Training Operations Specialist (Trussville)

Position Summary The Training Operations Specialist owns the execution and day-to-day operational flow of training activities. This role ensures that systems are maintained, tasks are completed, and commitments are followed through with accuracy and consistency. By taking ownership of scheduling, tracking, reporting, and coordination, this position enables Training leadership to focus on program development, strategy, and continuous improvement. This is a high-accountability execution role focused on organization, follow-through, and maintaining operational consistency across the department. Key Responsibilities Operational Execution & Task Management Own the execution and tracking of recurring training tasks Maintain visibility on priorities, deadlines, and follow-ups Ensure work is completed accurately and on time without repeated oversight Scheduling, Planning & Communication Develop and maintain project schedules, calendars, and communication plans Coordinate timelines across departments to ensure alignment and execution Training & Onboarding Coordination Coordinate logistics for internal training events and onboarding programs Track completion and follow up on outstanding requirements Support a structured and consistent onboarding experience Customer Training Coordination Schedule and coordinate customer training engagements Manage logistics, itineraries, and communication for external participants Meetings, Notes & Follow-Through Capture meeting notes, document decisions, and track action items Assign owners and ensure deadlines are clearly communicated and followed Data, Reporting & Systems Management Maintain accurate training records, trackers, and documentation Compile reports on participation, outcomes, and key metrics for executive review Maintain and organize a centralized catalog of learning resources Presentation & Content Support Update and format presentation materials Build clear, well-structured presentations from provided content and direction Process & Efficiency Support Use AI and digital tools to improve efficiency in documentation and routine tasks Identify gaps in processes and help maintain consistent workflows Team Support Provide logistical and administrative support for training and development initiatives under the direction of the Training Manager Partner with and support the broader HR team on departmental priorities, team-building activities, and other tactical needs as they arise Key Qualifications 2+ years of experience in training, communications, or administrative support roles Bachelor’s Degree in Education, Communication, or related field preferred Demonstrated experience managing multiple tasks, deadlines, and priorities simultaneously Proficiency in Microsoft Office, especially Excel and PowerPoint Experience maintaining trackers, databases, or learning management systems Strong written and verbal communication skills Experience coordinating meetings, events, or onboarding processes Comfort using digital tools and AI to improve efficiency and productivity Key Competencies Execution & Follow-Through: Consistently completes tasks accurately and on time without limited oversight Organization & Attention to Detail: Maintains structured systems for tracking tasks, data, and responsibilities Time Management & Prioritization: Effectively manages multiple priorities and adjusts as needed Process Discipline: Follows established procedures while identifying and correcting gaps Accountability: Takes ownership of responsibilities and ensures nothing falls through the cracks Communication & Coordination: Clearly communicates updates, deadlines, and expectations across teams Adaptability: Handles shifting priorities while maintaining organization and control Technical Proficiency: Uses tools, systems, and AI to streamline work and improve efficiency Customer & Employee Focus: Provides a positive and organized experience for internal and external stakeholders AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER Please advise us of any reasonable accommodation you may need in completing our application process.