General Manager

DescriptionGeneral ManagerThis isn't just a job-it's a place to belong.We're looking for a people-first, results-driven General Manager to lead our team and drive operational success. If you enjoy building strong teams, creating a fun and welcoming environment, and making a real impact in your community, this is the role for you.Why You'll Love Working HereSundays off - enjoy work/life balanceFun, team-focused environmentSupportive leadership and strong cultureOpportunities to give back to the communityCompetitive perks and benefitsWhat You'll DoAs General Manager, you'll lead daily operations while driving financial performance and long-term growth.Key Responsibilities:Lead operations to achieve and exceed sales, profitability, and cash flow goalsMonitor and analyze KPIs and report insights to leadershipDevelop and execute growth strategies and operational improvementsBuild, coach, mentor and retain a high-performing teamManage vendor and partner relationships, including negotiations and contractsOversee budgets, expenses, and financial performanceAnalyze financial data to guide decisions and improve ROIResolve issues with vendors, tenants, and guests professionallySupport and retain tenants that drive traffic and long-term successIdentify maintenance needs and ensure cost-effective solutionsPlan and execute events that attract guests and increase revenueStrengthen the Marketplace as a top destination for guests and vendorsWhat You BringCore Skills & Competencies:Strong leadership and decision-making skillsProven ability to coach, mentor, and develop teamsSolid understanding of P&L, budgeting, and cost controlExcellent time management and organizational skillsAbility to build and maintain professional relationshipsConfident, decisive, and accountable leadership styleStrong problem-solving and conflict resolution skillsAbility to perform well under pressureCommitment to safety and operational excellenceExcellent communication and customer service skillsWhat Success Looks LikeA motivated, engaged teamStrong financial performance and controlled expensesPositive relationships with vendors, tenants, and guestsA thriving, well-run marketplace that keeps people coming backIf you're ready to lead with purpose, build something meaningful, and make a lasting impact-we'd love to hear from you.Apply today!RequirementsEducation & Experience5+ years of retail, hospitality, or largescale operations management experience required.3+ years of leadership experience overseeing teams, budgets, and operational outcomes.Bachelor's degree in business, Management, Hospitality, or related field preferred.Proven experience in expense control, budgeting, cash flow management, and P&L responsibility.Experience working with tenants, vendors, or multistakeholder environments is strongly preferred.