Store Operations & Sales Support Associate (BOH)

Hirshleifers is a fifth-generation, family-owned luxury retailer founded in 1910 in Brooklyn, NY. Now located at the Americana Manhasset, we are known for curating one of the most exclusive assortments of designer fashion in the country, featuring brands such as Chanel, Saint Laurent, Celine, Loewe, and more. Hirshleifers is a destination for luxury clients and a workplace that values craftsmanship, service excellence, and long-term career growth.We are seeking a Back of House Associate that provides Store Operations & Sales Support, this person plays a vital role in maintaining the immaculate presentation and seamless flow of our luxury boutique. This position is evenly split between store presentation/cleanliness and sales floor operational support, ensuring that both clients and associates experience an elevated, polished environment at all times.This role is ideal for individuals who take pride in high standards, work with urgency, and are interested in learning the foundations of luxury retail. For candidates who demonstrate strong work ethic, communication skills, and an interest in client engagement, this position may offer a pathway into a sales associate role for individuals who demonstrate excellence, initiative, and client-focused potential. Sales & Operational SupportRun merchandise quickly and accurately to support sales associates and client needsMove swiftly between departments and floors with a strong sense of urgency and awareness of sales prioritiesMaintain neat, organized, and efficient stockrooms and support back-of-house operationsAssist management and sales teams with additional operational tasks as neededStore Presentation & MaintenanceMaintain a pristine sales environment through daily dusting, glass and mirror cleaning of fixtures, displays, and fitting roomsVacuum carpets, mop floors, and ensure all surfaces meet luxury presentation standards throughout the dayClean interior and exterior windows and maintain a polished store entranceReset fitting rooms promptly and clean high-touch areas consistentlyRemove trash, clean common areas, and follow detailed daily cleaning checklistsGrowth & Development Observe and learn luxury service standards, product handling, and client experience expectationsBuild foundational knowledge of merchandise, departments, and store flowDemonstrate professionalism, reliability, and communication skills required for a future client facing roleOpportunity for advancement into a Sales Associate position for high performersQualificationsMinimum of 2 years of experience in cleaning, retail sales or support, stock, or operations roles (required)Ability to work efficiently in a fast-paced, high-volume luxury environmentStrong attention to detail with a high standard for cleanliness and presentationComfortable working around high-end merchandise with care and discretionAble to lift up to 50 lbs and remain on your feet for extended periodsReliable, punctual, and professional at all timesTeam-oriented with a positive attitude and willingness to learnFlexible availability, including weekends and holidaysBenefits401(k)Health, Dental, and Vision InsurancePaid Time Off (PTO)Employee DiscountCareer opportunities within a luxury retail environment This role offers more than just operational support; it provides a foot in the door to a long-term career in luxury retail sales.