{"schemaVersion":"jobsearcher.job.v1","id":"3df43ed446a41916ea2d40fe","url":"https://jobsearcher.com/jobs/3df43ed446a41916ea2d40fe","canonicalUrl":"https://jobsearcher.com/jobs/3df43ed446a41916ea2d40fe","title":"Technical Support Representative","description":"*Technical Support Representative Job Description*\r\nScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.\r\nThe employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific training will be provided.\r\nThe employee must coordinate with end users, onsite technicians, and Xante Authorized Dealers to effectively resolve customer issues and complaints. Provide an excellent service experience by promptly and actively communicating with all customers. The technician must diagnose and resolve technical hardware and software issues. They must follow up with customer to make sure all customer expectations are exceeded. All information about customer inquiry must be documented in our CRM. Technician also conducts comprehensive training for the customers to properly and effectively operate out equipment during in-house classes and at customer's site during installations.\r\nApplicant Requirements\r\nHigh School Diploma\r\nExemplary Attendance and Punctuality\r\nExcellent written and oral communication\r\nStrong work ethic\r\nAbility to multi-task and reprioritize throughout the day\r\nMust be able to lift up to 75 pounds\r\nTravel is required. (averages 25%)\r\nValid drivers License\r\nJob Type: Full-time\r\nPay: $17.00 - $19.00 per hour\r\nBenefits:\r\n* 401(k)\r\n* Dental insurance xevrcyc\r\n* Flexible spending account\r\n* Health insurance\r\n* Life insurance\r\n* Paid time off\r\n* Referral program\r\n* Tuition reimbursement\r\n* Vision insurance\r\nSchedule:\r\n* 8 hour shift\r\n* Monday to Friday\r\nAbility to commute/relocate:\r\n* Mobile, AL 36606: Reliably commute or planning to relocate before starting work (Required)\r\nExperience:\r\n* help desk/technical support: 1 year (Preferred)","company":"Xante","rawCompany":"xante","city":"Mobile","state":"AL","isRemote":false,"isActive":false,"createdAt":"2026-05-09T03:04:06.668Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Representative","description":"*Technical Support Representative Job Description*\r\nScroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button.\r\nThe employee must be a self starter who will provide technical support to our customers on software and a full range of color digital and ink jet printers. Specific training will be provided.\r\nThe employee must coordinate with end users, onsite technicians, and Xante Authorized Dealers to effectively resolve customer issues and complaints. Provide an excellent service experience by promptly and actively communicating with all customers. The technician must diagnose and resolve technical hardware and software issues. They must follow up with customer to make sure all customer expectations are exceeded. All information about customer inquiry must be documented in our CRM. Technician also conducts comprehensive training for the customers to properly and effectively operate out equipment during in-house classes and at customer's site during installations.\r\nApplicant Requirements\r\nHigh School Diploma\r\nExemplary Attendance and Punctuality\r\nExcellent written and oral communication\r\nStrong work ethic\r\nAbility to multi-task and reprioritize throughout the day\r\nMust be able to lift up to 75 pounds\r\nTravel is required. (averages 25%)\r\nValid drivers License\r\nJob Type: Full-time\r\nPay: $17.00 - $19.00 per hour\r\nBenefits:\r\n* 401(k)\r\n* Dental insurance xevrcyc\r\n* Flexible spending account\r\n* Health insurance\r\n* Life insurance\r\n* Paid time off\r\n* Referral program\r\n* Tuition reimbursement\r\n* Vision insurance\r\nSchedule:\r\n* 8 hour shift\r\n* Monday to Friday\r\nAbility to commute/relocate:\r\n* Mobile, AL 36606: Reliably commute or planning to relocate before starting work (Required)\r\nExperience:\r\n* help desk/technical support: 1 year (Preferred)","datePosted":"2026-05-09T03:04:06.668Z","dateModified":"2026-05-09T03:04:06.668Z","hiringOrganization":{"@type":"Organization","name":"Xante","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mobile","addressRegion":"AL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3df43ed446a41916ea2d40fe"},"url":"https://jobsearcher.com/jobs/3df43ed446a41916ea2d40fe"}}