Call Center Supervisor - 2188

Call Center SupervisorA homecare clinic is seeking a Call Center Supervisor to lead its high-volume call center operations and ensure excellent patient communication and service.Responsibilities Include:Oversee daily operations of a high-volume call centerManage and supervise a large team of call center staffOptimize communication workflows and call handling processesEnsure patients receive professional and timely supportMonitor team performance and maintain service standardsImplement improvements to increase efficiency and responsivenessIdeal Qualifications:Experience supervising call center or customer service teamsStrong leadership and team management skillsExcellent communication and problem-solving abilitiesAbility to work in a fast-paced environmentOrganized with strong operational oversightSalary: $75k - $85k/Year To apply, please send your resume to Aron@bhirednyc.com