{"schemaVersion":"jobsearcher.job.v1","id":"3dae09a23ee20e6c458663fa","url":"https://jobsearcher.com/jobs/3dae09a23ee20e6c458663fa","canonicalUrl":"https://jobsearcher.com/jobs/3dae09a23ee20e6c458663fa","title":"Technical Support Engineer","description":"Role: Technical Support Engineer\nLocation: Minneapolis, Minnesota\nJob Description\nLearns about technology deployments and how they fit within business model/strategy\nLooks for opportunities to improve knowledge on technologies\nUnderstands and adheres to the IM process and policies\nUses correct knowledge documents and support materials to answer questions and provide support\nIdentifies when request/issue should be escalated and assigns to appropriate party\nClarifies asks by listening for understanding and reflecting back\nPerforms rounds and completes required templates\nUses instrumentation and physical checks (walk-throughs) to monitor\nResponds to and resolves incidents affecting operations\nPerforms physical build-outs, installing computing devices and low voltage cabling\nProvides direction to local security staff by assisting in post order definition\nManages identified defects through own and supporting organizations\nFollows procedures to collect and manage data so it's available for security audits\nPerforms maintenance per manufacturer specification\nOversees the activities of on-site vendors performing maintenance\nConsistently, without fail, follows all safety guidelines\nInterprets security standards and applies to own work\nIdentifies relevant security standards that apply to own work and adheres to protocols\nUnderstands security risks & implications when evaluating solutions\nKnowledgeable about current security controls\"\nDemonstrates responsiveness by conveying critical information to decision makers\nDemonstrates awareness of the desired outcomes in actions and thoughts\"\nConducts diagnostic steps to collect data and validate issue\nEliminates variables to pinpoint root cause\nCompletes testing to confirm resolution\"\nEliminates variables to pinpoint root cause\nIdentify possible solutions and pros and cons to each\nFollow up to confirm solution addressed problem\nJob Type: Contract\nPay: Up to $25.00 per hour\nAbility to commute/relocate:\nMinneapolis, MN: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nTechnical support: 3 years (Preferred)\nWork Location: In person","company":"Apptad","rawCompany":"apptad","city":"Minneapolis","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-08-04T13:44:20.300Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"Role: Technical Support Engineer\nLocation: Minneapolis, Minnesota\nJob Description\nLearns about technology deployments and how they fit within business model/strategy\nLooks for opportunities to improve knowledge on technologies\nUnderstands and adheres to the IM process and policies\nUses correct knowledge documents and support materials to answer questions and provide support\nIdentifies when request/issue should be escalated and assigns to appropriate party\nClarifies asks by listening for understanding and reflecting back\nPerforms rounds and completes required templates\nUses instrumentation and physical checks (walk-throughs) to monitor\nResponds to and resolves incidents affecting operations\nPerforms physical build-outs, installing computing devices and low voltage cabling\nProvides direction to local security staff by assisting in post order definition\nManages identified defects through own and supporting organizations\nFollows procedures to collect and manage data so it's available for security audits\nPerforms maintenance per manufacturer specification\nOversees the activities of on-site vendors performing maintenance\nConsistently, without fail, follows all safety guidelines\nInterprets security standards and applies to own work\nIdentifies relevant security standards that apply to own work and adheres to protocols\nUnderstands security risks & implications when evaluating solutions\nKnowledgeable about current security controls\"\nDemonstrates responsiveness by conveying critical information to decision makers\nDemonstrates awareness of the desired outcomes in actions and thoughts\"\nConducts diagnostic steps to collect data and validate issue\nEliminates variables to pinpoint root cause\nCompletes testing to confirm resolution\"\nEliminates variables to pinpoint root cause\nIdentify possible solutions and pros and cons to each\nFollow up to confirm solution addressed problem\nJob Type: Contract\nPay: Up to $25.00 per hour\nAbility to commute/relocate:\nMinneapolis, MN: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nTechnical support: 3 years (Preferred)\nWork Location: In person","datePosted":"2026-08-04T13:44:20.300Z","dateModified":"2026-08-04T13:44:20.300Z","hiringOrganization":{"@type":"Organization","name":"Apptad","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Minneapolis","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3dae09a23ee20e6c458663fa"},"url":"https://jobsearcher.com/jobs/3dae09a23ee20e6c458663fa"}}