Business Analyst

Senior Pharmacy Business Analyst The Senior Pharmacy Business Analyst sits at the intersection of data and business execution within our pharmacy services organization. This role translates complex operational and financial data into clear insights, dashboards, and recommendations that drive decisions across pharmacy service lines. The analyst partners directly with business line leaders to identify performance trends, diagnose root causes, and support execution. This is a high-visibility role that requires both analytical rigor and business fluency to communicate effectively with senior stakeholders across 340B/retail and specialty pharmacy operations.Position: Senior Pharmacy Business AnalystDepartment: BMCHS InnovationSchedule: Full Time/ REMOTEPerformance Monitoring & Insight GenerationMonitor KPIs across assigned business line to identify trends, anomalies, and performance gapsConduct root cause analysis and develop hypotheses on drivers of performance changeProactively surface insights to service line leaders — not waiting to be askedTranslate data findings into clear business language and actionable recommendationsDashboards & ReportingBuild and maintain Tableau dashboards that translate warehouse data into operationally actionable viewsPull and structure data from the enterprise data warehouse using existing tables and viewsDevelop executive-facing slides and briefs that tell a clear, concise performance storyOwn recurring performance reports end-to-end including QA and distribution to stakeholdersBusiness PartnershipServe as an embedded analytical resource for assigned service line leadersTranslate business questions into analytical frameworks, translate findings back into business languageSupport planning cycles, operational reviews, and ad hoc strategic requests from leadershipPartner directly with Finance Operations and Clinical teams to drive execution on identified opportunitiesCross-Coverage & CollaborationMaintain working familiarity with the adjacent business line to provide coverage and consistencyCollaborate with counterparts to align methodology, definitions, and reporting standardsPartner with the data analytics team responsible for data warehouse table and view preparationRequired Education and Experience:Bachelor's degree required, preferably in Business, Finance, Analytics, Health Administration, or a related field.Minimum 4-6 years of experience in business analytics, FP&A, performance management, or a similar analytical role required.Must have demonstrated experience building dashboards and translating data into leadership-facing insights in a complex matrixed environment.Preferred Education and Experience:M.B.A or another advanced master's degree preferred.Knowledge, Skills & Abilities:The ideal candidate is analytically rigorous, business-fluent, and comfortable working independently in a fast-moving environment. They connect data to decisions and bring intellectual curiosity and a proactive mindset to their work.Technical Skills:Proficiency in Tableau (required) able to build clean insight-forward dashboards independentlyProficiency in SQL for querying enterprise data warehouses (required)Advanced Excel skills able to perform complex analysis and modelingStrong PowerPoint and slide storytelling — able to build polished, concise leadership-facing outputsAnalytical Capabilities:Demonstrated ability to move beyond reporting — root cause thinking, trend identification, and knows what the number means for the businessAbility to structure ambiguous business questions into clear analytical frameworksComfortable synthesizing large datasets into concise and actionable insightsBusiness & Interpersonal Skills:Strong business partnering instincts — knows when a dashboard is the right output and when a conversation isComfortable presenting findings and recommendations directly to senior and VP-level leadersAbility to manage multiple concurrent priorities and deliver quality work under deadline pressureCollaborative team player with a proactive communication styleHighest level of integrity able to handle sensitive financial and operational data with discretionCompensation Range: $78,000.00- $113,000.00This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes but is not limited to benefits (medical, dental, vision, pharmacy), discretionary annual bonuses, merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.NOTE: This range is based on Boston-area data and is subject to modification based on geographic location.Equal Opportunity Employer/Disabled/Veterans