CSR- In office Sales Representative

Brief DescriptionEssential Duties and ResponsibilitiesSalesProvides professional, courteous service to internal and external customersAnswers any questions regarding customer’s policyAccept payments and process transactionsIdentify any potential needs the customer may have regarding their policyFollow up with customers on quotes, renewals, and cancellationsInvolved with marketing initiatives for new business development on an as-needed basis Maintain a neat and clean work area and office FNOL’s (vehicle inspections)Taking vehicle pictures (squatting, bending, flexing required)Bank run depositsPosition is full time Other duties as assigned Qualifications/RequirementsComputer literate desired from basic to intermediate skills Bilingual (English/Spanish) is helpful Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customersMust pass state licensing requirementsFlexible scheduleReliable transportationEducation/Training/ExperienceHigh School DiplomaPrevious customer service experience is helpfulRequirementsQualifications/RequirementsComputer literate desired from basic to intermediate skillsBilingual (English/Spanish) is helpfulMust have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customersMust pass state licensing requirementsFlexible scheduleReliable transportationEducation/Training/ExperienceHigh School DiplomaPrevious customer service experience is helpfulSummaryEssential Duties and ResponsibilitiesSalesProvides professional, courteous service to internal and external customersAnswers any questions regarding customer’s policyAccept payments and process transactionsIdentify any potential needs the customer may have regarding their policyFollow up with customers on quotes, renewals, and cancellationsInvolved with marketing initiatives for new business development on an as-needed basisMaintain a neat and clean work area and officeFNOL’s (vehicle inspections)Taking vehicle pictures (squatting, bending, flexing required)Bank run depositsPosition is full timeOther duties as assigned