{"schemaVersion":"jobsearcher.job.v1","id":"40f5d5d1f2f9d8a3e3b9f4d2","url":"https://jobsearcher.com/jobs/40f5d5d1f2f9d8a3e3b9f4d2","canonicalUrl":"https://jobsearcher.com/jobs/40f5d5d1f2f9d8a3e3b9f4d2","title":"Account Manager","description":"Job Description\n\nPosition Title: Account Manager (Payroll)Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Location: In-officeReports to: Lead Account ManagerEmployment Type: Full-TimeAbout ComployComploy delivers customized payroll and HR solutions designed to fit the unique needs of every business, never forcing clients into one-size-fits-all packages. Our fully in-house team brings together expertise across payroll, HR compliance, benefits, insurance, and PEO/ASO services, ensuring seamless, coordinated support. We focus on simplifying people operations, strengthening compliance, and acting as a true partner invested in each client's long-term success.Position OverviewWe are looking for an experienced and detail-oriented Account Manager to join our team. This role is designed for a professional who thrives in a multi-client environment and serves as a trusted, client-facing partner, owning day to day payroll execution while also managing ongoing client relationships.In this role, you will ensure payrolls are processed accurately and on time, maintain compliance with federal, state, and local payroll regulations, and proactively support client stakeholders through clear communication, issue resolution, and strategic guidance. You won't just be pushing buttons; you'll be a vital partner to our clients, ensuring their employees are paid accurately and on time while strengthening the overall client experience.Key ResponsibilitiesProcess full-cycle payroll for multiple client companies in iSolvedServe as the primary point of contact for client stakeholders regarding payroll inquiries, reporting, and troubleshootingAudit payroll data for accuracy including wage garnishments, tax jurisdictions, and benefit deductions.Build and maintain strong client relationships by acting as a consultative, responsive day-to-day partnerManage a client portfolio by coordinating priorities, timelines, and deliverables across multiple accountsLead client onboarding and transitions (as applicable), including discovery, expectation setting, documentation, and coordination with internal teamsProactively identify client risks, recurring issues, and improvement opportunities; communicate recommendations and drive solutions to resolutionFacilitate regular client touchpoints (e.g., check-ins, quarterly business reviews) to review service performance, changes, and upcoming needsPartner with internal teams (payroll, HR compliance, benefits, insurance, PEO/ASO) to ensure seamless, coordinated support for clientsSupport account retention through excellent service, issue escalation/management, and timely follow-through; identify opportunities to expand services in alignment with client needs (in partnership with leadership/sales)Required Qualifications xhyhwjd 2-3 years of hands-on payroll processing experience, preferably in a PEO, HRO, or multi-client environmentStrong working knowledge of federal and multi-state payroll tax regulationsHigh level of accuracy and attention to detail with strong organizational and time management skillsAbility to manage multiple client payrolls simultaneously under tight deadlinesDemonstrated ability to own client communication end-to-end, balancing responsiveness with clear expectations and timelinesComfort navigating client conversations, including explaining complex payroll topics to non-technical stakeholdersExcellent written and verbal communication skills with a professional, client-service orientationPreferred QualificationsDemonstrated proficiency with iSolved payroll softwareThrives in a fast-paced environment and manages shifting priorities with composure","company":"Comploy","rawCompany":"comploy","city":"Brighton","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-06-03T02:18:01.590Z","occupations":[{"code":"43-3051.00","title":"Payroll and Timekeeping Clerks","slug":"payroll-and-timekeeping-clerks"},{"code":"43-3031.00","title":"Bookkeeping, Accounting, and Auditing Clerks","slug":"bookkeeping-accounting-and-auditing-clerks"},{"code":"13-2011.00","title":"Accountants and Auditors","slug":"accountants-and-auditors"}],"industries":[{"code":"541214","title":"Payroll Services","slug":"payroll-services"},{"code":"541219","title":"Other Accounting Services","slug":"other-accounting-services"},{"code":"561330","title":"Professional Employer Organizations","slug":"professional-employer-organizations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Account Manager","description":"Job Description\n\nPosition Title: Account Manager (Payroll)Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Location: In-officeReports to: Lead Account ManagerEmployment Type: Full-TimeAbout ComployComploy delivers customized payroll and HR solutions designed to fit the unique needs of every business, never forcing clients into one-size-fits-all packages. Our fully in-house team brings together expertise across payroll, HR compliance, benefits, insurance, and PEO/ASO services, ensuring seamless, coordinated support. We focus on simplifying people operations, strengthening compliance, and acting as a true partner invested in each client's long-term success.Position OverviewWe are looking for an experienced and detail-oriented Account Manager to join our team. This role is designed for a professional who thrives in a multi-client environment and serves as a trusted, client-facing partner, owning day to day payroll execution while also managing ongoing client relationships.In this role, you will ensure payrolls are processed accurately and on time, maintain compliance with federal, state, and local payroll regulations, and proactively support client stakeholders through clear communication, issue resolution, and strategic guidance. You won't just be pushing buttons; you'll be a vital partner to our clients, ensuring their employees are paid accurately and on time while strengthening the overall client experience.Key ResponsibilitiesProcess full-cycle payroll for multiple client companies in iSolvedServe as the primary point of contact for client stakeholders regarding payroll inquiries, reporting, and troubleshootingAudit payroll data for accuracy including wage garnishments, tax jurisdictions, and benefit deductions.Build and maintain strong client relationships by acting as a consultative, responsive day-to-day partnerManage a client portfolio by coordinating priorities, timelines, and deliverables across multiple accountsLead client onboarding and transitions (as applicable), including discovery, expectation setting, documentation, and coordination with internal teamsProactively identify client risks, recurring issues, and improvement opportunities; communicate recommendations and drive solutions to resolutionFacilitate regular client touchpoints (e.g., check-ins, quarterly business reviews) to review service performance, changes, and upcoming needsPartner with internal teams (payroll, HR compliance, benefits, insurance, PEO/ASO) to ensure seamless, coordinated support for clientsSupport account retention through excellent service, issue escalation/management, and timely follow-through; identify opportunities to expand services in alignment with client needs (in partnership with leadership/sales)Required Qualifications xhyhwjd 2-3 years of hands-on payroll processing experience, preferably in a PEO, HRO, or multi-client environmentStrong working knowledge of federal and multi-state payroll tax regulationsHigh level of accuracy and attention to detail with strong organizational and time management skillsAbility to manage multiple client payrolls simultaneously under tight deadlinesDemonstrated ability to own client communication end-to-end, balancing responsiveness with clear expectations and timelinesComfort navigating client conversations, including explaining complex payroll topics to non-technical stakeholdersExcellent written and verbal communication skills with a professional, client-service orientationPreferred QualificationsDemonstrated proficiency with iSolved payroll softwareThrives in a fast-paced environment and manages shifting priorities with composure","datePosted":"2026-06-03T02:18:01.590Z","dateModified":"2026-06-03T02:18:01.590Z","hiringOrganization":{"@type":"Organization","name":"Comploy","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brighton","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"40f5d5d1f2f9d8a3e3b9f4d2"},"url":"https://jobsearcher.com/jobs/40f5d5d1f2f9d8a3e3b9f4d2"}}