{"schemaVersion":"jobsearcher.job.v1","id":"3b46c4f4e24d991844315e17","url":"https://jobsearcher.com/jobs/3b46c4f4e24d991844315e17","canonicalUrl":"https://jobsearcher.com/jobs/3b46c4f4e24d991844315e17","title":"Program Manager MDM","description":"The Program Manager serves as the primary liaison between project teams, account teams and the client. Maintaining an expertise in all facets of their respective service area, Program Managers work with subject matter experts and the sales team to define execution requirements for their project delivery and ensure all deliverables meet or exceed Pivotree's high standards of quality and excellence and do so within budget. Program Managers take complete ownership over their projects by independently developing smart and efficient solutions, managing deliveries and working with execution teams to ensure their projects satisfy client expectations and conform to all departmental performance metrics, both financial and otherwise.\r\nAbout the Role\r\nThe Program Manager serves as the primary liaison between project teams, account teams and the client. Maintaining an expertise in all facets of their respective service area, Program Managers work with subject matter experts and the sales team to define execution requirements for their project delivery and ensure all deliverables meet or exceed Pivotree's high standards of quality and excellence and do so within budget.\r\nResponsibilities\r\nFace of the project to clients, managing the client relationship with effective communication and instilling trust, running productive meetings and distilling information quickly\r\nManages full project life cycle from initiation to closeout and delivers project financial/status reporting, ensuring the project is completed on time and within budget\r\nManaging project resources and trade-offs between scope, quality, time and cost\r\nAssist the Pre-Sales Team and Delivery Leads with project scoping and writing SOWs & Change Requests\r\nAuthor and maintain appropriate project documentation, tracking and dashboarding throughout the project lifecycle, as relevant to the applied delivery methodology (agile, waterfall, watergile)\r\nProactively identify and track scope, budgetary and resource risks and ensure they are escalated and mitigated accordingly\r\nManage project and program budgets to ensure that teams do not exceed client approved budgets and projects are delivered within 5% of margin at time of sale\r\nProactively manage risks and issues and work with teams to develop mitigation plans as needed\r\nManage project governance including: producing and distributing status reporting, own and facilitating steering committee meetings, forecasting project costs and revenue to internal stakeholders and budget forecasts to customers\r\nIdentify solutions to address budgetary issues when needed\r\nEstablish success metrics and KPIs at project kick off and oversee their tracking and completion through to project completion\r\nOversee project close out activities including final financial metrics, value presentations and lessons learned/retro sessions\r\nAccountable for maintaining appropriate resource allocation and time tracking throughout the duration of the project\r\nAssist project teams with complex problems or decisions and provide conflict resolution when necessary\r\nMonitor project team member performance, working closely with Delivery Leads and Functional Managers to set expectations and provide performance related feedback\r\nDrive adoption to key agile processes adhering to SAFe and Scrum within project delivery teams\r\nUtilize existing relationships to look for new opportunities to grow Pivotree's business and expand existing accounts\r\nAbility to travel and attend client on sites as required (e.g. project kick-offs, quarterly steerco's and other key milestones)\r\nQualifications\r\n5+ years of relevant experience in the eCommerce, Product Content/Data, Supply Chain or Business Strategy/Consulting fields\r\nExperience of multiple Project Management methodologies and delivery approaches (Agile, Scrum, SAFe, Kanban, Waterfall) in a professional services environment\r\nExperience of using DevOps tools and techniques within an Agile environment (Jira, ADO)\r\nExperience of successfully delivering a portfolio of multiple concurrent programs and projects\r\nExperience with complex, large scale data migrations\r\nFamiliarity with Master Data Management concepts (data hierarchies, taxonomies, schema & attribution, relational data, meta data, classification)\r\nWorking knowledge of MDM tools (STIBO, Precisely/EnterWorks, Syndigo/Riversand, Informatica)\r\nExperience of implementing ecommerce solutions such as SAP, VTEX, Spryker, Shopify and others would be an advantage\r\nExperience of implementing fulfillment solutions such as Fluent or other supply chain related technologies would be an advantage\r\nExperience with large scale PIM, MDM, eCommerce or Supply Chain software implementation\r\nProven experience of managing, leading and motivating project teams\r\nProven experience managing, tracking, and forecasting budgets and financials for large scale, $multi-million programs and projects\r\nProven ability and success in developing strategic relationships and communicating effectively with senior execs and key client stakeholders\r\nAbility to quickly understand core project goals and deliverables and communicate those objectives clearly and confidently across all levels of stakeholder, both internal and external\r\nExceptional organizational, planning and time management skills\r\nExcellent analytical and problem-solving skills\r\nExceptional documentation, reporting and presentation skills (Google Suite, MS Office)\r\nJ-18808-Ljbffr","company":"Pivotree","rawCompany":"pivotree","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-03T00:26:34.860Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager MDM","description":"The Program Manager serves as the primary liaison between project teams, account teams and the client. Maintaining an expertise in all facets of their respective service area, Program Managers work with subject matter experts and the sales team to define execution requirements for their project delivery and ensure all deliverables meet or exceed Pivotree's high standards of quality and excellence and do so within budget. Program Managers take complete ownership over their projects by independently developing smart and efficient solutions, managing deliveries and working with execution teams to ensure their projects satisfy client expectations and conform to all departmental performance metrics, both financial and otherwise.\r\nAbout the Role\r\nThe Program Manager serves as the primary liaison between project teams, account teams and the client. Maintaining an expertise in all facets of their respective service area, Program Managers work with subject matter experts and the sales team to define execution requirements for their project delivery and ensure all deliverables meet or exceed Pivotree's high standards of quality and excellence and do so within budget.\r\nResponsibilities\r\nFace of the project to clients, managing the client relationship with effective communication and instilling trust, running productive meetings and distilling information quickly\r\nManages full project life cycle from initiation to closeout and delivers project financial/status reporting, ensuring the project is completed on time and within budget\r\nManaging project resources and trade-offs between scope, quality, time and cost\r\nAssist the Pre-Sales Team and Delivery Leads with project scoping and writing SOWs & Change Requests\r\nAuthor and maintain appropriate project documentation, tracking and dashboarding throughout the project lifecycle, as relevant to the applied delivery methodology (agile, waterfall, watergile)\r\nProactively identify and track scope, budgetary and resource risks and ensure they are escalated and mitigated accordingly\r\nManage project and program budgets to ensure that teams do not exceed client approved budgets and projects are delivered within 5% of margin at time of sale\r\nProactively manage risks and issues and work with teams to develop mitigation plans as needed\r\nManage project governance including: producing and distributing status reporting, own and facilitating steering committee meetings, forecasting project costs and revenue to internal stakeholders and budget forecasts to customers\r\nIdentify solutions to address budgetary issues when needed\r\nEstablish success metrics and KPIs at project kick off and oversee their tracking and completion through to project completion\r\nOversee project close out activities including final financial metrics, value presentations and lessons learned/retro sessions\r\nAccountable for maintaining appropriate resource allocation and time tracking throughout the duration of the project\r\nAssist project teams with complex problems or decisions and provide conflict resolution when necessary\r\nMonitor project team member performance, working closely with Delivery Leads and Functional Managers to set expectations and provide performance related feedback\r\nDrive adoption to key agile processes adhering to SAFe and Scrum within project delivery teams\r\nUtilize existing relationships to look for new opportunities to grow Pivotree's business and expand existing accounts\r\nAbility to travel and attend client on sites as required (e.g. project kick-offs, quarterly steerco's and other key milestones)\r\nQualifications\r\n5+ years of relevant experience in the eCommerce, Product Content/Data, Supply Chain or Business Strategy/Consulting fields\r\nExperience of multiple Project Management methodologies and delivery approaches (Agile, Scrum, SAFe, Kanban, Waterfall) in a professional services environment\r\nExperience of using DevOps tools and techniques within an Agile environment (Jira, ADO)\r\nExperience of successfully delivering a portfolio of multiple concurrent programs and projects\r\nExperience with complex, large scale data migrations\r\nFamiliarity with Master Data Management concepts (data hierarchies, taxonomies, schema & attribution, relational data, meta data, classification)\r\nWorking knowledge of MDM tools (STIBO, Precisely/EnterWorks, Syndigo/Riversand, Informatica)\r\nExperience of implementing ecommerce solutions such as SAP, VTEX, Spryker, Shopify and others would be an advantage\r\nExperience of implementing fulfillment solutions such as Fluent or other supply chain related technologies would be an advantage\r\nExperience with large scale PIM, MDM, eCommerce or Supply Chain software implementation\r\nProven experience of managing, leading and motivating project teams\r\nProven experience managing, tracking, and forecasting budgets and financials for large scale, $multi-million programs and projects\r\nProven ability and success in developing strategic relationships and communicating effectively with senior execs and key client stakeholders\r\nAbility to quickly understand core project goals and deliverables and communicate those objectives clearly and confidently across all levels of stakeholder, both internal and external\r\nExceptional organizational, planning and time management skills\r\nExcellent analytical and problem-solving skills\r\nExceptional documentation, reporting and presentation skills (Google Suite, MS Office)\r\nJ-18808-Ljbffr","datePosted":"2026-08-03T00:26:34.860Z","dateModified":"2026-08-03T00:26:34.860Z","hiringOrganization":{"@type":"Organization","name":"Pivotree","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3b46c4f4e24d991844315e17"},"url":"https://jobsearcher.com/jobs/3b46c4f4e24d991844315e17"}}