{"schemaVersion":"jobsearcher.job.v1","id":"3c563954b636da5db1f4b58b","url":"https://jobsearcher.com/jobs/3c563954b636da5db1f4b58b","canonicalUrl":"https://jobsearcher.com/jobs/3c563954b636da5db1f4b58b","title":"Program Manager-DOL","description":"Company Description\n\nTechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs.\n\nJob Description\n\nTechSur is seeking a Program Manager to lead a lean, cross-functional team supporting the Department of Labor Office of the Chief Information Officer and Employment and Training Administration SWARAS operations, maintenance, security, database operations, reporting, help desk, release management, and moderate enhancements. This role serves as the primary customer interface for DOL OCIO/ETA stakeholders and is accountable for program performance, Agile governance, risk management, reporting, SLA oversight, quality control, transition, and stakeholder communications.\n\nKey Responsibilities\n\nProvide day-to-day leadership for DOL OCIO/ETA SWARAS O&M, moderate enhancements, security compliance, Tier 1-3 help desk, reporting, and database support.\nManage Agile program and project management activities aligned to DOL OCIO BAS standards, SDLCM, and Government performance expectations.\nLead planning, status reporting, risk and issue management, quality control, communications, release coordination, and stakeholder engagement.\nCoordinate with OCIO, ETA program stakeholders, hosting providers, software providers, and other vendors to maintain service continuity and mission alignment.\nOversee SLA compliance for incidents, service requests, production support, and escalation handling.\nManage transition-in, onboarding, staffing coverage, remote CONUS operations, surge support, and 6 AM-8 PM ET coverage planning.\nMaintain customer-facing deliverables, meeting cadence, action items, metrics, dashboards, and executive reporting.\n\nQualifications\n\nRequired Qualifications\n\n8+ years of federal IT program or project management experience, including application O&M, help desk, cybersecurity, or software sustainment programs.\nExperience supporting Department of Labor IT programs is REQUIRED\nExperience managing multi-application federal IT portfolios under FISMA Moderate and Agile SDLC frameworks.\nExperience leading cross-functional teams including DevSecOps, DBA, ISSO, help desk, QA/testing, and reporting resources.\nExperience with Jira, Confluence, SharePoint, Microsoft Teams, ServiceNow, status reporting, risk registers, quality control, and release coordination.\nU.S. Citizenship and ability to obtain and maintain DOL Public Trust suitability.\n\nAdditional Information\n\nAll your information will be kept confidential according to EEO guidelines.","company":"Techsur Solutions","rawCompany":"techsur solutions","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-08-19T13:26:43.871Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager-DOL","description":"Company Description\n\nTechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs.\n\nJob Description\n\nTechSur is seeking a Program Manager to lead a lean, cross-functional team supporting the Department of Labor Office of the Chief Information Officer and Employment and Training Administration SWARAS operations, maintenance, security, database operations, reporting, help desk, release management, and moderate enhancements. This role serves as the primary customer interface for DOL OCIO/ETA stakeholders and is accountable for program performance, Agile governance, risk management, reporting, SLA oversight, quality control, transition, and stakeholder communications.\n\nKey Responsibilities\n\nProvide day-to-day leadership for DOL OCIO/ETA SWARAS O&M, moderate enhancements, security compliance, Tier 1-3 help desk, reporting, and database support.\nManage Agile program and project management activities aligned to DOL OCIO BAS standards, SDLCM, and Government performance expectations.\nLead planning, status reporting, risk and issue management, quality control, communications, release coordination, and stakeholder engagement.\nCoordinate with OCIO, ETA program stakeholders, hosting providers, software providers, and other vendors to maintain service continuity and mission alignment.\nOversee SLA compliance for incidents, service requests, production support, and escalation handling.\nManage transition-in, onboarding, staffing coverage, remote CONUS operations, surge support, and 6 AM-8 PM ET coverage planning.\nMaintain customer-facing deliverables, meeting cadence, action items, metrics, dashboards, and executive reporting.\n\nQualifications\n\nRequired Qualifications\n\n8+ years of federal IT program or project management experience, including application O&M, help desk, cybersecurity, or software sustainment programs.\nExperience supporting Department of Labor IT programs is REQUIRED\nExperience managing multi-application federal IT portfolios under FISMA Moderate and Agile SDLC frameworks.\nExperience leading cross-functional teams including DevSecOps, DBA, ISSO, help desk, QA/testing, and reporting resources.\nExperience with Jira, Confluence, SharePoint, Microsoft Teams, ServiceNow, status reporting, risk registers, quality control, and release coordination.\nU.S. Citizenship and ability to obtain and maintain DOL Public Trust suitability.\n\nAdditional Information\n\nAll your information will be kept confidential according to EEO guidelines.","datePosted":"2026-08-19T13:26:43.871Z","dateModified":"2026-08-19T13:26:43.871Z","hiringOrganization":{"@type":"Organization","name":"Techsur Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3c563954b636da5db1f4b58b"},"url":"https://jobsearcher.com/jobs/3c563954b636da5db1f4b58b"}}