{"schemaVersion":"jobsearcher.job.v1","id":"3e378dd8fbb9a128e052d162","url":"https://jobsearcher.com/jobs/3e378dd8fbb9a128e052d162","canonicalUrl":"https://jobsearcher.com/jobs/3e378dd8fbb9a128e052d162","title":"Shift Leader","description":"Shift Leader\n\nThe Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation.\n\nEssential Functions\nAssist in the management of specific areas of restaurant during scheduled shifts.\nEnsure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.\nConduct orientation, training and evaluation of crew members in all functional areas.\nAssist hourly employees at the point of sale in the execution of product promotions.\nEnsure guest service in all areas meets applicable standards for quality, value and cleanliness.\nHandle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.\nMay contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.\nResponsible for timely and accurate completion of all cash accountability reports on assigned shifts.\nAble to perform the duties of all other non-management positions.\nInforms immediate supervision promptly of all problems or unusual matters of significance.\nPerform other duties and responsibilities as requested by the management team.\nQualifications\nMust be at least 18 years of age\nHigh school diploma\n1-year minimum of management experience at a restaurant chain\nDedication to providing exceptional customer service\nExceptional teambuilding capacity\nStrong math and Windows-based computer literacy\nMust demonstrate a high level of professionalism, good communication skills, strong interpersonal and conflict resolution skills\nAbility to work flexible hours and days to support business hours and needs.\nFor physical requirements of the position, please contact HR for the complete job description.","company":"Smithdairyqueensltd","rawCompany":"smithdairyqueensltd","city":"Devine","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-07-27T12:56:55.166Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Leader","description":"Shift Leader\n\nThe Shift Leader provides leadership and guidance to hourly staff in specific areas of the restaurant during scheduled shifts. A shift leader must be able to perform all job functions of each crew position, including customer service, product preparation, cash accountability, drive-thru and back-line food preparation.\n\nEssential Functions\nAssist in the management of specific areas of restaurant during scheduled shifts.\nEnsure that restaurant is properly organized and staffed as designated by written schedule through proper job assignments, break rotation and delegation of tasks during both peak and non-peak periods.\nConduct orientation, training and evaluation of crew members in all functional areas.\nAssist hourly employees at the point of sale in the execution of product promotions.\nEnsure guest service in all areas meets applicable standards for quality, value and cleanliness.\nHandle minor customer complaints, taking prompt and appropriate action to resolve problem and make determination when to report to management team on more serious complaints.\nMay contribute in the execution of the restaurant’s business plan through specific job assignments and projects as determined by the management team.\nResponsible for timely and accurate completion of all cash accountability reports on assigned shifts.\nAble to perform the duties of all other non-management positions.\nInforms immediate supervision promptly of all problems or unusual matters of significance.\nPerform other duties and responsibilities as requested by the management team.\nQualifications\nMust be at least 18 years of age\nHigh school diploma\n1-year minimum of management experience at a restaurant chain\nDedication to providing exceptional customer service\nExceptional teambuilding capacity\nStrong math and Windows-based computer literacy\nMust demonstrate a high level of professionalism, good communication skills, strong interpersonal and conflict resolution skills\nAbility to work flexible hours and days to support business hours and needs.\nFor physical requirements of the position, please contact HR for the complete job description.","datePosted":"2026-07-27T12:56:55.166Z","dateModified":"2026-07-27T12:56:55.166Z","hiringOrganization":{"@type":"Organization","name":"Smithdairyqueensltd","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Devine","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3e378dd8fbb9a128e052d162"},"url":"https://jobsearcher.com/jobs/3e378dd8fbb9a128e052d162"}}