016/2019/M365Configure and troubleshoot switches, routers and firewallsInstall equipment and application softwareTroubleshoot and repair hardwarePlan, structure and implement migrations and other projects while directing lower level techsWork with senior level techs on large migrations and other tasksFully document all procedures and tasks and create documentation for lower level techsRequired SkillsPrevious experience working for an MSP desiredExperience with PSA/Ticketing System and RMM toolsA service oriented attitude – you do what it takes to get the job done correctlyHave the ability to manage multiple projects simultaneously with minimum oversightBe eager to learn, pick up new technologies and be proficient in a short timeWorking knowledge of a broad range of technologiesBe a team player, avoid complaining and motivated to advance and growHave a teachable and positive attitude at all timesMeticulous – you have a fine eye for detailsResourceful Problem Solver – you always find a way to make it workConvey confidence while building rapport with clientsReliable, trustworthy and honestArticulate – you can communicate professionally over the phone, in person and in writingAbility to communicate technical information to non-technical peopleSkilled at organizing resources and establishing prioritiesAbility to work under pressure and manage stressAbout You4+ Years Help Desk / Field Tech ExperienceSystems Admin ExperienceDegree in a related field preferredDesired Certs: A+, Network+, Security+, MCSA, CCNA, CISSPAbout The JobOccasionally visiting client sites (within 30 miles of our office)$29.08 – $34.51 / hour (based on experience and certifications); plus travel and significant bonusesCompetitive benefits package available after 90 daysTypical shift: 8am – 5pm (or 7am to 4pm) M-F with some evenings and weekends (on a rotational basis)Must be able to pass a drug testPrincipals only. Recruiters please don’t contact this job poster.Please, no phone calls about this job!Occasionally lift and/or move up to 50 poundsFrequently bend, lift, stand and crawl under desksAccess to top tier training materials and certificationsLearn and apply IT best-practicesApply NowApply using the form below. After your application and resume is reviewed you’ll be emailed a link to take a series of tests to ensure you are qualified.Step 1 of 7 - Personal14%PhoneThis field is for validation purposes and should be left unchanged.Personal InformationName*First LastEmail*Phone*Address InformationAddress*Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP CodeEmergency Contact InformationContact Name*Contact Phone*Employment InformationPosition Applying For*Desired Wage (within the range the position pays)*Availability*Please specify your availability, i.e. days, evenings, weekends, part-time, full-time etc.Can you speak spanish?*YesNoAre You Presently Employed?*YesNoDo you have reliable transportation?*YesNoAre you legally able to be employed in the US?*YesNoHave you ever been terminated from a job?*YesNoIf So, ExplainGeneral InformationHave you ever worked in sales?*YesNoIf so, where?Have you ever worked in customer service?*YesNoIf so, where?How did you find out about this position?*ZipRecruiterFriendCraigslistSocial MediaOtherIf Other (from above): How did you find out about this position?Please describe any knowledge, skills, certifications and/or experience you have in the Information Technology (IT) industry.*Be as specific as possible, we review the answer to this question carefully.Have you worked for an MSP (Managed Service Provider) before?*YesNoBesides MSP's, have you worked for an IT Service Provider before?*YesNoEducation InformationHigh SchoolName of School*City*State*Years Completed*Did You Graduate?*YesNoCollegeName of SchoolCityStateYears CompletedDid You Graduate?YesNoCourse of StudyTrade or Business SchoolName of SchoolCityStateYears CompletedDid You Graduate?YesNoCourse of StudyEmployment History (newest first)Employment Entry 1Employer*Address*City*State*Phone*Start Date*End Date*Job Title*Supervisor*May We Contact?*YesNoDescription of Work*Reason for Leaving (or wanting to leave)*Employment Entry 2EmployerAddressCityStatePhoneStart DateEnd DateJob TitleSupervisorMay We Contact?YesNoDescription of WorkReason for LeavingEmployment Entry 3EmployerAddressCityStatePhoneStart DateEnd DateJob TitleSupervisorMay We Contact?YesNoDescription of WorkReason for LeavingReferencesReference 1Name*Phone*Best Time to Call*Relationship*Reference 2NamePhoneBest Time to CallRelationshipReference 3NamePhoneBest Time to CallRelationshipEssay QuestionsWhat do you consider the 5 most important features in a job?*Describe a situation when you received or provided excellent customer service.*Describe the hardest thing you've done at a job or in general, why you did it and how you felt about it.*Describe a conflict situation at a job and how you resolved it.*Your ResumeCover Letter / NoteDon't skip this question, tell us why you want to work for Tech Guardian.Attach Your Resume (.txt,.doc,.docx,.pdf)*Accepted file types: txt, doc, docx, pdf, Max. file size: 32 MB.Please ReadIn exchange for the consideration of my job application by Tech Guardian, I agree that:Neither the acceptance of this application nor the subsequent entry into any type of employment relationship, either in the position applied for or any other position shall serve to create an actual or implied contract of employment, or to confer any right to remain an employee of Tech Guardian, or otherwise to change in any respect the employment-at-will relationship between it and the undersigned. I understand and agree that if hired, my employment will be on an ‘at will’ basis and such employment is for no definite period of time. I understand and agree that my employment can be terminated with or without cause, and with or without notice at any time regardless of the date or payment of my wages or salary. If employed, I also understand that Tech Guardian may unilaterally change or revise their benefits, policies and procedures and such changes may include reduction in benefits.I authorize investigation of all statements contained in this application. I understand that the misrepresentation or omission of facts called for is cause for dismissal at any time without any previous notice. I hereby give Tech Guardian permission to contact schools, previous employers (unless otherwise indicated), references, and others, and hereby release Tech Guardian from any liability as a result of such contract.I understand that if employed by Tech Guardian, there will be probationary for a period of 90 days, and further that at any time during the probationary period or thereafter, my employment relation with Tech Guardian is terminable at will for any reason by either party.Thank you for completing this application form and for your interest in our business.Signature (please type your name)*Date*MM slash DD slash YYYYDo you agree with the above information?*YesNoΔGet Started With A Free Consultation TodayWith a full suite of cutting edge IT solutions, we know we can help your company grow. What’s more important to us is our clients and we’re ready to prove it to you. Contact us today to start a conversation and find out how.Call: 951-319-4080 Get Started","datePosted":"2026-07-23T13:23:15.313Z","dateModified":"2026-07-23T13:23:15.313Z","hiringOrganization":{"@type":"Organization","name":"Tech Guardian","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pine Level","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"413f14359e06ae46e07db8f0"},"url":"https://jobsearcher.com/jobs/413f14359e06ae46e07db8f0"}}