Client Relations Manager
Client Relations Manager – Home Care | BrightStar Care of Montgomery County $60,000–$80,000 base + performance bonus | Montgomery County, MDAbout This RoleBrightStar Care of Montgomery County is looking for an experienced, relationship-driven Client Relations Manager to be the face of our agency in the community. This is a business development and family liaison role — you'll be out in the field meeting with families navigating care decisions, building referral relationships with hospital discharge planners, case managers, and senior living communities, and helping grow our client base across Montgomery County.This is not an entry-level position. We're looking for someone who already understands the senior care landscape and can hit the ground running.You're the Right Fit If You Are:A licensed social worker (BSW/MSW) with experience in elder care, discharge planning, or case managementA registered nurse or LPN looking to move off the floor and into a community-facing roleAn experienced healthcare marketer or home care/hospice liaison who knows how to build referral pipelinesWhat matters most: you connect naturally with families in difficult moments, you understand the healthcare system, and you know how to build trust quickly.What You'll Be Doing:Meet with families considering home care for an aging loved one — guide them through their options with compassion and expertiseBuild and maintain referral relationships with hospital discharge planners, social workers, senior living communities, physicians, and community organizationsRepresent BrightStar at community events, health fairs, hospital liaisons, and support groups across Montgomery CountyPartner with our internal care team to ensure smooth onboarding for new clientsTrack outreach activity and referral sources; report on growth metrics weeklyWhat We Offer:Base salary $60,000–$80,000 depending on experience, plus performance bonusCompany car provided — no mileage tracking, no out-of-pocket costsMedical, Dental, Vision, Life Insurance401(k) with company matchPaid Time Off + weekly direct depositA tight-knit, mission-driven team that genuinely supports each otherPay: $60,000.00 - $90,000.00 per yearBenefits:401(k) matchingDental insuranceFlexible scheduleHealth insurancePaid time offVision insuranceWork Location: In person