Automotive Service Advisor

Automotive Service AdvisorAt Coughlin Toyota of Heath, we've got more business than we can handle and we need you! We are currently looking for an experienced Service Writer/Advisor for our location.The Service Advisor serves as the primary point of contact for all automotive service customers. As a Service Advisor you will own the customer experience in the service lane and are the first point of contact for the customer as it relates to their vehicle: status, repairs and diagnostics. You need to be well-versed in product offerings, inventory needs, technician scheduling and customer service.We're one of Central Ohio's fastest-growing dealer groups, representing 13 brands across 17 locations including Newark, Pataskala, Circleville, Heath, and more. Our success is built on a commitment to quality, service, and community - powered by great people.Responsibilities:Answer service calls, set and confirm appointmentsWrite repair ordersAct as a liaison between the technician and customerAssist your client through the service process.Collaborate with various team members for loaner availability, proper warranty processing and disclosureQualifications:Previous experienceStrong record of positive customer satisfaction resultsOrganized and friendly personalityFantastic communication skills with your customersProfessional personal appearanceTeam oriented and self-motivatedAble to work with little supervisionClean driving recordCoughlin Offers:Competitive pay planMedical, Vision, and Dental InsuranceCompany matched 401kShort Term and Long-Term DisabilityLife InsurancePaid vacations/Company holidaysEmployee DiscountsOngoing professional development and Excellent opportunity for advancementWhether you're an industry veteran or looking to begin your career in the exciting, fast-paced world of automotive retail, we'll provide you with the tools, training, and opportunities to help you succeed.