Bilingual Operations Supervisor

Operations SupervisorReports To: Plant Manager / Production Manager Location: Treplar Production Facility at 5115 Winchester Ave. Suite 100, Martinsburg, WV Department: Operations Employment Type: Full-Time, Hourly (Non-Exempt) Job Summary The Operations Supervisor is responsible for leading and managing all aspects of production operations during their assigned shift. This role ensures that safety, food quality, productivity, and housekeeping standards are consistently met. The Operations Supervisor plays a key role in the organization to run efficiently and effectively while optimizing processes to meet Treplar's goals. Key ResponsibilitiesProduction & Operations Management Oversee all production lines to ensure on-time and accurate manufacturing of PET trays. Monitor shift KPIs including output, scrap rates, downtime, and labor efficiency. Ensure machines are running effectively and coordinate with Maintenance for repairs or adjustments. Control material flow between extrusion, thermoforming, grinding, and packing departments. Team Leadership & Supervision Supervise production workers, machine operators, packers, material handlers, and utility personnel on shift. Assign tasks and manage labor according to production needs and skillsets. Lead shift startup meetings and communicate daily goals and expectations. Address performance issues, attendance problems, or disciplinary concerns promptly. Provide on-the-floor coaching and support to employees to encourage engagement and accountability. Safety, Food Safety & Compliance Enforce strict adherence to Treplar's safety policies, PPE usage, and safe machine operation. Ensure compliance with food safety standards including GMP, HACCP, and contamination control. Perform regular floor audits and inspections; document and correct any safety or cleanliness concerns. Immediately address unsafe conditions, spills, or equipment hazards. Cleanliness & Housekeeping Ensure all areas including grinding, extrusion, and thermoforming are clean and organized at all times. Hold team members accountable for cleanup during and after their shifts. Coordinate with janitorial or sanitation staff as needed. Maintain a clean and presentable shift for the incoming team at shift handover. Communication & Documentation Complete shift reports, production logs, scrap and downtime records. Communicate shift issues, machine status, or employee concerns clearly to incoming supervisors and management. Participate in supervisor meetings and contribute to continuous improvement discussions. Continuous Improvement Identify process inefficiencies and suggest improvements to reduce waste and boost output. Participate in Kaizen or Lean Manufacturing initiatives. Support and implement changes in procedures, equipment, or product transitions. Training & Development Ensure new employees are properly trained on safety, quality, and operating procedures. Support cross-training of employees to build shift flexibility. Provide regular performance feedback and input for employee evaluations. Key Competencies Leadership & accountability, attention to detail, team coordination, sense of urgency, cleanliness & safety focus, results-driven, conflict resolution, and reliability. Note: This job description is intended to outline the general nature and level of work performed by employees within this position. Other duties may be assigned, and responsibilities may change as the needs of the company evolve. Qualifications Associate's Degree, Bachelor's Degree is a plus Minimum 23 years of leading experience in manufacturing; plastics or food packaging industry strongly preferred. Strong leadership skills with the ability to coach and motivate a team. Solid knowledge of production systems, safety standards, and food-grade manufacturing practices. Strong problem-solving and decision-making skills under pressure. Effective communication skills (oral and written). Proficient with basic computer applications (email, Excel, production software, ERP systems a plus). Being bilingual (English/Spanish or English/Turkish) is a plus. Physical & Working Conditions Must be able to stand and walk for extended periods. Work in a fast-paced production environment with moderate to loud noise levels. May require occasional lifting up to 50 lbs. Use of PPE is required at all times (hearing protection, safety glasses, gloves, etc.).