{"schemaVersion":"jobsearcher.job.v1","id":"404d0f5b30c23e9bcbb5a573","url":"https://jobsearcher.com/jobs/404d0f5b30c23e9bcbb5a573","canonicalUrl":"https://jobsearcher.com/jobs/404d0f5b30c23e9bcbb5a573","title":"Strategy & Program Director","description":"About the role\nThe Program Director is a senior manager in the Group Technology Sourcing organization, working with SVP TS NA and their leadership team – shaping strategy, enabling and tracking program delivery, and ensuring effective governance, knowledge management and employee engagement in the TS NA organization.\n\nAnnual salary range: $150K - $180K USD + Bonus\n\nWhat you'll be doing\nWork as integrator within TS NA organization, partnering across leadership teams to align priorities, coordinate efforts and drive forward TS NA strategy and program of activities by encouraging close cross-organizational collaboration.\nSupport the GTS Business Strategy and Communications Director with ongoing work to align and integrate the European and North American TS businesses, including local stewardship of Group Operating Model and associated processes\nLead priority cross-functional initiatives and drive operational improvements and change projects, as directed by either the Business Strategy and Communications Director or SVP TS NA.\nOwn the end-to-end governance and performance management cycle for SVP TS NA, reporting on program of TS initiatives delivering in support of GTS Three Year Plan for the purposes of tracking progress and benefits realization, including\nto Group Exec via QBR/MBR process\nCollaborate with Group Finance and HR to assist SVP TS NA with financial and workforce planning, reporting and optimization\nSupport the SVP TS NA and their teams with timely, quality engagement with Country Unit Sales, including, but not limited to, information relating to portfolio, services, vendor partner updates and schemes\nDevelop presentations for SVP TS NA for internal, external and partner conferences and meetings, as well as relevant briefing notes for them and their leadership teams (for external and partner events)\nWorking with Partner Alliances NA to lead and support specific business development and marketing initiatives that materially impact our strategic vendor relationships\nIn partnership with aligned communications teams in GTS and Group Development, ensure timely and relevant internal communications updates and events (virtual, in-person and hybrid) are produced and delivered to colleagues in TS NA\nWorking with EA to SVP TS NA, ensure the effectiveness of leadership team meetings, including but not limited to, the development of agendas in line with strategic priorities, recording and tracking progress against actions, and\nidentifying opportunities for learning and collaboration with Country Units, other Service Lines and Business Services and vendor partners / other external organizations\nOther tasks as reasonably requested by the GTS Business Strategy and Communications Director (line manager), SVP TS NA (key stakeholder – dotted line manager) or Chief Commercial Officer (line manager+1)\n\nCritical Success Factors\nSuccess is the design, delivery, and ongoing maintenance of efficient, reliable, and effective GTS platforms.\nSuccessful collaboration / alignment of TS businesses in Europe and North America and ongoing partnership working – with clear evidence of individual role / impact\nClarity of, and adherence to, Group Operating Model for TS in-region and advocacy by respective leadership team\nEvidence of successful cross-functional initiatives delivered by incumbent\nClear reporting cadence and templates in place to enable effective contributions to onward reporting\nPositive feedback from Country Unit Sales, in terms of value and impact of individual and TS NA collectively in region\nQuality, impactful presentations and briefings developed for stakeholders, with positive feedback\nEffective internal comms and employee engagement cadences in place\nTS NA leadership team well enabled and supported by Program Director\n\nWhat you have\nLegally eligible to work in the United States\n8+ years’ experience of working in strategy, general management and/or operations within corporate environment, ideally in IT or wider B2B\nSpecific experience of working as a business manager or equivalent\nProject management qualification(s), e.g. PRINCE2, Agile\nWorked in global or multinational environments previously\nPrevious experience in strategy or consulting role\nProficiency in advanced tools such as Salesforce, Generative AI\nExperience with financial and performance management\nPrevious experience of leading internal communication or working with internal communication teams\nStrong organization, time management and stakeholder engagement skills – credibility in working with senior leaders and delivering through others\nHighly proficient user of core productivity platforms, e.g. Microsoft Office\nExcellent communication and interpersonal skills, both written and verbal\nExperienced in developing impactful presentations for / to senior leadership\nStrategic thinker and facilitator who is hands-on when it comes to execution and detail\nFlexible, resilient and confident in managing multiple competing priorities and projects – bringing structure and accountability to all that you do\nAnalytical thinker with data-driven decision-making abilities\nSound judgement and strategic awareness, proactively identifying opportunities to add value and amplify impact\nTrust-worthy and capable of handling sensitive information confidentially\nWillingness to travel\n\nWhat you can expect\nThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.\n\nAbout us\nComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us","company":"Computacenter","rawCompany":"computacenter","city":"Buffalo Grove","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T17:52:35.766Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"551114","title":"Corporate, Subsidiary, and Regional Managing Offices","slug":"corporate-subsidiary-and-regional-managing-offices"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541618","title":"Other Management Consulting Services","slug":"other-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Strategy & Program Director","description":"About the role\nThe Program Director is a senior manager in the Group Technology Sourcing organization, working with SVP TS NA and their leadership team – shaping strategy, enabling and tracking program delivery, and ensuring effective governance, knowledge management and employee engagement in the TS NA organization.\n\nAnnual salary range: $150K - $180K USD + Bonus\n\nWhat you'll be doing\nWork as integrator within TS NA organization, partnering across leadership teams to align priorities, coordinate efforts and drive forward TS NA strategy and program of activities by encouraging close cross-organizational collaboration.\nSupport the GTS Business Strategy and Communications Director with ongoing work to align and integrate the European and North American TS businesses, including local stewardship of Group Operating Model and associated processes\nLead priority cross-functional initiatives and drive operational improvements and change projects, as directed by either the Business Strategy and Communications Director or SVP TS NA.\nOwn the end-to-end governance and performance management cycle for SVP TS NA, reporting on program of TS initiatives delivering in support of GTS Three Year Plan for the purposes of tracking progress and benefits realization, including\nto Group Exec via QBR/MBR process\nCollaborate with Group Finance and HR to assist SVP TS NA with financial and workforce planning, reporting and optimization\nSupport the SVP TS NA and their teams with timely, quality engagement with Country Unit Sales, including, but not limited to, information relating to portfolio, services, vendor partner updates and schemes\nDevelop presentations for SVP TS NA for internal, external and partner conferences and meetings, as well as relevant briefing notes for them and their leadership teams (for external and partner events)\nWorking with Partner Alliances NA to lead and support specific business development and marketing initiatives that materially impact our strategic vendor relationships\nIn partnership with aligned communications teams in GTS and Group Development, ensure timely and relevant internal communications updates and events (virtual, in-person and hybrid) are produced and delivered to colleagues in TS NA\nWorking with EA to SVP TS NA, ensure the effectiveness of leadership team meetings, including but not limited to, the development of agendas in line with strategic priorities, recording and tracking progress against actions, and\nidentifying opportunities for learning and collaboration with Country Units, other Service Lines and Business Services and vendor partners / other external organizations\nOther tasks as reasonably requested by the GTS Business Strategy and Communications Director (line manager), SVP TS NA (key stakeholder – dotted line manager) or Chief Commercial Officer (line manager+1)\n\nCritical Success Factors\nSuccess is the design, delivery, and ongoing maintenance of efficient, reliable, and effective GTS platforms.\nSuccessful collaboration / alignment of TS businesses in Europe and North America and ongoing partnership working – with clear evidence of individual role / impact\nClarity of, and adherence to, Group Operating Model for TS in-region and advocacy by respective leadership team\nEvidence of successful cross-functional initiatives delivered by incumbent\nClear reporting cadence and templates in place to enable effective contributions to onward reporting\nPositive feedback from Country Unit Sales, in terms of value and impact of individual and TS NA collectively in region\nQuality, impactful presentations and briefings developed for stakeholders, with positive feedback\nEffective internal comms and employee engagement cadences in place\nTS NA leadership team well enabled and supported by Program Director\n\nWhat you have\nLegally eligible to work in the United States\n8+ years’ experience of working in strategy, general management and/or operations within corporate environment, ideally in IT or wider B2B\nSpecific experience of working as a business manager or equivalent\nProject management qualification(s), e.g. PRINCE2, Agile\nWorked in global or multinational environments previously\nPrevious experience in strategy or consulting role\nProficiency in advanced tools such as Salesforce, Generative AI\nExperience with financial and performance management\nPrevious experience of leading internal communication or working with internal communication teams\nStrong organization, time management and stakeholder engagement skills – credibility in working with senior leaders and delivering through others\nHighly proficient user of core productivity platforms, e.g. Microsoft Office\nExcellent communication and interpersonal skills, both written and verbal\nExperienced in developing impactful presentations for / to senior leadership\nStrategic thinker and facilitator who is hands-on when it comes to execution and detail\nFlexible, resilient and confident in managing multiple competing priorities and projects – bringing structure and accountability to all that you do\nAnalytical thinker with data-driven decision-making abilities\nSound judgement and strategic awareness, proactively identifying opportunities to add value and amplify impact\nTrust-worthy and capable of handling sensitive information confidentially\nWillingness to travel\n\nWhat you can expect\nThere’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.\n\nAbout us\nComputacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us","datePosted":"2026-04-12T17:52:35.766Z","dateModified":"2026-04-12T17:52:35.766Z","hiringOrganization":{"@type":"Organization","name":"Computacenter","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buffalo Grove","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"404d0f5b30c23e9bcbb5a573"},"url":"https://jobsearcher.com/jobs/404d0f5b30c23e9bcbb5a573"}}