911 Emergency Communications Specialist

CASE SCREENER vacancies exists in the Bureau of Medical Social Work of the Health Department. These are 28 hours per week positions.A referral list will be established based on the examination as outlined below.Examples of DutiesReview of applications to ensure that all applicable information is completed.Attempts to contact client for any missing information that is pertinent to the screening process.Accesses four different computer systems (CARES, SVES, MMIS, and MABS) to clear case for processing.Attempts to match client via Social Security number and/or name to previous information in any of the four computer systems.Enters and retrieves information from the four computer systems.Works within the time frame mandated by COMAR or established by agency.Initiates a redetermination before forwarding file to case manager.Enters a narrative into the case as to what action has been taken to date.Determines associated Department of Social Services cases, sends letter to clients and requests transfer of case through clearinghouse worker.Requests electronic transfer when necessary.Assembles case folder in established order and transfers to case manager.Performs other related duties as assigned.QualificationsRequired QualificationsPossession of a high school diploma or an appropriate equivalent plus one years' data entry or clerical experience.Proof of Education, Licenses and CertificatesApplicants are required to submit proof of education, certificates and license to meet the minimum qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Documents may be scanned and attached to the application. The applicant's proof of education documents must be submitted at the request of the Office of Human Resources or at the time of interview. Copies and unofficial transcripts are acceptable.Preferred QualificationsKnowledge of computer systems and data entry procedures and techniques.Knowledge of basic clerical procedurses, including filing.Ability to type at a rate of 35 WPM.Ability to handle high volume work.EXAMINATION PROCEDUREQualified applicants will be assigned a rating based on an evaluation of their training and experience, as submitted on their application and supplement questionnaire.Conditions of EmploymentMedical ExaminationApplicants selected for an appointment to a position with Baltimore County Government must successfully complete a physical examination. The examination will include urinalysis to prove the applicant is drug free.Employment Benefits for Non-Merit or Non-Classified, Part-Time EmployeesBaltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise.Equal Opportunity EmployerBaltimore County is an equal opportunity employer and encourages minority, female and disabled applicants.Smoke free workplaceAll Baltimore County offices are smoke free.Drug free workplaceBaltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination.Employee Assistance ProgramOur Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life.Health InsuranceIn order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.BenefitsHealth Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire. Plans offered include:Medical, Prescription, Dental and Vision insurance.Flexible Spending AccountsOpportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs.Life InsuranceIn order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week.Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000.RetirementPart-time civilian employees can waive enrollment for up to sixty days, then may join or waive permanently. Newly hired employees at least 55 years of age may opt not to join the ERS.Paid LeaveSick Leave - Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement.Vacation Leave - Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally.Holidays - Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year. Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday.Bereavement LeaveJury LeaveMilitary LeaveBaltimore County Employees Federal Credit UnionMembership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services.Direct DepositPayroll through direct deposit to the financial institution selected by employee is required.Deferred CompensationNationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice.DisclaimerThis is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.01Do you have a high school diploma or equivalent plus one year of data entry or clerical experience?YesNo02What is your current typing speed?Under 30 WPM30-35 WPM40-50 WPMAbove 50 WPM03What is your level of training and/or experience dealing with persons of different cultures who may not speak English?I have extensive experienceI have some experienceI have no experience04What is your level of experience using Microsoft Word?I am advancedI am intermediateI am a beginner05What is your level of experience using Microsoft Excel?I am advancedI am intermediateI am a beginner06What is your level of experience using Microsoft Access?I am advancedI am intermediateI am a beginner07Do you have experience using the CARES (State of Maryland Eligibilty Program) system?YesNo Required Question