Automotive Internet Sales Coordinator

Automotive Internet Sales CoordinatorCustomer-Focused Role | Bonus Opportunities | Career Growth in Automotive SalesHuntersville FordConnect With Customers. Drive Appointments. Build a Career in Automotive Sales.Huntersville Ford is looking for a motivated, customer-focused, and energetic Automotive Internet Sales Coordinator to join our growing team. This is a great opportunity for someone who enjoys helping customers, thrives in a fast-paced environment, and wants to build a long-term career within the automotive industry.For over 30 years, Krause Auto Group has built its reputation on customer satisfaction, employee growth, and promoting from within. We believe our employees are more than just a number—we support individual development, encourage advancement opportunities, and celebrate success stories across every department.With a portfolio of world-class automotive brands including BMW, Mercedes-Benz, Ford, Lincoln, Hyundai, Genesis, Lamborghini, Aston Martin, Rolls-Royce, Koenigsegg, McLaren, and Lotus across multiple states, you'll be joining a fast-paced organization with long-term career growth opportunitiesWhy You'll Love It HereCompetitive pay plus bonus opportunitiesFree health insurance option availableDental & vision insurance availableShort and long-term disability insurance401(k) options availablePaid vacation, PTO, and holiday payEmployee appreciation celebrationsCareer advancement opportunities—we promote from withinEmployee discounts on vehicles, parts & servicesFamily-owned and operated cultureLong-term career stabilityFull-time 40-hour work weekWhat You'll DoAs an Automotive Internet Sales Coordinator, you'll help create an outstanding first impression for customers while supporting the dealership's sales and service operations.Customer Communication & Lead ManagementAnswer incoming customer calls and schedule appointments for the Sales DepartmentRespond promptly to internet, phone, and live chat inquiries using dealership processes, scripts, and templatesProvide customers with initial vehicle and dealership informationDirect customers to the appropriate dealership resources and departmentsFollow up with customers who are not yet ready to schedule or who missed appointmentsCRM & Administrative SupportUtilize the dealership CRM system daily to track customer communication and appointmentsMaintain accurate customer records and follow-up activitiesAssist with additional administrative and dealership support tasks as assigned by managementTeam Support & Customer ExperienceAssist with overflow Service Department calls and appointment scheduling according to dealership guidelinesDeliver a professional, positive, and customer-focused experience on every interactionSupport dealership sales goals through strong communication and appointment-setting skillsWhat You BringPositive, persuasive, and outgoing personalityStrong communication and customer service skillsTeam-oriented attitude with a willingness to learn and improveStrong computer and multitasking abilitiesProfessional, prompt, and dependable work ethicAbility to thrive in a fast-paced environmentStrong phone and interpersonal communication skillsRequirements:Previous customer service or call center experience preferredMust be available to work SaturdaysValid driver's license requiredWhy Huntersville Ford & Krause Auto Group?Trusted dealership with a strong local reputationOver 30 years of automotive successFamily-owned and operated organizationPromote-from-within culture with real advancement opportunitiesOpportunity to grow within a respected multi-brand automotive groupLeadership team focused on employee success and developmentPerfect For Candidates Who Are:Looking to start or grow a career in automotive salesStrong communicators who enjoy helping customersMotivated by performance bonuses and career advancementOrganized, dependable, and customer-focusedComfortable working with phones, internet leads, and CRM systemsStart Your Career with Huntersville FordThis is more than just an internet sales position—it's an opportunity to build a long-term career with a company that values hard work, development, and employee success.Apply today and become part of the Huntersville Ford and Krause Auto Group team.Our Commitment to YouKrause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected, supported, and empowered to succeed.J-18808-Ljbffr