Account Resolution Associate

At Kodiak Solutions, we’re dedicated to transforming the healthcare industry through cutting-edge, technology-driven solutions. We specialize in healthcare finance, unclaimed property, risk management, and revenue cycle management, helping healthcare organizations streamline complex financial operations. Our mission is to simplify and optimize processes, so healthcare providers can focus on delivering excellent patient care.Powered by our innovative platform, we offer cloud-based systems, automated workflows, and advanced data management tools designed to address the unique challenges in healthcare. Whether it's improving revenue cycle efficiency, navigating unclaimed property issues, or mitigating risk, our platform delivers real-time, actionable insights to drive better outcomesJob SummaryWe are seeking a detail-oriented Account Resolution Associate to join our team. This is a hybrid role and the applicant must live in commutable distance to Indianapolis, Nashville TN or Denver. In this role, you will be responsible for reviewing and resolving credit balances on patient accounts, ensuring accurate billing, and maintaining compliance with client and regulatory requirements. This position requires strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.Responsibilities:Review all accounts on which credit balances exist and determine reason for credit balance Perform patient account data entry and maintenanceInvestigate and resolve credit balance appropriately with the information provided by the clientPost credit balance refunds and/or contractual adjustment to appropriate balancesAnalyze and report credit balance trends identified while reviewing claimsAttend and prepare for daily/weekly AR callsEscalate problem accountsAccurately and timely billing and rebilling of institutional and professional claims Review, prepare and contact third party payors in a timely manner to determine claim status for hospital and physician claims Review refund documentation for accuracy and completionRequired Qualifications:3+ years of credit balance review and project work experience in a professional services and/or consulting environmentSelf-starter with ability to work independently in remote settings; prior remote experience preferredIntermediate to advanced proficiency in Microsoft Word, PowerPoint, Excel, Outlook, and web-based applicationsAbility to read and understand 835 EDI information to utilize in conjunction with account and transaction detail to determine the correct resolution of credit balance accountsKnowledge of financial and accounting terminologyProven project coordination, organizational, and time management skillsProcess-oriented, quality-focused, and able to prioritize multiple projects under tight deadlinesExcellent analytical skills to identify trends and make recommendations collaborativelyBachelors Degree in Business, Finance or a similar field