{"schemaVersion":"jobsearcher.job.v1","id":"3f77511bc004faaad694f1a6","url":"https://jobsearcher.com/jobs/3f77511bc004faaad694f1a6","canonicalUrl":"https://jobsearcher.com/jobs/3f77511bc004faaad694f1a6","title":"CS Technical Engineer","description":"At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform, enabling brands to upsell and cross-sell at every stage of the buyer's journey. We're hiring a Customer-Facing Technical Engineer who blends technical problem-solving, Shopify ecosystem expertise, and strong communication.\r\nWhat You'll Own\r\nServe as the technical point of contact for merchants across pre- and post-installation workflows\r\nTroubleshoot issues related to theme conflicts, app integrations, Shopify APIs, performance, and data behavior\r\nPartner with Customer Success to diagnose problems, propose solutions, and guide implementation\r\nTranslate technical issues into clear, actionable steps for merchants\r\nCollaborate with Product and Engineering to escalate bugs, validate fixes, and relay outcomes\r\nParticipate in strategic business reviews to provide technical clarity and unlock additional value\r\nIdentify upsell or expansion opportunities based on technical conversations\r\nCreate and maintain technical documentation, playbooks, and repeatable workflows\r\nWhat You Bring\r\n2 to 5 years in a customer-facing technical role (e.g., Solutions Engineer, Technical Support, Technical Success)\r\nStrong understanding of the Shopify ecosystem, including Liquid themes, checkout behavior, and store configuration and customization\r\nExperience working directly with e-commerce merchants or SaaS e-commerce tools\r\nA collaborative mindset and willingness to own problems end to end\r\nNice to Have\r\nHands-on experience with HTML, CSS, JavaScript, or Shopify theme customization\r\nFamiliarity with Shopify Plus environments and high-volume merchant needs\r\nExperience with SQL and browser developer tools\r\nExposure to CRO or revenue optimization tools\r\nWhy Join Amplify\r\nFully remote role with flexible hours\r\nWork directly with founders, product, and success teams on high-impact merchant problems\r\nTight-knit team that values speed, clarity, and accountability\r\nMinimal red tape; if you see a solution, you can build or propose it\r\nCompetitive compensation and the opportunity to shape our technical playbooks as we scale\r\nSeniority level\r\nMid-Senior level\r\nEmployment type\r\nFull-time\r\nJob function\r\nInformation Technology\r\nIndustries\r\nSoftware Development\r\nJ-18808-Ljbffr","company":"Amplify","rawCompany":"amplify","city":"Poland","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-09T09:48:12.824Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"CS Technical Engineer","description":"At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform, enabling brands to upsell and cross-sell at every stage of the buyer's journey. We're hiring a Customer-Facing Technical Engineer who blends technical problem-solving, Shopify ecosystem expertise, and strong communication.\r\nWhat You'll Own\r\nServe as the technical point of contact for merchants across pre- and post-installation workflows\r\nTroubleshoot issues related to theme conflicts, app integrations, Shopify APIs, performance, and data behavior\r\nPartner with Customer Success to diagnose problems, propose solutions, and guide implementation\r\nTranslate technical issues into clear, actionable steps for merchants\r\nCollaborate with Product and Engineering to escalate bugs, validate fixes, and relay outcomes\r\nParticipate in strategic business reviews to provide technical clarity and unlock additional value\r\nIdentify upsell or expansion opportunities based on technical conversations\r\nCreate and maintain technical documentation, playbooks, and repeatable workflows\r\nWhat You Bring\r\n2 to 5 years in a customer-facing technical role (e.g., Solutions Engineer, Technical Support, Technical Success)\r\nStrong understanding of the Shopify ecosystem, including Liquid themes, checkout behavior, and store configuration and customization\r\nExperience working directly with e-commerce merchants or SaaS e-commerce tools\r\nA collaborative mindset and willingness to own problems end to end\r\nNice to Have\r\nHands-on experience with HTML, CSS, JavaScript, or Shopify theme customization\r\nFamiliarity with Shopify Plus environments and high-volume merchant needs\r\nExperience with SQL and browser developer tools\r\nExposure to CRO or revenue optimization tools\r\nWhy Join Amplify\r\nFully remote role with flexible hours\r\nWork directly with founders, product, and success teams on high-impact merchant problems\r\nTight-knit team that values speed, clarity, and accountability\r\nMinimal red tape; if you see a solution, you can build or propose it\r\nCompetitive compensation and the opportunity to shape our technical playbooks as we scale\r\nSeniority level\r\nMid-Senior level\r\nEmployment type\r\nFull-time\r\nJob function\r\nInformation Technology\r\nIndustries\r\nSoftware Development\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T09:48:12.824Z","dateModified":"2026-04-09T09:48:12.824Z","hiringOrganization":{"@type":"Organization","name":"Amplify","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Poland","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3f77511bc004faaad694f1a6"},"url":"https://jobsearcher.com/jobs/3f77511bc004faaad694f1a6"}}