Medical Device Logistics Coordinator

Job Summary Prepare, ship, receive and schedule delivery of products; ensure timely delivery of sets and pick up/return loaner sets; field customer questions and direct to appropriate Branch personnel. Update and maintain associated databases and client files. Essential Duties & Responsibilities • Arrange merchandise for transport (on delivery and return) • Arrange merchandise at customer locations • Read maps, and route configuration • Drive vehicle in order to deliver medical supplies • Perform safety inspections in transportation setting • Load, unload, or stack containers, materials, or products • Maintain records, reports, or files • Plan or organize work • Provide customer service in surface transportation • Service vehicle with water, fuel, or oil • Use vehicle repair tools or safety equipment • Record sales or delivery information on daily sales or delivery record • Maintain transportation cleanliness, organization and maintenance • Field customer complaints, address and communicate as necessary to Branch team members • Create and/or review lists of delivery and pick-ups • Arrange merchandise and materials to customers (for direct use and consignment) • Record transactions and issues on customer receipts • Implement and support Quality initiatives throughout branch. • Participate with On-call rotation Qualifications and Work Experience Required • Valid Driver’s license with good driving record • Occasional use of personal automobile • Demonstrated skills in providing customer services. This includes meeting quality standards for services • Demonstrated knowledge of principles and methods for moving medical products • Demonstrated phone skills • Must be proficient using computer software • Demonstrated interpersonal skills with ability to successfully communicate verbally and in writing • Must have the ability to lift, push, pull and carry up to 50 lbs. • High School diploma