{"schemaVersion":"jobsearcher.job.v1","id":"3c597af082c6007cbff1fa09","url":"https://jobsearcher.com/jobs/3c597af082c6007cbff1fa09","canonicalUrl":"https://jobsearcher.com/jobs/3c597af082c6007cbff1fa09","title":"Operations Manager","description":"Additional Information\nJob Number26076683\nJob CategoryRooms & Guest Services Operations\nLocation251 S Atlantic Ave, Ormond Beach, Florida, United States, 32176\nScheduleFull Time\nLocated Remotely?N\nPosition Type Management\nPay Range: $25.96-$33.17 per hour\nBonus Eligible: Y\nJOB SUMMARY\nSupports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.\nCANDIDATE PROFILE\nEducation and Experience\nHigh school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.\nOR\n2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.\nCORE WORK ACTIVITIES\nSupporting Operations Team\nEnsures that goals are being translated to the team as they relate to guest tracking and productivity.\nUnderstands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.\nAssists in ensuring that the team has the capabilities to meet expectations.\nLeads by example demonstrating self-confidence, energy and enthusiasm.\nAssists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.\nSupporting Property Operations Function(s)\nFollows property specific second effort and recovery plan.\nPublishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.\nTakes proactive approaches when dealing with employee concerns.\nExtends professionalism and courtesy to employees at all times.\nCommunicates/updates all goals and results with employees.\nMeets semiannually with staff on a one-to-one basis.\nAssists/teaches the team scheduling against guest and hours/occupied room goals.\nPerforms hourly job functions as needed.\nManaging and Monitoring Activities that Affect the Guest Experience\nProvides excellent customer service by being readily available/approachable for all guests.\nTakes proactive approaches when dealing with guest concerns.\nExtends professionalism and courtesy to guests at all times.\nResponds timely to customer service department request.\nEnsures all team members meet or exceed all hospitality requirements.\nAssisting in Managing Profitability\nAssists in performing required annual Quality audit with GM & RD.\nEnsures a viable key control program is in place.\nUnderstands financial statements, sales and activity reports, and other performance data.\nConducting Human Resources Activities\nInterviews and assists in making hiring decisions.\nReceives hiring recommendations from team supervisors.\nEnsures orientations for new team members are thorough and completed in a timely fashion.\n\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.\nResidence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.","company":"Marriott International","rawCompany":"marriottinternational","city":"Ormond Beach","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-07-27T13:54:26.816Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9081.00","title":"Lodging Managers","slug":"lodging-managers"},{"code":"43-4081.00","title":"Hotel, Motel, and Resort Desk Clerks","slug":"hotel-motel-and-resort-desk-clerks"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"Additional Information\nJob Number26076683\nJob CategoryRooms & Guest Services Operations\nLocation251 S Atlantic Ave, Ormond Beach, Florida, United States, 32176\nScheduleFull Time\nLocated Remotely?N\nPosition Type Management\nPay Range: $25.96-$33.17 per hour\nBonus Eligible: Y\nJOB SUMMARY\nSupports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.\nCANDIDATE PROFILE\nEducation and Experience\nHigh school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.\nOR\n2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.\nCORE WORK ACTIVITIES\nSupporting Operations Team\nEnsures that goals are being translated to the team as they relate to guest tracking and productivity.\nUnderstands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.\nAssists in ensuring that the team has the capabilities to meet expectations.\nLeads by example demonstrating self-confidence, energy and enthusiasm.\nAssists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.\nSupporting Property Operations Function(s)\nFollows property specific second effort and recovery plan.\nPublishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.\nTakes proactive approaches when dealing with employee concerns.\nExtends professionalism and courtesy to employees at all times.\nCommunicates/updates all goals and results with employees.\nMeets semiannually with staff on a one-to-one basis.\nAssists/teaches the team scheduling against guest and hours/occupied room goals.\nPerforms hourly job functions as needed.\nManaging and Monitoring Activities that Affect the Guest Experience\nProvides excellent customer service by being readily available/approachable for all guests.\nTakes proactive approaches when dealing with guest concerns.\nExtends professionalism and courtesy to guests at all times.\nResponds timely to customer service department request.\nEnsures all team members meet or exceed all hospitality requirements.\nAssisting in Managing Profitability\nAssists in performing required annual Quality audit with GM & RD.\nEnsures a viable key control program is in place.\nUnderstands financial statements, sales and activity reports, and other performance data.\nConducting Human Resources Activities\nInterviews and assists in making hiring decisions.\nReceives hiring recommendations from team supervisors.\nEnsures orientations for new team members are thorough and completed in a timely fashion.\n\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.\nResidence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.","datePosted":"2026-07-27T13:54:26.816Z","dateModified":"2026-07-27T13:54:26.816Z","hiringOrganization":{"@type":"Organization","name":"Marriott International","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ormond Beach","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3c597af082c6007cbff1fa09"},"url":"https://jobsearcher.com/jobs/3c597af082c6007cbff1fa09"}}