Senior Travel Consultant, Amadeus

Job Description: Communicate and respond to requests for current and new clients Perform high-touch service excellence to key client travelers Accurately and efficiently handle incoming requests via multiple channels Support specialized customer training programs and group air fulfillment Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and provide consultation to the customer Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) Provide the client with required industry information, such as low fares, exchange costs, and penalties Review operational processes and commercial relationships with clients Requirements: Extensive experience as a travel agent Advanced skills in GDS Amadeus Strong verbal and written communication skills in English Working knowledge of the travel industry, policies, procedures, and processes Highly organized and detail oriented Skilled with Excel and other Microsoft applications Benefits: Flexible working hours and work-from-home or remote opportunities Opportunities to grow your skillset and career Generous vacation days so you can rest and recharge A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated