{"schemaVersion":"jobsearcher.job.v1","id":"3b1e1bf7120084bc1812a7d3","url":"https://jobsearcher.com/jobs/3b1e1bf7120084bc1812a7d3","canonicalUrl":"https://jobsearcher.com/jobs/3b1e1bf7120084bc1812a7d3","title":"Client Support Associate- 3rd Shift","description":"Broad Statement Of ResponsibilitiesThe Client Support Associate 1 (CSA 1) is involved in the day to day operations of the client milieu.The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and coordination of services. They work closely with clinical and hospitality leadership to coordinate systems related to measuring attendance, reporting program outcomes, milieu activities and client satisfaction. The CSA works closely with the Clinical Team and Hospitality Department on special projects asassigned.Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Able to stand for 8+ hoursAble to squat, bend, kneel, and lift 50 lbsAble to work with all departments at All Points NorthExtensive knowledge of KIPU EMRTime-management skillsCapable of making good decisionsAbility to handle pressure wellAbility to deal with uncertaintyEducationRequired; High School Diploma / GED Preferred; Associates in Social or Human ServicesExperience: 2+ years of experience working in clinical or hospitality settings with direct guest/client care, experience in clinical documentation systemsSpecial Skills & Knowledge: Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and KIPU, web-based products knowledge a bonus.Physical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Routine mobility to include standing, stooping, bending, lifting, walking and running.Regularly required to sit and work at a phone/computer workstationAbility to lift up to 40 lbs.Materials & Equipment: Office equipment, computer, copy machine, iPad and company computer programsEssential RequirementsHigh moral and ethical valuesWillingness to be open to learning and growingExceptional communication skillsBasic understanding of medical and clinical terminologyExcellent organizational skills in order to ensure all patient needs are being metAbility to interact with a wide range of individuals each dayMust possess a valid driver’s license, appropriate referencesAppropriate interpersonal/personal boundariesMaturity of judgment and behaviorAbility to remain flexible to accommodate changes in work schedulePosition Duties and Responsibilities – Responsibilities include but are not limited to:Completes and distributes the daily census and coordinating ongoing improvement of the census and related projectsProduce timely and accurate information to communicate with other department heads regarding guest and departmental needsWorks closely with the case management team to ensure coordination of case management tasks including admissions and dischargeReview and aggregate patient outcome and satisfaction dataSetting up KIPU accounts and managing access levels in KIPUEnsure all EHR are in KIPU and have been signedDevelop and implement clinic policies and protocolsUse computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as neededWorks to create efficient systems and workflows within the clinicEngages in ongoing tasks to develop policies and enhance processes and procedures, including ongoing performance improvement for clinical tasksCollaborates extensively between departments to coordinate the completion of assigned performance improvement tasksWorks closely with leadership tasks on specialty projects as assignedSuccessfully plans and facilitates psycho educational groups.Attends, scribes and enters notes in Kipu for clinically facilitated process, trauma, and experiential groups.","company":"All Points North","rawCompany":"all points north","city":"Edwards","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:03:10.761Z","occupations":[{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"29-2099.08","title":"Patient Representatives","slug":"patient-representatives"}],"industries":[{"code":"622110","title":"General Medical and Surgical Hospitals","slug":"general-medical-and-surgical-hospitals"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"},{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Support Associate- 3rd Shift","description":"Broad Statement Of ResponsibilitiesThe Client Support Associate 1 (CSA 1) is involved in the day to day operations of the client milieu.The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and coordination of services. They work closely with clinical and hospitality leadership to coordinate systems related to measuring attendance, reporting program outcomes, milieu activities and client satisfaction. The CSA works closely with the Clinical Team and Hospitality Department on special projects asassigned.Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Able to stand for 8+ hoursAble to squat, bend, kneel, and lift 50 lbsAble to work with all departments at All Points NorthExtensive knowledge of KIPU EMRTime-management skillsCapable of making good decisionsAbility to handle pressure wellAbility to deal with uncertaintyEducationRequired; High School Diploma / GED Preferred; Associates in Social or Human ServicesExperience: 2+ years of experience working in clinical or hospitality settings with direct guest/client care, experience in clinical documentation systemsSpecial Skills & Knowledge: Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately. Basic computer skills are required with Microsoft Office Suite and KIPU, web-based products knowledge a bonus.Physical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Routine mobility to include standing, stooping, bending, lifting, walking and running.Regularly required to sit and work at a phone/computer workstationAbility to lift up to 40 lbs.Materials & Equipment: Office equipment, computer, copy machine, iPad and company computer programsEssential RequirementsHigh moral and ethical valuesWillingness to be open to learning and growingExceptional communication skillsBasic understanding of medical and clinical terminologyExcellent organizational skills in order to ensure all patient needs are being metAbility to interact with a wide range of individuals each dayMust possess a valid driver’s license, appropriate referencesAppropriate interpersonal/personal boundariesMaturity of judgment and behaviorAbility to remain flexible to accommodate changes in work schedulePosition Duties and Responsibilities – Responsibilities include but are not limited to:Completes and distributes the daily census and coordinating ongoing improvement of the census and related projectsProduce timely and accurate information to communicate with other department heads regarding guest and departmental needsWorks closely with the case management team to ensure coordination of case management tasks including admissions and dischargeReview and aggregate patient outcome and satisfaction dataSetting up KIPU accounts and managing access levels in KIPUEnsure all EHR are in KIPU and have been signedDevelop and implement clinic policies and protocolsUse computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as neededWorks to create efficient systems and workflows within the clinicEngages in ongoing tasks to develop policies and enhance processes and procedures, including ongoing performance improvement for clinical tasksCollaborates extensively between departments to coordinate the completion of assigned performance improvement tasksWorks closely with leadership tasks on specialty projects as assignedSuccessfully plans and facilitates psycho educational groups.Attends, scribes and enters notes in Kipu for clinically facilitated process, trauma, and experiential groups.","datePosted":"2026-04-12T20:03:10.761Z","dateModified":"2026-04-12T20:03:10.761Z","hiringOrganization":{"@type":"Organization","name":"All Points North","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Edwards","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"3b1e1bf7120084bc1812a7d3"},"url":"https://jobsearcher.com/jobs/3b1e1bf7120084bc1812a7d3"}}