{"schemaVersion":"jobsearcher.job.v1","id":"3eb408bd7397f79d0e85726e","url":"https://jobsearcher.com/jobs/3eb408bd7397f79d0e85726e","canonicalUrl":"https://jobsearcher.com/jobs/3eb408bd7397f79d0e85726e","title":"Incident Response Program Manager","description":"OverviewIn this role you will coordinate and manage security incident responses for Microsoft's commercial business. You will work with privacy, legal, security, engineering, and business teams to triage, contain, investigate, and resolve high-priority incidents, while driving governance, documentation, and action tracking. You'll enhance readiness, runbooks, and metrics, and help translate findings into practical improvements. This is a hands-on, cross-functional role that blends security expertise with program management in a global, fast-moving environment.ResponsibilitiesProtect customers and business by coordinating containment and regulatory/commercial considerationsCoordinate incident response across privacy, legal, security, engineering, and customer-facing stakeholdersDrive end-to-end incident lifecycle: triage, containment, investigation, remediation, evidence collection, and closureMaintain audit-ready incident records and ensure progress on actions and dependenciesImprove incident-response operations via runbooks, metrics, dashboards, and post-incident reviewsBuild strong partnerships with cross-functional teams and vendors while ensuring governance and accountabilitySupport AI-related incident-response automations and controlled use of automation technologiesKey requirementsBachelor's Degree and 2+ years in engineering, technical program management, data analysis, or product development, or equivalent experience1+ year of cross-functional or cross-team project managementHands-on incident responder and technical program manager with strong communication and operational disciplineclear written and verbal communicationability to work through ambiguitystakeholder management and collaborationServiceNow or similar incident/case-management platformsdevelopment or improvement of runbooks, escalation paths, metrics, dashboardsautomation within incident-response and production environments","company":"Microsoft","rawCompany":"microsoft","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-10-26T14:38:13.810Z","occupations":[{"code":"13-1199.07","title":"Security Management Specialists","slug":"security-management-specialists"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3013.01","title":"Security Managers","slug":"security-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Incident Response Program Manager","description":"OverviewIn this role you will coordinate and manage security incident responses for Microsoft's commercial business. You will work with privacy, legal, security, engineering, and business teams to triage, contain, investigate, and resolve high-priority incidents, while driving governance, documentation, and action tracking. You'll enhance readiness, runbooks, and metrics, and help translate findings into practical improvements. This is a hands-on, cross-functional role that blends security expertise with program management in a global, fast-moving environment.ResponsibilitiesProtect customers and business by coordinating containment and regulatory/commercial considerationsCoordinate incident response across privacy, legal, security, engineering, and customer-facing stakeholdersDrive end-to-end incident lifecycle: triage, containment, investigation, remediation, evidence collection, and closureMaintain audit-ready incident records and ensure progress on actions and dependenciesImprove incident-response operations via runbooks, metrics, dashboards, and post-incident reviewsBuild strong partnerships with cross-functional teams and vendors while ensuring governance and accountabilitySupport AI-related incident-response automations and controlled use of automation technologiesKey requirementsBachelor's Degree and 2+ years in engineering, technical program management, data analysis, or product development, or equivalent experience1+ year of cross-functional or cross-team project managementHands-on incident responder and technical program manager with strong communication and operational disciplineclear written and verbal communicationability to work through ambiguitystakeholder management and collaborationServiceNow or similar incident/case-management platformsdevelopment or improvement of runbooks, escalation paths, metrics, dashboardsautomation within incident-response and production environments","datePosted":"2026-10-26T14:38:13.810Z","dateModified":"2026-10-26T14:38:13.810Z","hiringOrganization":{"@type":"Organization","name":"Microsoft","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3eb408bd7397f79d0e85726e"},"url":"https://jobsearcher.com/jobs/3eb408bd7397f79d0e85726e"}}