MedSpa Receptionist and Phone operator
PureMD is a full service MedSpa seeking Receptionist/ Phone Coordinator at our West Chester location. This position is responsible for all aspects of scheduling duties including inbound and outbound calls, greeting clients; documenting account activity; and updating follow up procedure schedules. The successful candidate will provide the highest level of customer service to all clients.
Key Responsibilities:
Customer Service via phone (in-bound and outbound calls) and in person
Scheduling appointments
Check in /out patients
Optimize and maximize the schedule book
Introduce visitors to the appropriate personnel that will assist with their concerns.
Check client charts and invoices for compliancy.
Maintain inventory of all front and back office supplies
Check email and take action accordingly
Billing reconciliation
Run daily reports and follow up
Fill and check deposit slips for all received cash and checks
Assist providers when needed
Work with team for solving problems effectively
Schedule: 3 days per week
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Use of the telephone, headphone, computer and other related instruments or devices
Vision and hearing acuity
Ability to lift up to 25 pounds
Key Skills/Qualifications:
Must be proficient with MS Office, including Excel
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Ability to add, subtract, multiply and divide
Ability to carry out instructions furnished in written, oral, or diagram form.
Ability to problem solve.
Benefits for full time roles:
Health insurance401(k)
Dental insurance
Vision insurance
Paid time off
Employee discount
Disability insurance
Life insurance
Opportunities for advancement
Paid training
Great attitude and positive focus required. Please reply with resume for immediate and confidential consideration.
Bonus opportunities
Experience: Medical/Spa/Salon: 1 year (Preferred)
Job Type: Part-time
Expected hours: 25 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Ability to Relocate:
West Chester, OH 45069: Relocate before starting work (Required)
Work Location: In person