{"schemaVersion":"jobsearcher.job.v1","id":"3e81ccf6c78726e55db4a87f","url":"https://jobsearcher.com/jobs/3e81ccf6c78726e55db4a87f","canonicalUrl":"https://jobsearcher.com/jobs/3e81ccf6c78726e55db4a87f","title":"Senior Technical Program Manager, Infrastructure Reliability and Quality (IRQ)","description":"DESCRIPTION\nAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.\n\nYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.\n\nThe Data Center Infrastructure Reliability and Quality (IRQ) Team owns the Quality and Reliability of critical infrastructure equipment for the lifecycle of equipment. This includes leading Design for Reliability (DFR) and Design for quality (DFQ) effort for AWS Infra New Product Development (NPD), supporting/sustaining the existing AWS critical infra equipment fleet by identifying systemic equipment issues, driving root cause analysis (RCA) corrective action to mitigate the risk in the AWS fleet.\n\nAs a Senior Technical Program Manager for Quality and Reliability for the Mechanical and Power Generation Products, you should be an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical program teams. You should have experience of driving quality and reliability initiatives in a complex engineering environment and will have worked as a technical project manager on increasingly complex projects. Your experience includes data center infrastructure technologies including HVAC, power distribution systems, security devices and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of the portfolio efforts to critical stakeholders and leadership.\n\nYou will partner with other engineering teams, purchasing team and project execution/delivery teams regularly. You will make strategic decisions regarding specific projects and overall program direction. You will be capable of connecting long-term strategies with rapid growth patterns of AWS, as well as guide specific operational needs of the business.\n\nYou must be adept at identifying and communicating upcoming risks, issues, and bottlenecks as well as be instrumental in resolving those issues, often cross multiple departmental boundaries to achieve your goal. You must possess a strong sense of organization, communication and team building skill-sets that foster robust working relationships for both internal and external stakeholders.\n\nKey job responsibilities\nThis TPM will lead end-to-end quality and reliability programs for mission-critical mechanical and power generation products at AWS data centers — orchestrating complex product strategies, owning program-level metrics and executive reporting, and building compelling cases for internal and external leadership where both speed and quality are non-negotiable.\n\nOwn and execute end-to-end quality and reliability qualification and sustaining programs for highly complex, mission-critical mechanical and power generation products\nLearn and understand the AWS data center lifecycle specific to Data Center Engineering, globally\nProject manage the IRQ Engineering NPD portfolio across scope, schedule, budget, resources, quality, risk, and reporting\nInterface with Quality and Reliability Engineering teams to promote and standardize work-product inputs/outputs globally\nSync with TPMs and Product Managers to align reliability and quality deliverables to major NPD program milestones\nDevelop technical reliability and quality evaluation plans for mechanical and power generation product portfolios with engineering teams\nWork with external partners (reliability labs, OEMs, CMFs) to facilitate testing, qualification, and analysis\nOwn product reliability and quality readiness at each NPD gate\nOwn supplier readiness for NPDs\nEstimate and manage budget requirements per project; work with NPD teams to allocate resources\nManage project timelines and report progress bi-weekly to executive leadership and key partners\nBuild and present program-level metrics and status to executives on a regular cadence\nDevelop business cases to align internal and external leadership on the most effective path for quality and reliability program management\nDrive internal team members and remove roadblocks for product qualification\nBuild strong end-to-end team processes and mechanisms\n\nAbout the team\nWhy AWS\nAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.\n\nDiverse Experiences\nAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.\n\nWork/Life Balance\nWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.\n\nInclusive Team Culture\nHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.\n\nMentorship and Career Growth\nWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.\nBASIC QUALIFICATIONS\nExperience managing programs across cross functional teams, building processes and coordinating release schedules\n7+ years of technical program management experience\n7+ years of experience in highly technical engineering roles in quality, design, or reliability for mechanical products\nBachelor's degree in Mechanical or Electrical engineering\nPREFERRED QUALIFICATIONS\n5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience\nExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedules\nExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership\nLean Six Sigma Experience\nExperience building and managing program-level dashboards and reporting, with proficiency in tools such as Smartsheet, Power BI, Tableau, or equivalent platforms\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, VA, Herndon - 148,700.00 - 201,200.00 USD annually","company":"Amazon Data Services","rawCompany":"amazon data services","city":"Reston","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-07-16T18:44:39.829Z","occupations":[{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Technical Program Manager, Infrastructure Reliability and Quality (IRQ)","description":"DESCRIPTION\nAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.\n\nYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.\n\nThe Data Center Infrastructure Reliability and Quality (IRQ) Team owns the Quality and Reliability of critical infrastructure equipment for the lifecycle of equipment. This includes leading Design for Reliability (DFR) and Design for quality (DFQ) effort for AWS Infra New Product Development (NPD), supporting/sustaining the existing AWS critical infra equipment fleet by identifying systemic equipment issues, driving root cause analysis (RCA) corrective action to mitigate the risk in the AWS fleet.\n\nAs a Senior Technical Program Manager for Quality and Reliability for the Mechanical and Power Generation Products, you should be an exceptionally strong communicator, both written and verbally. You will lead multi-discipline and highly technical program teams. You should have experience of driving quality and reliability initiatives in a complex engineering environment and will have worked as a technical project manager on increasingly complex projects. Your experience includes data center infrastructure technologies including HVAC, power distribution systems, security devices and controls. You will generate and maintain enhanced reporting, meaningful KPIs, and process/automation improvements to ensure team efficiency and visibility of the portfolio efforts to critical stakeholders and leadership.\n\nYou will partner with other engineering teams, purchasing team and project execution/delivery teams regularly. You will make strategic decisions regarding specific projects and overall program direction. You will be capable of connecting long-term strategies with rapid growth patterns of AWS, as well as guide specific operational needs of the business.\n\nYou must be adept at identifying and communicating upcoming risks, issues, and bottlenecks as well as be instrumental in resolving those issues, often cross multiple departmental boundaries to achieve your goal. You must possess a strong sense of organization, communication and team building skill-sets that foster robust working relationships for both internal and external stakeholders.\n\nKey job responsibilities\nThis TPM will lead end-to-end quality and reliability programs for mission-critical mechanical and power generation products at AWS data centers — orchestrating complex product strategies, owning program-level metrics and executive reporting, and building compelling cases for internal and external leadership where both speed and quality are non-negotiable.\n\nOwn and execute end-to-end quality and reliability qualification and sustaining programs for highly complex, mission-critical mechanical and power generation products\nLearn and understand the AWS data center lifecycle specific to Data Center Engineering, globally\nProject manage the IRQ Engineering NPD portfolio across scope, schedule, budget, resources, quality, risk, and reporting\nInterface with Quality and Reliability Engineering teams to promote and standardize work-product inputs/outputs globally\nSync with TPMs and Product Managers to align reliability and quality deliverables to major NPD program milestones\nDevelop technical reliability and quality evaluation plans for mechanical and power generation product portfolios with engineering teams\nWork with external partners (reliability labs, OEMs, CMFs) to facilitate testing, qualification, and analysis\nOwn product reliability and quality readiness at each NPD gate\nOwn supplier readiness for NPDs\nEstimate and manage budget requirements per project; work with NPD teams to allocate resources\nManage project timelines and report progress bi-weekly to executive leadership and key partners\nBuild and present program-level metrics and status to executives on a regular cadence\nDevelop business cases to align internal and external leadership on the most effective path for quality and reliability program management\nDrive internal team members and remove roadblocks for product qualification\nBuild strong end-to-end team processes and mechanisms\n\nAbout the team\nWhy AWS\nAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.\n\nDiverse Experiences\nAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.\n\nWork/Life Balance\nWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.\n\nInclusive Team Culture\nHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.\n\nMentorship and Career Growth\nWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.\nBASIC QUALIFICATIONS\nExperience managing programs across cross functional teams, building processes and coordinating release schedules\n7+ years of technical program management experience\n7+ years of experience in highly technical engineering roles in quality, design, or reliability for mechanical products\nBachelor's degree in Mechanical or Electrical engineering\nPREFERRED QUALIFICATIONS\n5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience\nExperience managing projects across cross functional teams, building sustainable processes and coordinating release schedules\nExperience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership\nLean Six Sigma Experience\nExperience building and managing program-level dashboards and reporting, with proficiency in tools such as Smartsheet, Power BI, Tableau, or equivalent platforms\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, VA, Herndon - 148,700.00 - 201,200.00 USD annually","datePosted":"2026-07-16T18:44:39.829Z","dateModified":"2026-07-16T18:44:39.829Z","hiringOrganization":{"@type":"Organization","name":"Amazon Data Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Reston","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3e81ccf6c78726e55db4a87f"},"url":"https://jobsearcher.com/jobs/3e81ccf6c78726e55db4a87f"}}