{"schemaVersion":"jobsearcher.job.v1","id":"3febf1dac2d319f75547caaa","url":"https://jobsearcher.com/jobs/3febf1dac2d319f75547caaa","canonicalUrl":"https://jobsearcher.com/jobs/3febf1dac2d319f75547caaa","title":"Reservations Agent","description":"Hotel Reservations AgentRiggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Caf Riggs, as well as Silver Lyan a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.Core Essential FunctionsAnswer reservation calls, emails, and online inquiries professionally.Process new reservations, changes, and cancellations accurately.Provide guests with information about rooms, rates, amenities, and hotel services.Promote room upgrades and special offers when appropriate.Coordinate guest requests with hotel departments to ensure a seamless stay.Maintain accurate reservation records and guest profiles.Resolve reservation-related guest concerns promptly and professionally.Perform other duties as assigned.Knowledge, Skills and AbilitiesHotel experience is not required fun and welcoming personality is a MUSTAbility to learn and maintain knowledge of current hotel and nearby eventsA minimum of 1 -2 years hospitality experience is preferred but not requiredExcellent communication skills; both verbal and written is a MUSTPossess poise, elegance and calm demeanor in all situationsExceptional organizational skillsFlexible schedule is required to meet the needs of the business$24.00 per hourBenefitsAt Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:Medical, dental & vision insurance (for full-time employees)6 complimentary nights a year at any Lore Group hotelLore Group employee & immediate family ratesLore Group friend and family rates50% employee discount and 25% friends and family discount at over 800 partner hotels via Lore Discovery50% discount in Lore Group restaurants and bars10 days vacation - plus every year an extra dayCompany paid life insurance 1.5X annual salaryEmployee assistance programReferral incentive401K with 5% matchTraining and development programsAdditional perks via United HealthcareComplimentary employee mealsEmployee recognition programsEqual Employment Opportunity Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.Location: Washington, DC","company":"Lore Group","rawCompany":"lore group","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-08-25T12:09:49.762Z","occupations":[{"code":"43-4081.00","title":"Hotel, Motel, and Resort Desk Clerks","slug":"hotel-motel-and-resort-desk-clerks"},{"code":"39-6012.00","title":"Concierges","slug":"concierges"},{"code":"43-4181.00","title":"Reservation and Transportation Ticket Agents and Travel Clerks","slug":"reservation-and-transportation-ticket-agents-and-travel-clerks"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Reservations Agent","description":"Hotel Reservations AgentRiggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Caf Riggs, as well as Silver Lyan a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.Core Essential FunctionsAnswer reservation calls, emails, and online inquiries professionally.Process new reservations, changes, and cancellations accurately.Provide guests with information about rooms, rates, amenities, and hotel services.Promote room upgrades and special offers when appropriate.Coordinate guest requests with hotel departments to ensure a seamless stay.Maintain accurate reservation records and guest profiles.Resolve reservation-related guest concerns promptly and professionally.Perform other duties as assigned.Knowledge, Skills and AbilitiesHotel experience is not required fun and welcoming personality is a MUSTAbility to learn and maintain knowledge of current hotel and nearby eventsA minimum of 1 -2 years hospitality experience is preferred but not requiredExcellent communication skills; both verbal and written is a MUSTPossess poise, elegance and calm demeanor in all situationsExceptional organizational skillsFlexible schedule is required to meet the needs of the business$24.00 per hourBenefitsAt Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:Medical, dental & vision insurance (for full-time employees)6 complimentary nights a year at any Lore Group hotelLore Group employee & immediate family ratesLore Group friend and family rates50% employee discount and 25% friends and family discount at over 800 partner hotels via Lore Discovery50% discount in Lore Group restaurants and bars10 days vacation - plus every year an extra dayCompany paid life insurance 1.5X annual salaryEmployee assistance programReferral incentive401K with 5% matchTraining and development programsAdditional perks via United HealthcareComplimentary employee mealsEmployee recognition programsEqual Employment Opportunity Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.Location: Washington, DC","datePosted":"2026-08-25T12:09:49.762Z","dateModified":"2026-08-25T12:09:49.762Z","hiringOrganization":{"@type":"Organization","name":"Lore Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3febf1dac2d319f75547caaa"},"url":"https://jobsearcher.com/jobs/3febf1dac2d319f75547caaa"}}